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Capita

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based on 2.4k Reviews

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Capita Non Voice Customer Service Executive Interview Questions and Answers

Updated 17 Nov 2023

Capita Non Voice Customer Service Executive Interview Experiences

1 interview found

Non Voice Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study on any topic

Round 3 - Aptitude Test 

English grammar,preposition, past,present, future tenses,nouns,verb, adjectives,true,false, positive, negative etc

Round 4 - One-on-one 

(5 Questions)

  • Q1. About ourselves, About our previous work experience,About our salary expectations
    • Add your answer
  • Q2. Tell me about your previous work experience
    • Add your answer
  • Q3. Tell me about your interest towards Capita for non voice customer service executive
    • Add your answer
  • Q4. Tell me about your interest towards rotational shifts
    • Add your answer
  • Q5. Tell about your salary expectations
    • Add your answer

Interview Preparation Tips

Topics to prepare for Capita Non Voice Customer Service Executive interview:
  • General topics
Interview preparation tips for other job seekers - Be bold, be confident, be positive towards working with Capita in rotational shifts and timings, be yourself

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

FIS user image Anonymous

posted on 23 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have great typing skills
Good communication skills
Be confident
Initially say yes for rotational shifts later on when u get one u can talk to them

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
    • Add your answer
  • Q2. Related my previous experience
    • Add your answer
  • Q3. Stability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

Customer Service Executive Interview Questions & Answers

NTT Data user image

posted on 25 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Simple questions about night shifts, routine.
    • Add your answer

Senior Executive Interview Questions & Answers

Cognizant user image

posted on 13 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Engilsh, basic maths knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Normally about your self introduction and work experiences
    • Add your answer
  • Q2. There ask about work experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good company. Good company for experiences

Senior Executive Interview Questions & Answers

Optum Global Solutions user image

posted on 22 Jun 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Mathematics, Computers

Round 3 - One-on-one 

(1 Question)

  • Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good luck. Prepare yourself well for aptitude test.

Customer Service Associate Interview Questions & Answers

FIS user image Anonymous

posted on 11 Sep 2020

I applied via Recruitment Consultant

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
    • View 1 more answer
  • Q2. If you have to change one thing about your behavior what would it be?
    • Add your answer
  • Q3. Where do you see yourself after 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident and focus on the communication skill and be honest

Customer Service Executive Interview Questions & Answers

FIS user image Anonymous

posted on 11 Jul 2021

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Typing Test 

(1 Question)

  • Q1. Typing test is required
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Typing test is required
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you practice the typing test and have a good words per minute

Senior Executive Interview Questions & Answers

FIS user image Anonymous

posted on 2 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Accounting questions related to work which doing previous
    • Add your answer
  • Q2. Just be confident while giving any interview is the key of success
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving any interview

Customer Service Executive Interview Questions & Answers

FIS user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Versant 

(1 Question)

  • Q1. English competency test
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions to check vocabulary
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Previous work related FAQs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with what you say
More about working at Capita

Capita Interview FAQs

How many rounds are there in Capita Non Voice Customer Service Executive interview?
Capita interview process usually has 4 rounds. The most common rounds in the Capita interview process are Aptitude Test, One-on-one Round and Resume Shortlist.

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Capita Non Voice Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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