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ValueLabs Customer Support Executive Interview Questions and Answers

Updated 25 Mar 2023

ValueLabs Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my experiences and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat test from cellphone

Round 2 - HR 

(2 Questions)

  • Q1. Self explorations
  • Q2. Process knowledge
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Process knowledge
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2023.

Round 1 - Aptitude Test 

Basic doable test, nothing to worry about.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Your language would be tested,
  • Q2. What did you do in previous role.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Normal answer explained everything
  • Q3. Previous work ex
  • Q4. Likes and dislikes
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About yourself and graduation
  • Q2. Are you prepared for the night shift ?
  • Q3. Why are you relocating?
Round 2 - Aptitude Test 

Typing test and decision making

Round 3 - One-on-one 

(3 Questions)

  • Q1. About self including hobbies your family background?
  • Q2. What was the most remembering experience you had that you will never forget in your life?
  • Q3. Why do you want to join eclerx?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be true

Interview Questionnaire 

1 Question

  • Q1. Tell something about you & related to your profile.

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Asked about OOPs concept, MVC basics and multi threading

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and write only those technologies in your resume in which you are proficient.

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. In the interview process, I was asked about the Finacial Market, Money & Capital Market, Accounting, Golden Rules of Accounting, dividend, Bonus, Listing of Companies in the Stock Market etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview and learn about the stock market & investment bank. The interviewer also asks questions about derivatives and the difference between forward, futures, options, and swaps.

ValueLabs Interview FAQs

How many rounds are there in ValueLabs Customer Support Executive interview?
ValueLabs interview process usually has 3 rounds. The most common rounds in the ValueLabs interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for ValueLabs Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ValueLabs. The most common topics and skills that interviewers at ValueLabs expect are customer support, Customer Service, Calling, Communication Skills and Customer Experience.

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ValueLabs Customer Support Executive Interview Process

based on 2 interviews

1 Interview rounds

  • Aptitude Test Round
View more

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ValueLabs Customer Support Executive Salary
based on 23 salaries
₹1 L/yr - ₹3 L/yr
31% less than the average Customer Support Executive Salary in India
View more details

ValueLabs Customer Support Executive Reviews and Ratings

based on 12 reviews

4.8/5

Rating in categories

4.6

Skill development

4.7

Work-life balance

4.6

Salary

4.5

Job security

4.7

Company culture

4.4

Promotions

4.8

Work satisfaction

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