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Capita Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
1 - 9 years exp.
₹1.8 Lakh - ₹6 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 1 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
1 - 9 years exp. (208 salaries)
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₹1.8 L/yr - ₹6 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
1 - 4 years exp. (9 salaries)
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₹2 L/yr - ₹3.7 L/yr

BFSI, Investments & Trading
Senior Customer Service Executive Salary
2 - 8 years exp. (8 salaries)
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₹2 L/yr - ₹5.1 L/yr

Human Resources
Senior Customer Service Executive Salary
2 - 8 years exp. (8 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Sales & Business Development
Senior Customer Service Executive Salary
1 - 9 years exp. (7 salaries)
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₹2.1 L/yr - ₹4.7 L/yr

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Last Updated: 25 Feb 2025

Companies similar to Capita for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
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Wipro Senior Customer Service Executive Salary

1 - 9 years exp. (152 salaries)

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₹1.5 L/yr - ₹5 L/yr

arrow icon 7% less
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TCS Senior Customer Service Executive Salary

2 - 10 years exp. (106 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 18% more
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₹2.6 L/yr - ₹6.5 L/yr

arrow icon 5% more
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₹1.7 L/yr - ₹5.2 L/yr

arrow icon 21% less
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₹1.2 L/yr - ₹6 L/yr

arrow icon 5% more
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₹2 L/yr - ₹5.2 L/yr

arrow icon 6% more
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₹2.5 L/yr - ₹5.8 L/yr

arrow icon 7% more
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₹4.5 L/yr - ₹5.5 L/yr

arrow icon 43% more
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₹1.5 L/yr - ₹4.2 L/yr

arrow icon 20% less
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₹3.2 L/yr - ₹6 L/yr

arrow icon 25% more
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₹2.1 L/yr - ₹4.1 L/yr

arrow icon 17% less
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₹2.8 L/yr - ₹5.5 L/yr

arrow icon 12% more
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₹2.8 L/yr - ₹5.3 L/yr

arrow icon 7% more
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₹2.1 L/yr - ₹6.2 L/yr

arrow icon 11% more
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₹8.5 L/yr - ₹9.5 L/yr

arrow icon 144% more
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₹2.8 L/yr - ₹4.5 L/yr

arrow icon 9% less
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₹4.5 L/yr - ₹5.8 L/yr

arrow icon 35% more
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₹7.4 L/yr - ₹9.5 L/yr

arrow icon 123% more

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Senior Customer Service Executive salary at Capita ranges between ₹1.8 Lakh to ₹6 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 333 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Senior Customer Service Executive

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Experience wise Capita Senior Customer Service Executive salaries

Last Updated: 25 Feb 2025

Experience Avg Annual Salary
1 year  (18 salaries)

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₹1.9 L/yr - ₹3.5 L/yr
2 years  (77 salaries)

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₹1.9 L/yr - ₹5.1 L/yr
3 years  (61 salaries)

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₹1.8 L/yr - ₹4.2 L/yr
4 years  (53 salaries)

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₹2 L/yr - ₹5.3 L/yr
5 years  (49 salaries)

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₹2 L/yr - ₹6 L/yr
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Capita Senior Customer Service Executive Salary and Career Growth

From

To

Senior Customer Service Executive

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1 - 9 years exp.

Senior Operations Manager

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5 - 23 years exp.

Senior Customer Service Executive 1 - 9 years exp.
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Process Leader 5 - 13 years exp.
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arrow icon 53% hike
Team Manager 6 - 17 years exp.
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arrow icon 57% hike

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Similar Designation salaries in Capita

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₹1.5 L/yr - ₹6.7 L/yr
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₹1.75 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹5.75 L/yr
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₹1.9 L/yr - ₹5.44 L/yr
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₹1.9 L/yr - ₹8.1 L/yr
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₹2.05 L/yr - ₹5.2 L/yr
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₹1.1 L/yr - ₹4.94 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr
Sales Executive Salary
(10 salaries)
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₹2.1 L/yr - ₹7 L/yr
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₹2.2 L/yr - ₹4.7 L/yr

Salary related reviews for Capita

2.6

Rated by 75 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

  • Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

read more
  • Skill development - Poor
  • +4 more

Customer Success, Service & Operations Department

2.0
  •  posted on 13 Apr 2021

1.0
 for  Salary and Benefits

Likes

...anagement just thinks about business and does not work on employee satisfaction. Pay is very less compared to the work and management expectations. You won't get bonus and the incentive amount is just peanuts. 3k for outstanding performance can u beat that? Overall there's no work satisfaction and you'll curse yourself to work in this company

read more
  • Job security - Excellent
  • +1 more

Dislikes

Nothing good to speak about

  • Salary - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Dec 2024

1.0
 for  Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

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  • Salary - Poor
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Capita Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Capita?
Senior Customer Service Executive salary at Capita in India ranges between ₹1.8 Lakhs to ₹6.0 Lakhs for experience between 1 years to 9 years. Salary estimates are based on 333 latest salaries received from various employees of Capita India.
Which similar companies are paying more than Capita to a Senior Customer Service Executive in India?
  • NielsenIQ Senior Customer Service Executive Salary - ₹8.5 Lakhs to ₹9.5 Lakhs per year
  • Societe Generale Global Solution Centre Senior Customer Service Executive Salary - ₹7.4 Lakhs to ₹9.5 Lakhs per year
  • LTIMindtree Senior Customer Service Executive Salary - ₹4.5 Lakhs to ₹5.5 Lakhs per year
  • Amazon Web Services Senior Customer Service Executive Salary - ₹4.5 Lakhs to ₹5.8 Lakhs per year
  • Cognizant Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Senior Customer Service Executive in companies similar to Capita in India?
  • TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
  • DXC Technology Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
  • ValueLabs Senior Customer Service Executive Salary - ₹2.1 Lakhs to ₹6.2 Lakhs per year
  • Mphasis Senior Customer Service Executive Salary - ₹2.5 Lakhs to ₹5.8 Lakhs per year
  • Hewlett Packard Enterprise Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.3 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Executive at Capita in India?
The estimated take-home salary of a Senior Customer Service Executive at Capita ranges between ₹27,139 per month to ₹28,546 per month in India. The take-home salary calculation is based on the average Capita Senior Customer Service Executive salary in India which ranges between ₹1.8 Lakhs to ₹6.0 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Executive at Capita?
According to AmbitionBox, 49% of the Capita Senior Customer Service Executives reported a notice period of 2 Months, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 128 responses on AmbitionBox in last 2 years.

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Capita Senior Customer Service Executive salary in India ranges between ₹1.8 Lakh to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 333 Capita latest salaries received from various employees of Capita.