Vertex Customer Solutions Customer Support Executive Interview Questions and Answers

Q1. 1.quick indrodution 2.what do you know about mercedes benz 3..how can you handle the situation in stress 4.Any project done 5.Knowledege of electric vehicle. 6.Share your best experience. 7.best part o...read more
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There is 25 to 30 Question Related your self .

Technical question 40 to 50
Related to mechanical or automobile
Like chessis structure

Q1. Technically question Face to Face
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Usual Questionnaire was asked Multiple Choice Questions.
Don't expect anything difficult

Q1. Tell me about yourself
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Q2. Strength and Weakness
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Q3. Sales process and how to tackle issues
Ans. 
Sales process involves prospecting, qualifying, presenting, handling objections, closing, and follow-up.
• Understand the customer's needs and pain points

• Build rapport and trust with the customer

• Present solutions that address the customer's needs

• Handle objections effectively by addressing concerns

• Close the sale by asking for the business

• Follow up with customers to ensure satisfaction and build long-term relationships
Answered by AI
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Q4. How will you build relationships
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Q1. They checked my English speaking skills
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Q2. Self introduction
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Q1. Tell me about urself
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In the apptitude test you will have to answer 5 questions related to customer support

Q1. Tell me about yourself
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Q2. Why do you wanna work in customer support?
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