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ValueLabs Customer Support Executive Interview Questions and Answers

Updated 25 Mar 2023

ValueLabs Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my experiences and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat test from cellphone

Round 2 - HR 

(2 Questions)

  • Q1. Self explorations
  • Q2. Process knowledge
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Process knowledge
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Information
Round 3 - Technical 

(1 Question)

  • Q1. Email technical writing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Brief introduction
  • Q2. How did you spend last weekend
Round 2 - Behavioral 

(3 Questions)

  • Q1. Why do you want to join this compny
  • Ans. Asked some qes. From my resume like. (Hobby related,extra curricular activities)
  • Answered Anonymously
  • Q2. Speak for one minute on this topic(drugg addiction)
  • Q3. They just check your fluency and grammer

Interview Preparation Tips

Topics to prepare for eClerx Customer Service Associate interview:
  • Public Speaking
  • Listening
  • Writing
  • Reading
Interview preparation tips for other job seekers - If you are comfortable in English then it's easy,but if you are not comfortable in English then you should practice atleast 2 or 3 months
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2023.

Round 1 - Aptitude Test 

Basic doable test, nothing to worry about.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Your language would be tested,
  • Q2. What did you do in previous role.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammar and typing. Vocabulary, reading and listening

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked few questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Interviewer will ask you to speak atleast 5 minutes on any given topics to check your vocabulary
  • Q2. They will ask if you will be able to work in night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Eclerx is a good company, but they move you from one process to another which is very hectic and the managers in other process are always behind you to improve performance as it will improve their scores on the floor.

ValueLabs Interview FAQs

How many rounds are there in ValueLabs Customer Support Executive interview?
ValueLabs interview process usually has 3 rounds. The most common rounds in the ValueLabs interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for ValueLabs Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ValueLabs. The most common topics and skills that interviewers at ValueLabs expect are customer support, Customer Service, Calling, Communication Skills and Customer Experience.

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ValueLabs Customer Support Executive Interview Process

based on 2 interviews

1 Interview rounds

  • Aptitude Test Round
View more
ValueLabs Customer Support Executive Salary
based on 23 salaries
₹1 L/yr - ₹3 L/yr
30% less than the average Customer Support Executive Salary in India
View more details

ValueLabs Customer Support Executive Reviews and Ratings

based on 12 reviews

4.8/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.7

Salary

4.6

Job security

4.8

Company culture

4.3

Promotions

4.8

Work satisfaction

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