Movate Customer Service Associate Interview Questions and Answers

Q1. Regarding customer queries
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Q2. Regarding my experience with previous company
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Q1. Tell me about your self
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Q2. What you know about sutherland
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Online test, where needed to type an email

Q1. What do you mean by customer support
Ans. 
Customer support refers to the assistance provided to customers before, during, and after a purchase.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing product information, troubleshooting technical problems, and offering solutions.

• Customer support can be offered through various channels such as phone, email, chat, and social media.

• The goal of customer support is to en...read more
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Q2. Speak for a minute any interesting topic
Ans. 
The impact of social media on mental health
• Social media can have both positive and negative effects on mental health

• Excessive use of social media can lead to feelings of loneliness and depression

• Comparison to others on social media can negatively impact self-esteem

• However, social media can also provide a sense of community and support for individuals struggling with mental health issues
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Q3. Tell me about your self
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Q4. Are you willing to work in only night shifts
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Q5. Are you willing to relocate
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If you have good communication then this round will be an easy cake for you.

Q1. Obviously starts with tell me about yourself. Hr will be questioning about your previous job experience. If you are a fresher the questions will be 'what is your life goal' and 'why do you want to join Sut...read more
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Q1. The most important round. So be very careful with the words you are going to use. Because the questions will be totally about yourself. you are speaking with the manager, Just be bold and honest. My person...read more
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Q1. Introduction, Related field Knowledge
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Q1. Formal introduction Hobbies Fav movie
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English proficiency test
Typing test

Q1. Introduction Favourite place and explain why it is favourite Hobbies and interests Speak about your favourite food for 2min Why this position What makes you fit for this role
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Q1. Tell me about yourself
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Q2. Salary expectation and previous work experience
Ans. Previous salary and previous job details and salary expectations
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Vercent digital online test based on a.i.

Q1. Details about technical experience
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