Capita Mumbai Customer Support Executive Salaries by 10 Employees (Updated 2025)

1 - 5 years exp.

₹2.3 Lakhs - ₹3.9 Lakhs

Avg. annual salary

Monthly In-hand Salary

7% more than the average Customer Support Executive Salary in IT Services & Consulting Companies for 1 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Support Executive Salary 1 - 5 years exp. (8 salaries)	₹2.3 L/yr - ₹3.9 L/yr
Login to view exact salary
Teaching & Training Customer Support Executive Salary 2 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

Last Updated: 7 Mar 2025

Companies similar to Capita for Customer Support Executive in Mumbai

Capita Customer Support Executive Salary

1 - 5 years exp. (10 salaries)

₹2.3 L/yr - ₹3.9 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Support Executive Salary 0 - 6 years exp. (123 salaries)	₹1.1 L/yr - ₹5.4 L/yr 3% more	62 job openings
Tech Mahindra Customer Support Executive Salary 0 - 6 years exp. (111 salaries)	₹1 L/yr - ₹6 L/yr 3% more	3 job openings
Login to view exact salary
Concentrix Corporation Customer Support Executive Salary 0 - 7 years exp. (37 salaries)	₹1.1 L/yr - ₹4.8 L/yr 5% more
SBI Securities Customer Support Executive Salary 0 - 5 years exp. (29 salaries)	₹1.8 L/yr - ₹3.5 L/yr 9% less
Conneqt Business Solutions Customer Support Executive Salary 0 - 6 years exp. (27 salaries)	₹1.5 L/yr - ₹3.8 L/yr 13% less	2 job openings

Customer Support Executive salary at Capita ranges between ₹2.3 Lakhs to ₹3.9 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 10 latest salaries received from various employees of Capita.

Experience wise Capita Customer Support Executive salaries in Mumbai

Last Updated: 7 Mar 2025

Experience	Avg Annual Salary
1 year (4 salaries)	₹2.3 L/yr - ₹5.2 L/yr
2 years (3 salaries)	₹2.8 L/yr - ₹3.2 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
4 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

Similar Designation salaries in Capita

Customer Service Executive Salary

(175 salaries)

₹1.8 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(100 salaries)

₹1.95 L/yr - ₹5.4 L/yr

Customer Service Associate Salary

(29 salaries)

₹2.2 L/yr - ₹5.44 L/yr

Customer Care Executive Salary

(19 salaries)

₹1.8 L/yr - ₹5.5 L/yr

Customer Service Representative Salary

(15 salaries)

₹2.55 L/yr - ₹5.2 L/yr

Sales Executive Salary

(5 salaries)

₹3.6 L/yr - ₹7 L/yr

Top skills at Capita for Customer Support Executive

customer support bpo Customer Service inbound voice process voice process ITES Bpo Voice voice support outbound process call center international call center UK Process international process international voice Customer Care

Salary related reviews for Capita

4.0

Rated by 2 employees for salary & benefits

Sales Officer in Indore

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Dec 2024

1.0

for Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Skill development - Poor

+4 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Skill development - Poor

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Capita

View All

I'm starting my backend journey with javascript but I'm hearing from many people that start with Java springboot. Can you guys please navigate me from this.

Got a question about Capita?

Ask anonymously on communities.

Capita Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Capita in Mumbai?

The average salary of a Customer Support Executive at Capita in Mumbai typically ranges from ₹2.3 Lakhs to ₹3.9 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Support Executive in Mumbai at Capita earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Customer Support Executive Salaries at Capita can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Capita employees in India.

What is the estimated take home salary of a Customer Support Executive at Capita in Mumbai?

The estimated take-home salary of a Customer Support Executive at Capita in Mumbai typically ranges from ₹22,181 to ₹23,662 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Capita. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Executive at Capita in Mumbai?

To be a Customer Support Executive at Capita in Mumbai, the key skills required include:

- customer support
- bpo
- Customer Service
- inbound voice process
- voice process

These skills are highly valued at Capita and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Capita for Customer Support Executive in India?

Concentrix Corporation	₹1.1 Lakhs to ₹4.8 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.4 Lakhs per year
Tech Mahindra	₹1.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capita, depending on the role and experience level.

What is the salary of a Customer Support Executive in companies similar to Capita in Mumbai?

The salary of a Customer Support Executive at companies similar to Capita in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

SBI Securities	₹1.8 Lakhs to ₹3.5 Lakhs per year
Conneqt Business Solutions	₹1.5 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Executive at Capita in Mumbai?

The salary growth for a Customer Support Executive at Capita in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive in Mumbai can expect the following growth trajectory at Capita:

Experience	Average Salary Range
1 year	₹2.3 Lakhs to ₹5.2 Lakhs per year
2 years	₹2.8 Lakhs to ₹3.2 Lakhs per year
3 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
4 years	₹2.9 Lakhs to ₹3.8 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Capita Salaries >
Capita Customer Support Executive Salaries >
Capita Customer Support Executive Salaries in Mumbai

Capita Customer Support Executive salary in Mumbai ranges between ₹2.3 Lakhs to ₹3.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Capita latest salaries received from various employees of Capita.