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Movate Customer Service Associate Interview Questions and Answers

Updated 5 Mar 2024

Movate Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Communication test 

(1 Question)

  • Q1. Speaking test and fill in the blanks
Round 2 - HR 

(1 Question)

  • Q1. General informations

Interview Preparation Tips

Topics to prepare for Movate Customer Service Associate interview:
  • Yourself

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Share details of your previous job.
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

I applied via Campus Placement and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself ,here the interviewer asked me to introduce myself where more question were base on what i said in my introduction
  • Q2. Asked about my hobby ,i said reading therefore they asked fav book ,author name ,publication and one motivation you get after reading the book
  • Q3. They were mostly checking my English since i am in my final year so they asked for my subject which i am studying currently.
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself again same question .
  • Q2. We discussed joining date ,availability and are you willing to relocate to new area
Round 4 - conversational /versant round 

(1 Question)

  • Q1. Machine enable test ,done on versant app where most question are vocabulary related others are what if type question where a situation is given and you have to answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate ,even if you don't know think and answer something
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Explain about the infrastructure,Admin and Management.
  • Q2. Tell something about your institution and day today activity.
  • Q3. What is the Progress Report on Daily Basis and Updates.
  • Ans. 

    Daily progress reports and updates are essential for effective customer support.

    • Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

    • Updates should be provided regularly to keep customers informed of any changes or developments.

    • Reports and updates should be clear, concise, and easy to understand.

    • Examples of updates include status updates on ongoing issues, new prod...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Explain the benefits of the educational institutions
  • Ans. 

    Educational institutions provide numerous benefits to individuals and society as a whole.

    • Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

    • They provide opportunities for socialization and networking.

    • Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

    • They promote research and innovation, leading...

  • Answered by AI
  • Q2. Explain the beautiful timein your institution.
  • Ans. 

    The most beautiful time in my institution was during the annual cultural fest.

    • The entire campus was decorated with colorful lights and vibrant decorations.

    • Students from different departments came together to showcase their talents in various competitions.

    • There were dance performances, music concerts, and even a fashion show.

    • The atmosphere was filled with excitement and enthusiasm.

    • It was a great opportunity for students...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat test from cellphone

Round 2 - HR 

(2 Questions)

  • Q1. Self explorations
  • Q2. Process knowledge
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Process knowledge
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it last option

Movate Interview FAQs

How many rounds are there in Movate Customer Service Associate interview?
Movate interview process usually has 2 rounds. The most common rounds in the Movate interview process are HR.
What are the top questions asked in Movate Customer Service Associate interview?

Some of the top questions asked at the Movate Customer Service Associate interview -

  1. Speaking test and fill in the bla...read more
  2. General informati...read more

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Movate Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
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Movate Customer Service Associate Reviews and Ratings

based on 5 reviews

3.6/5

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3.4

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3.6

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3.9

Salary

3.6

Job security

3.8

Company culture

3.4

Promotions

3.5

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