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Capita Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 9 years exp.
₹1.4 Lakh - ₹6.7 Lakhs
Salary of majority employees
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40% more than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 9 years exp. (232 salaries)
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₹1.4 L/yr - ₹6.2 L/yr

Finance & Accounting
Customer Service Executive Salary
0 - 5 years exp. (19 salaries)
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₹2 L/yr - ₹4.2 L/yr

Sales & Business Development
Customer Service Executive Salary
0 - 9 years exp. (18 salaries)
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₹2 L/yr - ₹6.5 L/yr

Human Resources
Customer Service Executive Salary
0 - 4 years exp. (13 salaries)
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₹2 L/yr - ₹6.4 L/yr

CSR & Social Service
Customer Service Executive Salary
1 - 7 years exp. (10 salaries)
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₹2.4 L/yr - ₹4.9 L/yr

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Last Updated: 5 Mar 2025

Companies similar to Capita for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Executive Salary

0 - 9 years exp. (448 salaries)

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₹1 L/yr - ₹6.7 L/yr

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Infosys Customer Service Executive Salary

0 - 5 years exp. (25 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 28% less
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Wipro Customer Service Executive Salary

0 - 6 years exp. (465 salaries)

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₹0.6 L/yr - ₹5.1 L/yr

arrow icon 28% less
31 job openings
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HCLTech Customer Service Executive Salary

0 - 5 years exp. (230 salaries)

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₹1.5 L/yr - ₹4.5 L/yr

arrow icon 37% less
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Tech Mahindra Customer Service Executive Salary

0 - 9 years exp. (3.4k salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 24% less
7 job openings
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Genpact Customer Service Executive Salary

0 - 5 years exp. (122 salaries)

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₹1.6 L/yr - ₹5.5 L/yr

arrow icon 19% less
3 job openings
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Accenture Customer Service Executive Salary

0 - 8 years exp. (792 salaries)

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₹1.8 L/yr - ₹7.5 L/yr

arrow icon 15% more
2 job openings
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IBM Customer Service Executive Salary

0 - 8 years exp. (36 salaries)

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₹1.7 L/yr - ₹5.6 L/yr

arrow icon 25% less
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Cognizant Customer Service Executive Salary

1 - 5 years exp. (54 salaries)

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₹2 L/yr - ₹7.5 L/yr

arrow icon 2% more
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Amazon Customer Service Executive Salary

0 - 6 years exp. (1.8k salaries)

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₹1 L/yr - ₹7 L/yr

arrow icon 17% less
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Customer Service Executive salary at Capita ranges between ₹1.4 Lakh to ₹6.7 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 474 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Customer Service Executive

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9 years exp.
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Experience wise Capita Customer Service Executive salaries

Last Updated: 5 Mar 2025

Experience Avg Annual Salary
Fresher  (50 salaries)

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₹1.4 L/yr - ₹5.6 L/yr
1 year  (112 salaries)

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₹1.5 L/yr - ₹6 L/yr
2 years  (87 salaries)

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₹1.8 L/yr - ₹6 L/yr
3 years  (76 salaries)

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₹1.8 L/yr - ₹6 L/yr
4 years  (74 salaries)

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₹1.8 L/yr - ₹6.7 L/yr
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Capita Customer Service Executive Salary and Career Growth

From

To

Customer Service Executive

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0 - 9 years exp.

Senior Operations Manager

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5 - 23 years exp.

Customer Service Executive 0 - 9 years exp.
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Process Leader 5 - 13 years exp.
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arrow icon 34% hike
Team Manager 6 - 18 years exp.
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arrow icon 57% hike

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Similar Designation salaries in Capita

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₹1.75 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹5.75 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹1.9 L/yr - ₹5.44 L/yr
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₹1.9 L/yr - ₹8.1 L/yr
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₹2.05 L/yr - ₹5.2 L/yr
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₹1.1 L/yr - ₹4.94 L/yr
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₹2.2 L/yr - ₹4.7 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr
Sales Executive Salary
(14 salaries)
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₹2 L/yr - ₹7 L/yr

Top skills at Capita for Customer Service Executive

Customer Service customer support international bpo bpo chat support customer care UK Process chat voice process international process International Voice Process Customer Handling non voice Non Voice Process Bpo Voice

Salary related reviews for Capita

2.9

Rated by 134 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

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  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2023

2.0
 for  Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

read more
  • Skill development - Good
  • +1 more

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

read more
  • Salary - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Oct 2024

1.0
 for  Salary and Benefits

Likes

Not much I liked about this company but one thing I liked it was working from home and table and chairs were provided and cash was reimbursed

read more
  • Job security - Good
  • +1 more

Dislikes

...too they were it will get after three months and atleast they told no appraisal. Salary is very less as per industry they give more to new joiner rather than old employee. Promotion are all fixed for employees who are close to manager or upper management. No festival rewards/gifts from company but they ask employee for CSR activities fund raise.

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  • Salary - Bad
  • +1 more

Research & Development Department

3.0
  •  posted on 24 Sep 2021

2.0
 for  Salary and Benefits

Likes

... But the problem is there is no much growth both professionally and financially. If there is no commitments and ready to work for average pay then this can be a best choice.

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  • Job security - Good
  • +1 more

Dislikes

As informed earlier, there is no growth professionally and financially.

  • Salary - Poor
  • +2 more
see more salary related reviews

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Capita Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Capita?
Customer Service Executive salary at Capita in India ranges between ₹1.4 Lakhs to ₹6.7 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 40% more than the average Customer Service Executive Salary in India. Salary estimates are based on 474 latest salaries received from various employees of Capita India.
How does the salary of a Customer Service Executive at Capita India compare with the average salary range for this job?
The average salary of a Customer Service Executive at Capita is 40% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Executive at Capita?
Customer Service, customer support, international bpo, bpo and chat support are some of the popular skills required to work as a Customer Service Executive at Capita India.
Which similar companies are paying more than Capita to a Customer Service Executive in India?
  • NielsenIQ Customer Service Executive Salary - ₹6.5 Lakhs to ₹9.1 Lakhs per year
  • Accenture Customer Service Executive Salary - ₹1.8 Lakhs to ₹7.5 Lakhs per year
  • Cognizant Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to Capita in India?
  • LTIMindtree Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.6 Lakhs per year
  • Hewlett Packard Enterprise Customer Service Executive Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
  • Amazon Customer Service Executive Salary - ₹1.0 Lakhs to ₹7.0 Lakhs per year
  • TCS Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.7 Lakhs per year
  • Sopra Steria Customer Service Executive Salary - ₹2.9 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at Capita in India?
The estimated take-home salary of a Customer Service Executive at Capita ranges between ₹31,741 per month to ₹33,029 per month in India. The take-home salary calculation is based on the average Capita Customer Service Executive salary in India which ranges between ₹1.4 Lakhs to ₹6.7 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at Capita?
According to AmbitionBox, 43% of the Capita Customer Service Executives reported a notice period of 2 Months, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 267 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Capita Customer Service Executive salary in India ranges between ₹1.4 Lakh to ₹6.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 474 Capita latest salaries received from various employees of Capita.