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Capita Non Voice Customer Service Executive Interview Questions and Answers

Updated 17 Nov 2023

Capita Non Voice Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study on any topic

Round 3 - Aptitude Test 

English grammar,preposition, past,present, future tenses,nouns,verb, adjectives,true,false, positive, negative etc

Round 4 - One-on-one 

(5 Questions)

  • Q1. About ourselves, About our previous work experience,About our salary expectations
  • Q2. Tell me about your previous work experience
  • Q3. Tell me about your interest towards Capita for non voice customer service executive
  • Q4. Tell me about your interest towards rotational shifts
  • Q5. Tell about your salary expectations

Interview Preparation Tips

Topics to prepare for Capita Non Voice Customer Service Executive interview:
  • General topics
Interview preparation tips for other job seekers - Be bold, be confident, be positive towards working with Capita in rotational shifts and timings, be yourself

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have great typing skills
Good communication skills
Be confident
Initially say yes for rotational shifts later on when u get one u can talk to them

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
  • Q2. Related my previous experience
  • Q3. Stability

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

I applied via Naukri.com and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Promises and observables?
  • Q2. Component communication in Angular with example.
  • Ans. 

    Component communication in Angular involves passing data between components.

    • Parent to child communication using @Input decorator

    • Child to parent communication using @Output decorator and EventEmitter

    • Sibling component communication using a shared service

    • Example: Passing data from parent component to child component using @Input() decorator

    • Example: Emitting an event from child component to parent component using @Output()

  • Answered by AI
  • Q3. Css positions
  • Q4. Life cycles in Angular and React
  • Ans. 

    Angular and React have different life cycle methods for components.

    • Angular has OnInit, OnDestroy, and ngOnChanges methods.

    • React has componentDidMount, componentWillUnmount, and componentDidUpdate methods.

    • These methods allow developers to control what happens at different stages of a component's life cycle.

    • For example, ngOnInit in Angular is called when a component is initialized, while componentDidMount in React is cal

  • Answered by AI
  • Q5. Call,apply and bind methods
  • Ans. 

    Call, apply and bind are methods used to manipulate the 'this' keyword in JavaScript.

    • Call method allows you to call a function with a specified 'this' value and arguments provided individually.

    • Apply method allows you to call a function with a specified 'this' value and arguments provided as an array.

    • Bind method returns a new function with a specified 'this' value and arguments provided as a list.

    • Example: function greet...

  • Answered by AI
  • Q6. Es6 features
  • Ans. 

    ES6 features are new additions to JavaScript that make coding easier and more efficient.

    • Arrow functions for concise syntax

    • Let and const for block scoping

    • Template literals for string interpolation

    • Destructuring for easy object and array manipulation

    • Spread and rest operators for easy array manipulation

    • Classes for object-oriented programming

    • Promises for asynchronous programming

    • Default parameters for function arguments

    • Modul

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically every interview starts with basics so my advise to Brush up basics on frond end technology like html,css and js. Based on the answers interviewer will take you to next level, with live examples and asks us how to handle those examples.
I faced 3 technical interviews phone & skype and one hr interview.

Skills evaluated in this interview

I applied via Recruitment Consultant

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. If you have to change one thing about your behavior what would it be?
  • Q3. Where do you see yourself after 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident and focus on the communication skill and be honest

I applied via Recruitment Consulltant and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. I don't want to discuss
Round 3 - One-on-one 

(1 Question)

  • Q1. Why we should hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice for freshers, they will love it I'm sure

Interview Questionnaire 

1 Question

  • Q1. Simple questions about night shifts, routine.

Interview Questionnaire 

3 Questions

  • Q1. They asked to tell something about myself it's a general question..
  • Q2. Why did you quit your previous job
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on our necessity and need we should handle the interview situation.... All the best to all.....

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Engilsh, basic maths knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Normally about your self introduction and work experiences
  • Q2. There ask about work experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good company. Good company for experiences

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Family background and family business
  • Q3. Any another skill like languages

Interview Preparation Tips

Interview preparation tips for other job seekers - First round is English typing and second round is bpa test and third round is a hr round

Capita Interview FAQs

How many rounds are there in Capita Non Voice Customer Service Executive interview?
Capita interview process usually has 4 rounds. The most common rounds in the Capita interview process are Aptitude Test, One-on-one Round and Resume Shortlist.

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Capita Non Voice Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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