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Capita Back Office Executive Interview Questions and Answers

Updated 30 Nov 2024

Capita Back Office Executive Interview Experiences

5 interviews found

Back Office Executive Interview Questions & Answers

user image Dnyaneshwar Inamdar

posted on 30 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is the customer satisfaction?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why are you interested in working capita
  • Ans. 

    I am interested in working in capital because of my strong analytical skills and passion for financial management.

    • I have a background in finance and accounting, making me well-suited for a role in capital management.

    • I enjoy working with numbers and analyzing financial data to make informed decisions.

    • I am excited about the opportunity to contribute to the financial success of the company by effectively managing capital

  • Answered by AI
  • Q2. Speak at least 2 minutes on your hobbies
  • Ans. 

    My hobbies include reading, painting, and hiking.

    • I enjoy reading a variety of genres, from fiction to non-fiction.

    • Painting allows me to express my creativity and relax after a long day.

    • Hiking is a great way for me to stay active and explore nature.

  • Answered by AI

Back Office Executive Interview Questions Asked at Other Companies

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Q5. 1. if you get 10 lakh rs so ho hoe will it spend you that they gi ... read more

Back Office Executive Interview Questions & Answers

user image Faisal Qureshi

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you join this company
  • Q3. What is bpo wabd
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business operations.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • Common BPO services include customer support, technical support, data entry, and back office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic

I applied via Walk-in and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self say it in English
Round 3 - Aptitude Test 

They'll give you 50 question like fill in the blank then they inform you that you are pass or reject

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude was very toughest part so be prepared

Capita interview questions for designations

 Back Office Computer Operator

 (1)

 Executive

 (2)

 Senior Executive

 (4)

 Relationship Executive

 (2)

 Sales Executive

 (1)

 Operations Executive

 (1)

 Customer Service Executive

 (11)

 Senior Executive Operations

 (1)

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About the profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go with this company as interview procedure is horrible.
As experience person doesn't get offers on priority.

Interview questions from similar companies

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical reasoning and typing test

Round 3 - HR 

(1 Question)

  • Q1. Describe yourself, random questions about current affairs, what will you do on a very difficult day such as " its raining but you have to come to office."

Interview Preparation Tips

Topics to prepare for FIS Back Office Executive interview:
  • Languages
Interview preparation tips for other job seekers - Keep updated resume copies.
Go with clean dressup.
Keep proper documents handy or in phone.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Latest project explanation with application architecture, tech stack used. Business logic implemented
  • Ans. 

    Developed a web application for online shopping with microservices architecture using Node.js, Express, MongoDB, and React.

    • Implemented microservices architecture to improve scalability and maintainability

    • Used Node.js and Express for backend development

    • Utilized MongoDB for database management

    • Implemented React for frontend development

    • Implemented business logic for user authentication, product management, and order proces

  • Answered by AI
  • Q2. Create an api based on your latest project with coding standards, SOLID principles (need to code in the laptop provided) interviewer assess the code.
  • Q3. What are the design patterns you have used and explain them within your project context
  • Ans. 

    I have used the Singleton, Factory, and Observer design patterns in my projects.

    • Singleton pattern: Used to ensure a class has only one instance and provides a global point of access to it. For example, I implemented a Logger class as a Singleton to manage logging throughout the application.

    • Factory pattern: Used to create objects without specifying the exact class of object that will be created. For instance, I used a F...

  • Answered by AI
  • Q4. Write linq queries to get order id and list of products (based on latest project)
  • Ans. 

    Use LINQ queries to retrieve order id and list of products based on latest project.

    • Use OrderByDescending to get the latest project first

    • Join Order and Product tables on OrderId

    • Select OrderId and list of Products

  • Answered by AI
  • Q5. Write sql query to get 2 nd largest salary
  • Ans. 

    Use SQL query with ORDER BY and LIMIT to get 2nd largest salary.

    • Use SELECT statement to retrieve salary column

    • Use ORDER BY clause to sort salaries in descending order

    • Use LIMIT 1,1 to get the second row

  • Answered by AI
  • Q6. Web apps/ api security, performance, unit testing, code review and authentication/authorization related discussions
  • Q7. Generic class, generic methods related questions and write code in the board
Round 2 - HR 

(2 Questions)

  • Q1. Experience, relevant experience, current company related details
  • Q2. Salary discussions/negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared extensively what you have mentioned in your CV

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Write MySQL query to find employee with 2nd Highest salary
  • Ans. 

    Use MySQL query with ORDER BY and LIMIT to find employee with 2nd highest salary.

    • Use ORDER BY salary DESC to sort salaries in descending order

    • Use LIMIT 1,1 to skip the highest salary and get the second highest salary

  • Answered by AI
  • Q2. What is branch in git
  • Ans. 

    A branch in git is a separate line of development that allows you to work on features or fixes without affecting the main codebase.

    • Branches allow for parallel development

    • They can be created, switched between, merged, and deleted

    • Common branches include master, develop, feature branches, and release branches

  • Answered by AI

Skills evaluated in this interview

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Logical reasoning and typing test

Round 3 - HR 

(1 Question)

  • Q1. Describe yourself, random questions about current affairs, what will you do on a very difficult day such as " its raining but you have to come to office."

Interview Preparation Tips

Topics to prepare for FIS Back Office Executive interview:
  • Languages
Interview preparation tips for other job seekers - Keep updated resume copies.
Go with clean dressup.
Keep proper documents handy or in phone.

Capita Interview FAQs

How many rounds are there in Capita Back Office Executive interview?
Capita interview process usually has 1-2 rounds. The most common rounds in the Capita interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Capita Back Office Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Back Office, Customer Service, Backend, non voice and bpo.
What are the top questions asked in Capita Back Office Executive interview?

Some of the top questions asked at the Capita Back Office Executive interview -

  1. What is bpo w...read more
  2. What is the customer satisfacti...read more

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Capita Back Office Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more
Capita Back Office Executive Salary
based on 59 salaries
₹1.9 L/yr - ₹3.2 L/yr
15% more than the average Back Office Executive Salary in India
View more details

Capita Back Office Executive Reviews and Ratings

based on 18 reviews

4.5/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.3

Salary

4.6

Job security

4.7

Company culture

4.1

Promotions

4.7

Work satisfaction

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