Capita Customer Care Executive Salaries by 100+ Employees (Updated 2025)

0 - 9 years exp.

₹1.8 Lakh - ₹4.5 Lakhs

Salary of majority employees

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18% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 0 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 0 - 9 years exp. (51 salaries)	Unlock ₹1.9 L/yr - ₹4.5 L/yr
Engineering - Hardware & Networks Customer Care Executive Salary 0 - 2 years exp. (4 salaries)	Unlock ₹2.1 L/yr - ₹3.5 L/yr
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Human Resources Customer Care Executive Salary 5 - 9 years exp. (3 salaries)	Unlock ₹2.7 L/yr - ₹4.5 L/yr
Procurement & Supply Chain Customer Care Executive Salary 2 - 3 years exp. (3 salaries)	Unlock ₹1.8 L/yr - ₹3.4 L/yr
Engineering - Software & QA Customer Care Executive Salary 3 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3.5 L/yr

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Last Updated: 18 Jan 2025

Companies similar to Capita for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Care Executive Salary 0 - 8 years exp. (306 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 1% less	2 job openings
TCS Customer Care Executive Salary 1 - 8 years exp. (154 salaries)	Unlock ₹1.4 L/yr - ₹6.5 L/yr 10% more
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Infosys Customer Care Executive Salary 0 - 6 years exp. (17 salaries)	Unlock ₹1 L/yr - ₹5.2 L/yr 13% less
HCLTech Customer Care Executive Salary 1 - 5 years exp. (60 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 15% less	1 job opening
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (3.2k salaries)	Unlock ₹0.8 L/yr - ₹6.5 L/yr 12% less	1 job opening
Genpact Customer Care Executive Salary 1 - 6 years exp. (103 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 2% less
Mphasis Customer Care Executive Salary 1 - 6 years exp. (55 salaries)	Unlock ₹1.5 L/yr - ₹4.5 L/yr 3% more
LTIMindtree Customer Care Executive Salary 1 - 3 years exp. (6 salaries)	Unlock ₹2 L/yr - ₹9.5 L/yr 101% more
Hexaware Technologies Customer Care Executive Salary 0 - 4 years exp. (118 salaries)	Unlock ₹1.1 L/yr - ₹4.5 L/yr 28% less	1 job opening
Cognizant Customer Care Executive Salary 1 - 6 years exp. (34 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 20% more
NTT Data Customer Care Executive Salary 0 - 4 years exp. (24 salaries)	Unlock ₹2.5 L/yr - ₹4.4 L/yr 6% more
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ValueLabs Customer Care Executive Salary 0 - 10 years exp. (6 salaries)	Unlock ₹1.8 L/yr - ₹5.6 L/yr 12% more
Optum Global Solutions Customer Care Executive Salary 1 - 5 years exp. (14 salaries)	Unlock ₹1.9 L/yr - ₹3.5 L/yr 10% less
Hewlett Packard Enterprise Customer Care Executive Salary 2 - 9 years exp. (5 salaries)	Unlock ₹1.3 L/yr - ₹5.9 L/yr 18% more
DXC Technology Customer Care Executive Salary 2 - 9 years exp. (6 salaries)	Unlock ₹3 L/yr - ₹4.8 L/yr 20% more
EPAM Systems Customer Care Executive Salary 1 - 6 years exp. (4 salaries)	Unlock ₹1.8 L/yr - ₹5.5 L/yr At par

Customer Care Executive salary at Capita ranges between ₹1.8 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 100 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Customer Care Executive

2w ago

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2 years exp.

6mo ago

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9 years exp.

8mo ago

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6 years exp.

11mo ago

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8 years exp.

1y ago

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5 years exp.

1y ago

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6 years exp.

1y ago

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5 years exp.

1y ago

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9 years exp.

1y ago

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1 year exp.

1y ago

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4 years exp.

