Capita Customer Support Associate Salaries by 5 Employees (Updated 2025)

0 - 5 years exp.

₹2.2 Lakhs - ₹4.7 Lakhs

Low Confidence

Salary of majority employees

37% more than the average Customer Support Associate Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Last Updated: 12 Feb 2025

Companies similar to Capita for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Web Services Customer Support Associate Salary 0 - 5 years exp. (27 salaries)	₹3.4 L/yr - ₹14 L/yr 101% more
FIS Customer Support Associate Salary 0 - 4 years exp. (15 salaries)	₹2.2 L/yr - ₹3.9 L/yr 21% less
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Cognizant Customer Support Associate Salary 0 - 3 years exp. (11 salaries)	₹2.5 L/yr - ₹6 L/yr 12% less
Hewlett Packard Enterprise Customer Support Associate Salary 1 - 4 years exp. (5 salaries)	₹2.8 L/yr - ₹3.5 L/yr 23% less
NTT Customer Support Associate Salary 5 - 9 years exp. (4 salaries)	₹5 L/yr - ₹6.4 L/yr 47% more
NTT DATA, Inc. Customer Support Associate Salary 1 - 4 years exp. (4 salaries)	₹3.3 L/yr - ₹4.2 L/yr 7% less

Customer Support Associate salary at Capita ranges between ₹2.2 Lakhs to ₹4.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Capita.

Experience wise Capita Customer Support Associate salaries

Last Updated: 12 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.5 L/yr
1 year (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
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2 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.7 L/yr
3 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹7.7 L/yr

View all

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Salary related reviews for Capita

Sales Officer in Indore

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Dec 2024

1.0

for Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Skill development - Poor

+4 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Capita Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Capita ?

The average salary of a Customer Support Associate at Capita in India typically ranges from ₹2.2 Lakhs to ₹4.7 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Associate at Capita earn more than ₹4.7 Lakhs per year, and the top 1% earn over ₹4.7 Lakhs per year. Customer Support Associate Salaries at Capita can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Capita employees in India.

What is the estimated take home salary of a Customer Support Associate at Capita in India?

The estimated take-home salary of a Customer Support Associate at Capita in India typically ranges from ₹28,534 to ₹29,920 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹4.7 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Capita. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Capita for Customer Support Associate in India?

Amazon Web Services	₹3.4 Lakhs to ₹14.0 Lakhs per year
NTT	₹5.0 Lakhs to ₹6.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capita, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to Capita in India?

The salary of a Customer Support Associate at companies similar to Capita in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT DATA, Inc.	₹3.3 Lakhs to ₹4.2 Lakhs per year
Cognizant	₹2.5 Lakhs to ₹6.0 Lakhs per year
FIS	₹2.2 Lakhs to ₹3.9 Lakhs per year
Hewlett Packard Enterprise	₹2.8 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at Capita in India?

The salary growth for a Customer Support Associate at Capita depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Capita:

Experience	Average Salary Range
Fresher	₹2.2 Lakhs to ₹4.5 Lakhs per year
1 year	₹3.3 Lakhs to ₹4.2 Lakhs per year
2 years	₹3.6 Lakhs to ₹4.7 Lakhs per year
3 years	₹3.6 Lakhs to ₹4.5 Lakhs per year

and so on.

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Capita Customer Support Associate Salaries

Capita Customer Support Associate salary in India ranges between ₹2.2 Lakhs to ₹4.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Capita latest salaries received from various employees of Capita.