AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Barclays Shared Services Customer Service Executive Interview Questions and Answers
Updated
27 Nov 2016
Barclays Shared Services Customer Service Executive Interview Experiences
1 interview found
I applied via Naukri.com
Interview Preparation Tips
Round: Resume Shortlist
Experience: I received a call from a consultant about the job opportunity at Barclays Shared Services. He asked me if I was looking for a job and I replied in the affirmative. He asked me if I had any experience and I told him that I was a fresher. He asked me to tell him about myself which I did. Then he called me for an interview at the consultancy he was calling from.
Round: HR Interview
Experience: I went for the interview on the scheduled day. First I had the first round of interview where an interviewer asked me some basic questions from my resume which were about myself like my schooling, hobbies, etc.
Then I had the next round which is called the telephonic round as it happens over the phone. I was handed a mobile phone by the consultant on the other end of which was another interviewer. After the initial greetings, he gave me a topic to speak on. These topics can be anything from Delhi Metro to Your Favourite Advertisement. One has to speak for about 2-3 minutes on the given topic.
Finally I was called for the HR round. The HR asked me about my education and family background. She asked me the reason I wanted to join Barclays and why I thought I should get selected. I gave all answers the best I could and then she negotiated the salary with me which was when I got to know that I had gotten selected.
After the interview, I was made to wait for a few minutes after which I was handed over the joining letter.
Tips: Below is I list of things that I think BPO's check in candidates:
1). Communication skills.
2). Availability to work night shifts.
3). Ready for relocation if necessary.
Skills:
College Name: PGDAV
Experience: I received a call from a consultant about the job opportunity at Barclays Shared Services. He asked me if I was looking for a job and I replied in the affirmative. He asked me if I had any experience and I told him that I was a fresher. He asked me to tell him about myself which I did. Then he called me for an interview at the consultancy he was calling from.
Round: HR Interview
Experience: I went for the interview on the scheduled day. First I had the first round of interview where an interviewer asked me some basic questions from my resume which were about myself like my schooling, hobbies, etc.
Then I had the next round which is called the telephonic round as it happens over the phone. I was handed a mobile phone by the consultant on the other end of which was another interviewer. After the initial greetings, he gave me a topic to speak on. These topics can be anything from Delhi Metro to Your Favourite Advertisement. One has to speak for about 2-3 minutes on the given topic.
Finally I was called for the HR round. The HR asked me about my education and family background. She asked me the reason I wanted to join Barclays and why I thought I should get selected. I gave all answers the best I could and then she negotiated the salary with me which was when I got to know that I had gotten selected.
After the interview, I was made to wait for a few minutes after which I was handed over the joining letter.
Tips: Below is I list of things that I think BPO's check in candidates:
1). Communication skills.
2). Availability to work night shifts.
3). Ready for relocation if necessary.
Skills:
College Name: PGDAV
Top trending discussions
View All
Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
Got a question about Barclays Shared Services?
Ask anonymously on communities.
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 18 Feb 2022
I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Tell me about yourself.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Improve your communication skills
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 3 Sep 2022
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Where do you see yourself in next 5 years
Add your answer
Add your answer
Round 3 - Typing Test
(1 Question)
- Q1. Typing Speed test....
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 8 Nov 2021
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Mostly about your self
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it took me like 2 weeks to complete the interview idk why they took so much of time
Customer Service Executive Interview Questions & Answers
FIS
Rishikesh Pradhan
posted on 24 Nov 2022
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test
Grammar test of 20 mins , All basic grammar however the RC was complicated
Round 3 - Typing Test
(2 Questions)
- Q1. Checking typing speed, and asked in HR interview about family and study background
- Q2. Told us to write about any topic that we have in mind in 200 words and then those were examined
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Poor Management , don't go to this company they treat you like slave and none will value you.
Interview Questionnaire
1 Question
- Q1. Simple questions about night shifts, routine.
Add your answer
I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.
Round 1 - HR
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Family background and family business
- Q3. Any another skill like languages
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First round is English typing and second round is bpa test and third round is a hr round
I applied via Recruitment Consulltant and was interviewed in Jul 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Why are you looking for a change?
- Q2. I don't want to discuss
Add your answer
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Why we should hire you?
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice for freshers, they will love it I'm sure
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 12 Apr 2022
Round 1 - Aptitude Test
Round 2 - Aptitude Test
Round 3 - HR
(8 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. What is your family background?
- Q5. Share details of your previous job.
- Q6. Why should we hire you?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication as well as confidence
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 29 Apr 2022
I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Communication skill
Round 3 - HR
(24 Questions)
- Q1. Tell me about your self
- Ans. Hello, my name is saumya singh chauhan I am 20 years old I live h jhansi, uttar pradesh I am done my graduation in BA arts in English I am also done fashion designer I am a public speaker I do many show's in district and state level basically my show's are based for those people who are not happy with his life I am motivated them and give him a new way to live his life I have a 3 months job experience in trading Compa...
