TCS Mumbai Customer Care Executive Salaries by 9 Employees (Updated 2025)

1 - 8 years exp.

₹1.2 Lakh - ₹5 Lakhs

Avg. annual salary

Monthly In-hand Salary

26% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 1 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 4 - 8 years exp. (AmbitionBox Estimate)	₹1.2 L/yr - ₹5 L/yr
BFSI, Investments & Trading Customer Care Executive Salary 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹4.2 L/yr
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Finance & Accounting Customer Care Executive Salary 5 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
Sales & Business Development Customer Care Executive Salary 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹4.8 L/yr

Last Updated: 16 Mar 2025

Companies similar to TCS for Customer Care Executive in Mumbai

TCS Customer Care Executive Salary

1 - 8 years exp. (9 salaries)

₹1.2 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (152 salaries)	₹1 L/yr - ₹5.4 L/yr 3% less	1 job opening
Wipro Customer Care Executive Salary 0 - 5 years exp. (28 salaries)	₹1.4 L/yr - ₹4 L/yr 12% less	1 job opening
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Accenture Customer Care Executive Salary 0 - 7 years exp. (26 salaries)	₹2 L/yr - ₹6.5 L/yr 32% more
Teleperformance Customer Care Executive Salary 0 - 6 years exp. (263 salaries)	₹1 L/yr - ₹5 L/yr 18% less	25 job openings
Conneqt Business Solutions Customer Care Executive Salary 0 - 6 years exp. (108 salaries)	₹1 L/yr - ₹3.5 L/yr 29% less	3 job openings

Customer Care Executive salary at TCS ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 9 latest salaries received from various employees of TCS.

Experience wise TCS Customer Care Executive salaries in Mumbai

Last Updated: 16 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
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3 years (3 salaries)	₹1.3 L/yr - ₹4.8 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
5 years (3 salaries)	₹3.1 L/yr - ₹3.6 L/yr
6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
8 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr

View all

Similar Designation salaries in TCS

Customer Service Executive Salary

(88 salaries)

₹1.05 L/yr - ₹7.5 L/yr

Senior Customer Service Executive Salary

(38 salaries)

₹2 L/yr - ₹7 L/yr

Customer Service Associate Salary

(29 salaries)

₹1.8 L/yr - ₹6.5 L/yr

Customer Support Executive Salary

(14 salaries)

₹2.1 L/yr - ₹5.95 L/yr

Customer Service Representative Salary

(11 salaries)

₹2.8 L/yr - ₹5.5 L/yr

Sales Executive Salary

(8 salaries)

₹2.85 L/yr - ₹5.11 L/yr

Top skills at TCS for Customer Care Executive

voice process Customer Service voice support Inbound Process international call center

Salary related reviews for TCS

4.9

Rated by 2 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 04 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

Skill development - Excellent

+4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

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What people are saying about TCS

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a technical lead

2w (edited)

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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TCS Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at TCS in Mumbai?

The average salary of a Customer Care Executive at TCS in Mumbai typically ranges from ₹1.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Customer Care Executive in Mumbai at TCS earn more than ₹4.9 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Care Executive Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 TCS employees in India.

What is the estimated take home salary of a Customer Care Executive at TCS in Mumbai?

The estimated take-home salary of a Customer Care Executive at TCS in Mumbai typically ranges from ₹24,382 to ₹25,830 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at TCS in Mumbai?

To be a Customer Care Executive at TCS in Mumbai, the key skills required include:

- voice process
- Customer Service
- voice support
- Inbound Process
- international call center

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than TCS for Customer Care Executive in India?

Accenture

₹2.0 Lakhs to ₹6.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to TCS in Mumbai?

The salary of a Customer Care Executive at companies similar to TCS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.0 Lakhs to ₹5.4 Lakhs per year
Wipro	₹1.4 Lakhs to ₹4.0 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.0 Lakhs per year
Conneqt Business Solutions	₹1.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at TCS in Mumbai?

The salary growth for a Customer Care Executive at TCS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Mumbai can expect the following growth trajectory at TCS:

Experience	Average Salary Range
1 year	₹2.6 Lakhs to ₹3.3 Lakhs per year
2 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years	₹1.3 Lakhs to ₹4.8 Lakhs per year
4 years	₹3.0 Lakhs to ₹3.8 Lakhs per year

and so on.

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TCS Customer Care Executive Salaries in Mumbai

TCS Customer Care Executive salary in Mumbai ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 TCS latest salaries received from various employees of TCS.