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Capita

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3.6

based on 2.4k Reviews

Video summary

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Capita Customer Care Executive Mumbai Reviews

Updated 25 Nov, 2024

Overall Rating

2.2/5

based on 7 reviews

Rating distribution

2 (28.6%)

1 (14.3%)

2 (28.6%)

Category Ratings

2.1

Job security

1.9

Company culture

1.9

Salary

1.9

Work-life balance

1.8

Skill development

1.8

Promotions

1.8

Work satisfaction

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Within city

75% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

1 reviews

2.8

Rated by Men

6 reviews

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7 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Nov 2024

Likes

Was offering stable career but now the process is getting shut down.

Job security - Good

Dislikes

Less to no salary increment, no support from management. Loading up work without any additional payment, no perks.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Full Time

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Nov 2024

Likes

Nothing

Dislikes

Work culture, no professionalism

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

What people are saying about Capita

View All

I'm starting my backend journey with javascript but I'm hearing from many people that start with Java springboot. Can you guys please navigate me from this.

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Customer Care Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Aug 2023

Likes

Na na na na na

Dislikes

Na na na na na

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Apr 2024

Likes

Not applicable

Dislikes

na na ana na

Customer Care Executive in Mumbai

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 24 Sep 2019

Likes

Salaries never delayed

Dislikes

No future... No job security

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

O2 Guru Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2019

Likes

Working with my Team and Team Manager.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary/appraisal.

Salary - Poor

Work Details

Always learnt something from the work.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

no comment

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no comment

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AmbitionBox has 7 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you.