Capita Customer Support Executive Salaries by 70+ Employees (Updated 2024)

0 - 5 years exp.

₹1.9 Lakh - ₹5.8 Lakhs

Salary of majority employees

13% more than the average Customer Support Executive Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Executive Salary 0 - 5 years exp. (45 salaries)	₹2 L/yr - ₹5.5 L/yr
Production, Manufacturing & Engineering Customer Support Executive Salary 2 - 4 years exp. (3 salaries)	₹2.3 L/yr - ₹3.8 L/yr
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BFSI, Investments & Trading Customer Support Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.4 L/yr
Finance & Accounting Customer Support Executive Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
Content, Editorial & Journalism Customer Support Executive Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.3 L/yr

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Last Updated: 27 Oct 2024

Companies similar to Capita for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Support Executive Salary 0 - 5 years exp. (173 salaries)	₹1 L/yr - ₹4.5 L/yr 3% less	3 job openings
TCS Customer Support Executive Salary 1 - 6 years exp. (176 salaries)	₹1 L/yr - ₹6 L/yr 9% more
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Infosys Customer Support Executive Salary 1 - 6 years exp. (20 salaries)	₹1.9 L/yr - ₹6 L/yr 14% more
HCLTech Customer Support Executive Salary 0 - 4 years exp. (88 salaries)	₹1.5 L/yr - ₹4 L/yr 21% less
Tech Mahindra Customer Support Executive Salary 0 - 5 years exp. (2.9k salaries)	₹0.8 L/yr - ₹4.7 L/yr 16% less	11 job openings
Genpact Customer Support Executive Salary 0 - 4 years exp. (101 salaries)	₹1.4 L/yr - ₹4.5 L/yr 7% less
Mphasis Customer Support Executive Salary 1 - 7 years exp. (121 salaries)	₹1.5 L/yr - ₹5.2 L/yr 11% more
LTIMindtree Customer Support Executive Salary 1 - 4 years exp. (8 salaries)	₹3 L/yr - ₹9 L/yr 53% more
Hexaware Technologies Customer Support Executive Salary 0 - 3 years exp. (131 salaries)	₹1.3 L/yr - ₹3.6 L/yr 28% less
Cognizant Customer Support Executive Salary 1 - 3 years exp. (39 salaries)	₹2.2 L/yr - ₹5.5 L/yr 9% more
Hewlett Packard Enterprise Customer Support Executive Salary 1 - 7 years exp. (26 salaries)	₹2.3 L/yr - ₹5.6 L/yr 22% more
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ValueLabs Customer Support Executive Salary 0 - 3 years exp. (23 salaries)	₹1 L/yr - ₹3 L/yr 38% less
DXC Technology Customer Support Executive Salary 0 - 11 years exp. (7 salaries)	₹3.7 L/yr - ₹5 L/yr 38% more
Wipro Infotech Customer Support Executive Salary 1 - 6 years exp. (5 salaries)	₹1 L/yr - ₹3 L/yr 34% less
Atos Customer Support Executive Salary 1 - 4 years exp. (4 salaries)	₹2 L/yr - ₹3 L/yr 22% less
Cybage Customer Support Executive Salary 1 year exp. (4 salaries)	₹3.1 L/yr - ₹4.5 L/yr 30% more
Atos Global IT Solutions And Services Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹2.3 L/yr - ₹2.9 L/yr 22% less
Atos Syntel Customer Support Executive Salary 5 - 6 years exp. (3 salaries)	₹2.5 L/yr - ₹3.2 L/yr 7% less
Fujitsu Customer Support Executive Salary 17 - 20 years exp. (3 salaries)	₹7.5 L/yr - ₹8.5 L/yr 145% more

Customer Support Executive salary at Capita ranges between ₹1.9 Lakh to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 73 latest salaries received from various employees of Capita.

Experience wise Capita Customer Support Executive salaries

Last Updated: 27 Oct 2024

Experience	Avg Annual Salary
Fresher (5 salaries)	₹2.2 L/yr - ₹3.1 L/yr
1 year (14 salaries)	₹2 L/yr - ₹3.9 L/yr
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2 years (12 salaries)	₹1.9 L/yr - ₹4.8 L/yr
3 years (20 salaries)	₹2 L/yr - ₹4 L/yr
4 years (11 salaries)	₹2 L/yr - ₹5.8 L/yr
5 years (11 salaries)	₹2.8 L/yr - ₹5.5 L/yr

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Telecalling Executive Salary

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Top skills at Capita for Customer Support Executive

customer support bpo Customer Service inbound voice process voice process ITES Bpo Voice voice support outbound process call center international call center UK Process international process international voice blended process

Salary related reviews for Capita

2.7

Rated by 15 employees for salary & benefits

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 09 Nov 2024

2.0

for Salary and Benefits

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Capita Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Capita?

Customer Support Executive salary at Capita in India ranges between ₹1.9 Lakhs to ₹5.8 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 13% more than the average Customer Support Executive Salary in India. Salary estimates are based on 73 latest salaries received from various employees of Capita India.

How does the salary of a Customer Support Executive at Capita India compare with the average salary range for this job?

The average salary of a Customer Support Executive at Capita is 13% more than the average salary of a Customer Support Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Executive at Capita?

customer support, bpo, Customer Service, inbound voice process and voice process are some of the popular skills required to work as a Customer Support Executive at Capita India.

Which similar companies are paying more than Capita to a Customer Support Executive in India?

Fujitsu Customer Support Executive Salary - ₹7.5 Lakhs to ₹8.5 Lakhs per year
LTIMindtree Customer Support Executive Salary - ₹3.0 Lakhs to ₹9.0 Lakhs per year
DXC Technology Customer Support Executive Salary - ₹3.7 Lakhs to ₹5.0 Lakhs per year
Cybage Customer Support Executive Salary - ₹3.1 Lakhs to ₹4.5 Lakhs per year
Hewlett Packard Enterprise Customer Support Executive Salary - ₹2.3 Lakhs to ₹5.6 Lakhs per year

What is the salary of a Customer Support Executive in companies similar to Capita in India?

Infosys Customer Support Executive Salary - ₹1.9 Lakhs to ₹6.0 Lakhs per year
Mphasis Customer Support Executive Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
TCS Customer Support Executive Salary - ₹1.0 Lakhs to ₹6.0 Lakhs per year
Cognizant Customer Support Executive Salary - ₹2.2 Lakhs to ₹5.5 Lakhs per year
Wipro Customer Support Executive Salary - ₹1.0 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Support Executive at Capita in India?

The estimated take-home salary of a Customer Support Executive at Capita ranges between ₹23,127 per month to ₹24,594 per month in India. The take-home salary calculation is based on the average Capita Customer Support Executive salary in India which ranges between ₹1.9 Lakhs to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Executive at Capita?

According to AmbitionBox, 36% of the Capita Customer Support Executives reported a notice period of 15 days or less, 32% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

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Capita Customer Support Executive Salaries

Capita Customer Support Executive salary in India ranges between ₹1.9 Lakh to ₹5.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 73 Capita latest salaries received from various employees of Capita.