Capita Customer Care Executive salaries in Mumbai

Likes

I like to work at capita only bcz of my manager. My manager has supported me a lot. Company offered office chairs, however I did not require it as I have my own. I received broadband. However, we are not compensated for electrity. We use our electricity and we are not compensated but because we are not travelling to office we stopped getting our travel allowance. We have not received our yearly hike as well.

Dislikes

However we are not compensated for electricity for using the system for office work but deducted travel allowance from our salary because we are not coming to office. We did not receive our salary hike and we have to overtime for whatever reasons and not getting paid for it. So personally infeel our hardwork is not paid for and no appreciation.

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims