AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Vertex Customer Solutions Customer Service Executive Interview Questions and Answers
Updated
16 Jan 2024
Vertex Customer Solutions Customer Service Executive Interview Experiences
1 interview found
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Dec 2023. There were 4 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 2 - Behavioral
(2 Questions)
- Q1. Self introduction
- Q2. Past experience
Add your answer
Add your answer
Round 3 - HR
(2 Questions)
- Q1. Self introduction
- Q2. About previous experience
Add your answer
Add your answer
Round 4 - Case Study
Study qualification
Interview Preparation Tips
Interview preparation tips for other job seekers - Good journey
Top trending discussions
View All
Salary Discussions, Hike & Promotions
2w
kingkong53
·
works at
EPAM Systems
Salary Suggestion
My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high.
However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
Got a question about Vertex Customer Solutions?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Go through your cv
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. What is your Fav hobbies
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not even think of joining capita .. the process and the management is very very slow in getting things highlighted
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Describe yourself
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - just speak about yourself for 2 minutes without gaps loudly thats it and dont tell salary requirement
Customer Service Executive Interview Questions & Answers
Barclays Shared Services
Anshul Naithani
posted on 27 Nov 2016
I applied via Naukri.com
Interview Preparation Tips
Round: Resume Shortlist
Experience: I received a call from a consultant about the job opportunity at Barclays Shared Services. He asked me if I was looking for a job and I replied in the affirmative. He asked me if I had any experience and I told him that I was a fresher. He asked me to tell him about myself which I did. Then he called me for an interview at the consultancy he was calling from.
Round: HR Interview
Experience: I went for the interview on the scheduled day. First I had the first round of interview where an interviewer asked me some basic questions from my resume which were about myself like my schooling, hobbies, etc.
Then I had the next round which is called the telephonic round as it happens over the phone. I was handed a mobile phone by the consultant on the other end of which was another interviewer. After the initial greetings, he gave me a topic to speak on. These topics can be anything from Delhi Metro to Your Favourite Advertisement. One has to speak for about 2-3 minutes on the given topic.
Finally I was called for the HR round. The HR asked me about my education and family background. She asked me the reason I wanted to join Barclays and why I thought I should get selected. I gave all answers the best I could and then she negotiated the salary with me which was when I got to know that I had gotten selected.
After the interview, I was made to wait for a few minutes after which I was handed over the joining letter.
Tips: Below is I list of things that I think BPO's check in candidates:
1). Communication skills.
2). Availability to work night shifts.
3). Ready for relocation if necessary.
Skills:
College Name: PGDAV
Experience: I received a call from a consultant about the job opportunity at Barclays Shared Services. He asked me if I was looking for a job and I replied in the affirmative. He asked me if I had any experience and I told him that I was a fresher. He asked me to tell him about myself which I did. Then he called me for an interview at the consultancy he was calling from.
Round: HR Interview
Experience: I went for the interview on the scheduled day. First I had the first round of interview where an interviewer asked me some basic questions from my resume which were about myself like my schooling, hobbies, etc.
Then I had the next round which is called the telephonic round as it happens over the phone. I was handed a mobile phone by the consultant on the other end of which was another interviewer. After the initial greetings, he gave me a topic to speak on. These topics can be anything from Delhi Metro to Your Favourite Advertisement. One has to speak for about 2-3 minutes on the given topic.
Finally I was called for the HR round. The HR asked me about my education and family background. She asked me the reason I wanted to join Barclays and why I thought I should get selected. I gave all answers the best I could and then she negotiated the salary with me which was when I got to know that I had gotten selected.
After the interview, I was made to wait for a few minutes after which I was handed over the joining letter.
Tips: Below is I list of things that I think BPO's check in candidates:
1). Communication skills.
2). Availability to work night shifts.
3). Ready for relocation if necessary.
Skills:
College Name: PGDAV
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Basic intro and trying to check com skills
Add your answer
Round 2 - Assignment
Grammar text on computer
Round 3 - Behavioral
(1 Question)
- Q1. Nahh he just want you to be comfortable person for the team
Add your answer
I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.
Round 1 - Group Discussion
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Technical
(1 Question)
- Q1. Related to networking
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Networking related question
Add your answer
Round 4 - HR
(1 Question)
- Q1. Why we do choose this Role
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Not good for customer supportive role
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
First need to pass the aptitude test by 60
Round 3 - HR
(1 Question)
- Q1. In the 2nd round HR will give you an overall view about process
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. In the Ops round TL's or Ops manager will ask you question regarding to the process if you're fresher then they will only check you stability
Add your answer
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I was interviewed before Nov 2022.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Description on your role on previous company if u have a experience
- Ans.
I was responsible for handling customer inquiries and resolving issues in my previous role as a Customer Service Executive.
Managed a high volume of incoming customer calls and emails
Provided prompt and accurate information to customers regarding product features, pricing, and availability
Resolved customer complaints and issues by investigating the root cause and taking appropriate actions
Maintained customer records and...
- Q2. Self introduction
Answered by
AI
Add your answer
Add your answer
Round 3 - Aptitude Test
Basic grammar test and typing as well
Round 4 - One-on-one
(1 Question)
- Q1. Capability and stability check by operations manager
Add your answer
I applied via Naukri.com
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Tell me about yourself
- Q2. How did you found this opportunity?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep the answers right and be confident. Be precise while talking about self and don't forget to smile
Interview experience
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected
I applied via Newspaper Ad and was interviewed in Oct 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test
Gramer test MCS Q&answering 0
Round 3 - Versant
(1 Question)
- Q1. Versant test Automated audio test
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. Ops manager round) tell me about your self and all
Add your answer
Vertex Customer Solutions Interview FAQs
How many rounds are there in Vertex Customer Solutions Customer Service Executive interview?
Vertex Customer Solutions interview process usually has 4 rounds. The most common rounds in the Vertex Customer Solutions interview process are HR, Behavioral and Case Study.
Tell us how to improve this page.
Vertex Customer Solutions Interviews By Designations
- Vertex Customer Solutions Customer Care Executive Interview Questions
- Vertex Customer Solutions Customer Care Associate Interview Questions
- Vertex Customer Solutions Customer Service Executive Interview Questions
- Vertex Customer Solutions Customer Success Associate Interview Questions
- Vertex Customer Solutions Customer Support Executive Interview Questions
- Vertex Customer Solutions MIS Executive Interview Questions
- Vertex Customer Solutions Quality Analyst Interview Questions
- Vertex Customer Solutions Team Lead Operations Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Vertex Customer Solutions Customer Service Executive Interview Process
based on 1 interview
Interview experience
View more
Customer Service Executive Interview Questions from Similar Companies
Vertex Customer Solutions Customer Service Executive
Salary
based on 55 salaries
₹1.1
L/yr - ₹3.5
L/yr
29%
less
than the average Customer Service Executive Salary in India
View more details
Vertex Customer Solutions Customer Service Executive Reviews and Ratings
based on 30 reviews
Rating in categories
|
Business Associate
110
salaries
|  ₹0.8 L/yr - ₹3 L/yr |
|
Customer Care Executive
79
salaries
| ₹0.8 L/yr - ₹2.8 L/yr |
|
Customer Service Executive
55
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Team Lead
42
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
|
Tele Caller
34
salaries
| ₹0.1 L/yr - ₹2.1 L/yr |
Explore more salaries
Compare Vertex Customer Solutions with
Wipro
Compare
TCS
Compare
Infosys
Compare
HCLTech
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Vertex Customer Solutions Interview Questions >
- Vertex Customer Solutions Customer Service Executive Interview Questions
Share an Interview