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Capita Customer Service Executive Reviews

based on 125 reviews
Updated 29 Nov, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.2

Work-Life balance

3.1

Skill development

3.0

Salary & Benefits

3.0

Company culture

2.9

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in Capita Customer Service Executive Reviews

125 reviews found

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Customer Service Executive Jobs at Capita

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People also ask about Capita's Customer Service Executives

How is Capita to work for?
Capita is rated 3.4 out of 5, based on 125 reviews by employees on AmbitionBox. Capita is known for Job Security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 3.0 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.0 at Capita by 125 employees. While job security is rated 3.5 and work-life balance is rated 3.2 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Is work from home available in Capita?
According to AmbitionBox, 21% Capita employees work from home permanently (based on 14 AmbitionBox reviews in last 6 months).

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Work Policy for Capita Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 14 reviews in last 6 months

Work from office

Work from office

58%
Permanent work from home

Permanent work from home

21%
Hybrid

Hybrid

21%

Other hybrid work policies

21%

Gender Based Ratings for Capita Customer Service Executive

based on 115 reviews
3.7
Rated by 46 Women

Rated 4.0 for Job Security and 3.4 for Skill Development

women
3.3
Rated by 69 Men

Rated 3.3 for Job Security and 3.2 for Work-Life Balance

men

Working Days for Capita Customer Service Executive

based on 125 reviews
Rotational Shift
45%
Monday to Friday
44%
Monday to Saturday
5%
Other
5%
Alternate Saturday off
1%

Work Timings for Capita Customer Service Executive

based on 125 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (12.30pm - 9.30pm)
60%
5%
4%
31% employees reported other strict timings

Shift Timings for Capita Customer Service Executive

based on 125 reviews
Day shift
Night shift
73%
27%

Business Travel for Capita Customer Service Executive

based on 125 reviews
No travel
76%
Within city
23%
Within country
1%
Capita Customer Service Executive Salary
based on 440 salaries
₹1.4 L/yr - ₹7.2 L/yr
35% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
13 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
8 total responses
softskill
Job/Soft skill training
13 total responses
+2 more benefits
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