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NielsenIQ Customer Service Associate Interview Questions and Answers

Updated 13 Apr 2023

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Ness Wadia College of Commerce, Pune and was interviewed in Oct 2022.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Digference between data science and data analytics
  • Q2. What are your strengths
  • Q3. What are your weakness

Interview Preparation Tips

Topics to prepare for NielsenIQ Customer Service Associate interview:
  • Data Analytics
Interview preparation tips for other job seekers - Practice data interpretation questions and be calm during the test

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

Versant Pearson test

2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Accenture
  • Q3. What does customer service means to you
  • Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Normal myself questions
2

Technical Round (2 Questions)

  • Q1. Normal technical round
  • Q2. Computer round to check typing speed and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key afterall

Customer Service Associate Interview Questions

TCS user image Soumya Chatterjee

posted on 9 Jul 2024

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself and the relevant experience?
  • Q2. What skills do you have for us to enhance the productivity of the project?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Aptitude Test Round

General Questions regarding your experience in customer support

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction What is your Memorable day Speak something about your college days in hindi Are you comfortable with night shift What is your salary expectation.
3

System test Round (1 Question)

  • Q1. Verbal questions Communication skills testing
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Project discussion
3

HR Round (1 Question)

  • Q1. Tell me something about your self

I applied via Company Website and was interviewed in Apr 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - thank you are the interview
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is the father of chemistry
  • Q2. Where was the sunlight fallen for one time

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process easy

NielsenIQ Interview FAQs

How many rounds are there in NielsenIQ Customer Service Associate interview?
NielsenIQ interview process usually has 2 rounds. The most common rounds in the NielsenIQ interview process are Resume Shortlist and One-on-one Round.
How to prepare for NielsenIQ Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NielsenIQ. The most common topics and skills that interviewers at NielsenIQ expect are Analytical skills, Artificial Intelligence, CSE, Customer Service and Excel.

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based on 1 NielsenIQ interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
NielsenIQ Customer Service Associate Salary
based on 31 salaries
₹6.5 L/yr - ₹9.1 L/yr
191% more than the average Customer Service Associate Salary in India
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NielsenIQ Customer Service Associate Reviews and Ratings

based on 4 reviews

3.9/5

Rating in categories

3.3

Skill development

4.4

Work-Life balance

3.6

Salary & Benefits

3.6

Job Security

4.2

Company culture

2.7

Promotions/Appraisal

3.9

Work Satisfaction

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