- Q2. How can we change the mentality of Indian's
- Ans. Firstly we all are the Indians we all are belived in over ancient history and tradition But some traditional fath are not perfect we are remove them basically the new indian is over youth , then the youth are educated they now that what is rong and what is right The condition and mentality of India are automatically change
- Q3. What was your goals to future
- Ans. I want to becom a very successful person My mother will proud me I want to educate those children who are not go for school for his economical conditions
- Q4. About your college life
- Ans. My college life is very good I am a regular student my teacher loves me I am participate all the function in my college
- Q5. What was you favorite move and books
- Ans. Now one is my favorite movie I like to see all types or move and I love to reads self improvement books
- Q6. What was your dreams in future
- Ans. I want to build a Orphanage
- Q7. Why we hire you for over company
- Ans. I am a fresher and a fresher learn all the things very easily and I am self motivated person I learn the thing very easily and do my work with great responsibility
- Q8. You are a fresher or a worker
- Q9. Do you know about the company
- Ans. No I am not know more about company
- Q10. Tell me about you number of people lead
- Ans. I am a leader or child development organisation and I have lead 20 people
- Q11. What are you learn about your past experience
- Ans. I have lear many things about my past experience first thing that I know very well that never give up life always give you a new change
- Q12. Tell me about your communication skill
- Ans. My communication was god i am also interact with people i love to communicate with people
- Q13. Why you are join over company
- Ans. I read the review of your company that was very god
- Q14. Can you get the job you sift to mumbai
- Q15. Hiw much salary do you want
- Ans. 3.5 or 4 lack per year
- Q16. What is your great strength and weakness
- Ans. My strength is my self motivation i don't affered with the problems My weakness is some time I believe in rong people
- Q17. How would you rate yourself on a scale of 1 to 10
- Q18. What is your biggest achievement
- Q19. To contribute for the education for children with joining the organization of children education
- Q20. Why are you looking for a change
- Ans. I want to do some things new in my life who progress to me a better life
- Q21. For what post do you want
- Ans. You give me any post to see my eligibility
- Q22. Who was your inspiration
- Q23. Dif you fail in any class
- Ans.
Yes, I failed in one class during my sophomore year of college.
I failed a statistics class due to struggling with the material and not seeking help early enough.
However, I retook the class the following semester and received an A.
This experience taught me the importance of seeking help when needed and not being afraid to ask questions.
- Q24. What type of to student in college and school
- Ans. I am a good student in school and college
Answered
Anonymously
View 3 more answers
Answered
Anonymously
Add your answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
View 1 more answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
View 1 more answer
Add your answer
Add your answer
Answered
Anonymously
View 1 more answer
Answered
Anonymously
View 1 more answer
View 1 more answer
Answered by
AI
View 7 more answers
Answered
Anonymously
View 1 more answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Tell them true all about your self to the company don't hide anything tell them to all your failures and achievement company will hire you to you eligibility and your strength
Tell us how to improve this page.
Barclays Shared Services Interviews By Designations
- Barclays Shared Services Process Advisor Interview Questions
- Barclays Shared Services Senior Process Advisor Interview Questions
- Barclays Shared Services Business Analyst Interview Questions
- Barclays Shared Services Data Scientist Interview Questions
- Barclays Shared Services Analyst Interview Questions
- Barclays Shared Services Associate/Senior Associate -(Nontechnical) Interview Questions
- Barclays Shared Services Senior Analyst Interview Questions
- Barclays Shared Services Assistant Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
Barclays Shared Services Customer Service Executive
Salary
based on 12 salaries
₹1.5
L/yr - ₹5.5
L/yr
5%
more
than the average Customer Service Executive Salary in India
View more details
Barclays Shared Services Customer Service Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Process Advisor
670
salaries
|  ₹1 L/yr - ₹7.1 L/yr |
|
Assistant Manager
466
salaries
| ₹7 L/yr - ₹20 L/yr |
|
Assistant Vice President
429
salaries
| ₹14 L/yr - ₹40.1 L/yr |
|
Senior Analyst
264
salaries
| ₹4 L/yr - ₹10.1 L/yr |
|
Process Associate
167
salaries
| ₹1 L/yr - ₹6.8 L/yr |
Compare Barclays Shared Services with
DXC Technology
Compare
Sutherland Global Services
Compare
Optum Global Solutions
Compare
FIS
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Barclays Shared Services Interview Questions >
- Barclays Shared Services Customer Service Executive Interview Questions
Share an Interview