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Vertex Customer Solutions Voice Process Customer Care Executive Interview Questions and Answers

Updated 6 Oct 2024

Vertex Customer Solutions Voice Process Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for helping others.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am a quick learner and adapt well to new situations, allowing me to handle a variety of customer inquiries effectively.

    • I am passionate about providing excellent service and ensuring customer satisfacti...

  • Answered by AI
  • Q2. Brief about your native place
  • Ans. 

    My native place is a small town nestled in the foothills of the Himalayas, known for its scenic beauty and peaceful environment.

    • Located in the foothills of the Himalayas

    • Known for its scenic beauty

    • Peaceful environment

    • Rich in cultural heritage

    • Famous for local handicrafts and cuisine

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Do you like to watch movies?
  • Q2. Tell me about your parents?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction education background verification and salary expectations

I applied via Campus Placement and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discuss about business and about profits and losses

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. Well I'm......... I'm from..... Currently staying in ........ I have done my graduation with the specialization of ..........with an aggregation...... In 2022. We are .....numbers in my family my father,mother nd me My hobbies are............ My strenghts are....... My short term goal is to get a good job ....... My long term goal is to become a more knowledge and more responsible person in this organization that's al
  • Answered Anonymously
  • Q2. Tell me about leader ship qualities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal dont be nervous, trust your self be confident about ur self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

Case study on any topic

Round 3 - Aptitude Test 

English grammar,preposition, past,present, future tenses,nouns,verb, adjectives,true,false, positive, negative etc

Round 4 - One-on-one 

(5 Questions)

  • Q1. About ourselves, About our previous work experience,About our salary expectations
  • Q2. Tell me about your previous work experience
  • Q3. Tell me about your interest towards Capita for non voice customer service executive
  • Q4. Tell me about your interest towards rotational shifts
  • Q5. Tell about your salary expectations

Interview Preparation Tips

Topics to prepare for Capita Non Voice Customer Service Executive interview:
  • General topics
Interview preparation tips for other job seekers - Be bold, be confident, be positive towards working with Capita in rotational shifts and timings, be yourself

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone this is raj from karnool district and completed graduation and thanks for giving this opportunity

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About my Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - to be confident make sure about your communication skill be bold crip and clear your points

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why should I hire you
  • Q2. What you have different from others
  • Q3. Ok in 2 seconds answer me what makes you special to stand out of crowd

Interview Preparation Tips

Interview preparation tips for other job seekers - So before you think add some thing with logic and express it with confidence

Vertex Customer Solutions Interview FAQs

How many rounds are there in Vertex Customer Solutions Voice Process Customer Care Executive interview?
Vertex Customer Solutions interview process usually has 1 rounds. The most common rounds in the Vertex Customer Solutions interview process are HR.

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