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Capita Senior Customer Service Executive Reviews

based on 72 reviews
Updated 11 Jan, 2025

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.1

Work-Life balance

2.7

Skill development

2.7

Company culture

2.7

Work Satisfaction

2.6

Salary & Benefits

2.3

Promotions/Appraisal

Top Mentions in Capita Senior Customer Service Executive Reviews

72 reviews found

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People also ask about Capita's Senior Customer Service Executives

How is Capita to work for?
Capita is rated 2.9 out of 5, based on 72 reviews by employees on AmbitionBox. Capita is known for Job Security which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.6 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 2.7 at Capita by 72 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.

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Gender Based Ratings for Capita Senior Customer Service Executive

based on 60 reviews
3.8
Rated by 20 Women

Rated 4.0 for Company Culture and 3.9 for Job Security

women
2.8
Rated by 40 Men

Rated 3.1 for Job Security and 3.1 for Work-Life Balance

men

Working Days for Capita Senior Customer Service Executive

based on 72 reviews
Monday to Friday
62%
Rotational Shift
32%
Monday to Saturday
2%
Alternate Saturday off
2%
Other
2%

Work Timings for Capita Senior Customer Service Executive

based on 72 reviews
Flexible timing
Strict (12pm - 2.30am)
Strict (1.30pm - 10.30pm)
70%
5%
5%
20% employees reported other strict timings

Shift Timings for Capita Senior Customer Service Executive

based on 72 reviews
Day shift
Night shift
79%
21%

Business Travel for Capita Senior Customer Service Executive

based on 72 reviews
No travel
80%
Within city
16%
International travel
4%
Capita Senior Customer Service Executive Salary
based on 327 salaries
₹1.8 L/yr - ₹5.5 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
+4 more benefits
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