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Filter reviews by NielsenIQ Customer Service Associate Reviews
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Category Ratings
Work-life balance
Company culture
Job security
Salary
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What employees say about NielsenIQ?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
5 reviews found
Customer Service Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) Good work life balance. 2) Good office facilities 3) Friendly managers and colleagues 4) Decent pay
- Job security - Good
- Work-life balance - Excellent
Dislikes
1) Very less hike and promotion 2) HR department is very bad in terms of maintaining policy and is not concerned about any of the employees. They are just there for fun . 3) Some managers and employees got promotion just because they are close to their senior and not because of their performance. 4) frequent changes and transition,even if it is not required. Company is working in a manner as if no one knows anything. Also , there is no transperancy in communication , even if your manager or leadership knows the plan , they will not communicate with you and will give you surprise. 5) many other things as well....Read More
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Ahmedabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work style
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No remote job option
Customer Service Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture & Inclusive
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Pay & Perks
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Pune
Full Time
Market Research & Insights Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work and learning and
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Overall Rating
Similar Designation Reviews
Team Lead in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Not a good culture, high level politics, mental harassment, extra working hours daily, zero work life balance, unprofessional behaviour, pay not up to the market
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1. Micro management 2. HR is incompetent, they don't take any action even after you complain. 3. Management is good for nothing.they do not communicate anything to you. 4. Management is the worst I ever saw. 5. They do not have plan or don't know how to execute.
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Analyst in Pune
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a captive company
- Salary - Good
- Work-life balance - Good
Dislikes
Promotion and development
- Promotions - Poor
Team Lead in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment is good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hike is low.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and work life balance is very good
- Salary - Excellent
- Job security - Good
- Work-life balance - Excellent
Dislikes
Too much of politics to stop your career growth
- Skill development - Poor
- Promotions - Poor
- Company culture - Bad
Work Details
Work policy: As per requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Vadodara
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture, infrastructure
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary compensation
Technical Support Engineer in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
job security , HR manners, management wrost
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Chennai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Technical skill lacks growth. Inhouse tool available
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance as they have hybrid work culture
- Work-life balance - Good
Dislikes
No job security,less work imples less opportunity to grow.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other NielsenIQ Reviews
Data Processing Specialist in Vadodara
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There was nothing to like at NielsenIQ. Its worst company ever. 0% Job security.
Dislikes
Worst company culture. So called manager Gaurav was cheap in his behavior. Third quality in his working style. Rude and egoistic. Does not deserve as even junior employee. Rubbish, Saxena bastered. TL was irresponsible. Please, do not join NielsenIQ. Its a wastage of time. HRBP was not even ready to listen my concerns. She was withGaurav's side. Company might be ok. But, its cheap seniors eventually make bad impression of the brand name of NielsenIQ....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Based on requirements.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Data Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Too much of Politics Outsourced people(TCS) employed as FTE in NIQ has totally destroyed harmony and peace in Chennai hub No recognition for talented ones No appreciation for hard work Credit stealing Dominating for no reason and framing others negatively HR and Managers don't even show any consideration or concern.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Project Coordinator in Mumbai
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, everything's is just worst about the company.
Dislikes
Everything, all the work and peoples specially my manager all are so toxic you wont be able to survive here for more than a month.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Software Engineer Level 1 in Pune (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
we get permanent wfh and no pressure to complete the work
- Salary - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
very less work satisfaction and work is very less
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Data Processing Specialist in Vadodara
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
By far the best company i would say. Never rethink if you are offered a role here. havnet seen a better work life balance. several events are hosted time to time. it is a hierarchy less organisation so everybody is very friendly
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
so far there are no cons i just feel like the HRs at nielsen are the worst. they take months to reply to you and the hirirng process is very slow
Senior Support Specialist in Chennai (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is lot of employee benefits, facilities, opportunities are available in NIQ. There is a chance of explore all.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Which all told in Likes are not benefitted to all teams. Some are always working they are unable to explore.
Data Processing Specialist in Vadodara
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture over there is good compare to the other local or mnc's
Dislikes
What I dislike is the behaviour of HR department towards their employees is very bad they are not supportive at all in terms of promotions and in terms of employees mental health. And also they are not supporting at all on their own HR policies they alter the policies according to their benefit even employee would try to proof that policy to them but they never accept that.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analytics Consultant in Kolkata
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture is absolutely amazing and the projects are absolutely top. Real meaningful work...
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The compensation is well below the market average. It's like you compromise on the salary to learn and develop skills, work in amazing projects, job satisfaction and mental health. But this can only be accepted till a certain point.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is decent, and there are opportunities to work on large projects
Dislikes
Poor engineering leadership with a colonial mindset, no career growth, and a culture of overwork with late hours
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Data Processing Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Company Infrastructure with Good Salary Package for Freshers. Only Based on Team you joined the WorkLife Balance can be Good or it can be Worst Nightmare.
- Salary - Excellent
- Job security - Good
- Promotions - Excellent
Dislikes
They is No Career Growth as Data Processing Analyst In NIQ, Based on Team You will get Data Entry Job and Handling Client Role, Its a Task Based Job, You will not work under Any Project. You may Work On Saturday or Sunday aslo Sometimes if they is many Tasks. They won't use Excel, Power BI, Tableau or Nothing. Its just their Own tool Which looks like excel you need to use that and its not the role which is related to Data Analyst role its a Data entry Job....Read More
- Skill development - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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- IT Services & Consulting
- 5k-10k Employees (India)
- Analytics & KPO
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AmbitionBox has 5 NielsenIQ reviews submitted by NielsenIQ employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NielsenIQ is the right company for you.- Home >
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