Experience wise Capita Customer Care Executive salaries

Last Updated: 18 Jan 2025

Experience	Avg Annual Salary
Fresher (10 salaries)	Unlock ₹1.9 L/yr - ₹3 L/yr
1 year (11 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr
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2 years (16 salaries)	Unlock ₹1.8 L/yr - ₹3.8 L/yr
3 years (16 salaries)	Unlock ₹1.8 L/yr - ₹4.5 L/yr
4 years (13 salaries)	Unlock ₹2.4 L/yr - ₹4.5 L/yr
5 years (14 salaries)	Unlock ₹2.2 L/yr - ₹4.5 L/yr
6 years (8 salaries)	Unlock ₹2.5 L/yr - ₹3.8 L/yr
7 years (6 salaries)	Unlock ₹2.3 L/yr - ₹3.9 L/yr
8 years (3 salaries)	Unlock ₹3.4 L/yr - ₹4 L/yr
9 years (3 salaries)	Unlock ₹2.9 L/yr - ₹4.5 L/yr

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Salary related reviews for Capita

3.2

Rated by 31 employees for salary & benefits

Customer Care Executive in Pune

Logistic Department

3.0

• posted on 20 Aug 2020

1.0

for Salary and Benefits

Likes

I like to work at capita only bcz of my manager. My manager has supported me a lot. Company offered office chairs, however I did not require it as I have my own. I received broadband. However, we are not compensated for electrity. We use our electricity and we are not compensated but because we are not travelling to office we stopped getting our travel allowance. We have not received our yearly hike as well.

Skill development - Good

+1 more

Dislikes

However we are not compensated for electricity for using the system for office work but deducted travel allowance from our salary because we are not coming to office. We did not receive our salary hike and we have to overtime for whatever reasons and not getting paid for it. So personally infeel our hardwork is not paid for and no appreciation.

Salary - Bad

Sales Officer in Indore

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Dec 2024

1.0

for Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Skill development - Poor

+4 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Capita Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Capita?

Customer Care Executive salary at Capita in India ranges between ₹1.8 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 18% more than the average Customer Care Executive Salary in India. Salary estimates are based on 100 latest salaries received from various employees of Capita India.

How does the salary of a Customer Care Executive at Capita India compare with the average salary range for this job?

The average salary of a Customer Care Executive at Capita is 18% more than the average salary of a Customer Care Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Capita to a Customer Care Executive in India?

LTIMindtree Customer Care Executive Salary - ₹2.0 Lakhs to ₹9.5 Lakhs per year
DXC Technology Customer Care Executive Salary - ₹3.0 Lakhs to ₹4.8 Lakhs per year
Cognizant Customer Care Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Hewlett Packard Enterprise Customer Care Executive Salary - ₹1.3 Lakhs to ₹5.9 Lakhs per year
ValueLabs Customer Care Executive Salary - ₹1.8 Lakhs to ₹5.6 Lakhs per year

What is the salary of a Customer Care Executive in companies similar to Capita in India?

TCS Customer Care Executive Salary - ₹1.4 Lakhs to ₹6.5 Lakhs per year
NTT Data Customer Care Executive Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year
Mphasis Customer Care Executive Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year
EPAM Systems Customer Care Executive Salary - ₹1.8 Lakhs to ₹5.5 Lakhs per year
Wipro Customer Care Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Capita in India?

The estimated take-home salary of a Customer Care Executive at Capita ranges between ₹21,904 per month to ₹23,389 per month in India. The take-home salary calculation is based on the average Capita Customer Care Executive salary in India which ranges between ₹1.8 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Capita?

According to AmbitionBox, 42% of the Capita Customer Care Executives reported a notice period of 15 days or less, 41% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 24 responses on AmbitionBox in last 2 years.

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Capita Customer Care Executive Salaries

Capita Customer Care Executive salary in India ranges between ₹1.8 Lakh to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 100 Capita latest salaries received from various employees of Capita.