Vertex Customer Solutions Customer Care Executive Interview Questions and Answers

Q1. 1.quick indrodution 2.what do you know about mercedes benz 3..how can you handle the situation in stress 4.Any project done 5.Knowledege of electric vehicle. 6.Share your best experience. 7.best part o...read more
Add your answer

There is 25 to 30 Question Related your self .

Technical question 40 to 50
Related to mechanical or automobile
Like chessis structure

Q1. Technically question Face to Face
Add your answer

Usual Questionnaire was asked Multiple Choice Questions.
Don't expect anything difficult

Q1. Tell me about yourself
Add your answer
Q2. Strength and Weakness
Add your answer
Q3. Sales process and how to tackle issues
Ans. 
Sales process involves prospecting, qualifying, presenting, handling objections, closing, and follow-up.
• Understand the customer's needs and pain points

• Build rapport and trust with the customer

• Present solutions that address the customer's needs

• Handle objections effectively by addressing concerns

• Close the sale by asking for the business

• Follow up with customers to ensure satisfaction and build long-term relationships
Answered by AI
Add your answer
Q4. How will you build relationships
Add your answer

Q1. Digference between data science and data analytics
Ans. 
Data science focuses on extracting insights and building models from data, while data analytics focuses on analyzing and interpreting data to make informed decisions.
• Data science involves using statistical techniques and machine learning algorithms to extract insights and patterns from large datasets.

• Data analytics involves analyzing data to understand trends, patterns, and correlations to support decision-making.

• Data ...read more
Answered by AI
View 1 more answer
Q2. What are your strengths
Add your answer
Q3. What are your weakness
Add your answer

Q1. Speaking test and fill in the blanks
Add your answer

Q1. General informations
Add your answer

Q1. Tell me about yourself
Add your answer