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Capita Back Office Executive Interview Questions and Answers

Updated 30 Nov 2024

Capita Back Office Executive Interview Experiences

5 interviews found

Back Office Executive Interview Questions & Answers

user image Dnyaneshwar Inamdar

posted on 30 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is the customer satisfaction?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why are you interested in working capita
  • Ans. 

    I am interested in working in capital because of my strong analytical skills and passion for financial management.

    • I have a background in finance and accounting, making me well-suited for a role in capital management.

    • I enjoy working with numbers and analyzing financial data to make informed decisions.

    • I am excited about the opportunity to contribute to the financial success of the company by effectively managing capital

  • Answered by AI
  • Q2. Speak at least 2 minutes on your hobbies
  • Ans. 

    My hobbies include reading, painting, and hiking.

    • I enjoy reading a variety of genres, from fiction to non-fiction.

    • Painting allows me to express my creativity and relax after a long day.

    • Hiking is a great way for me to stay active and explore nature.

  • Answered by AI

Back Office Executive Interview Questions Asked at Other Companies

asked in Tourency
Q1. Which tools or software do you use to streamline processes and ta ... read more
asked in Tourency
Q2. How do you prioritize and manage multiple tasks in a fast paced e ... read more
Q3. How would you react when the customer shows his anger on call?
Q4. What is balance sheet? What is mutual fund? About yourself? Famil ... read more
asked in Foodcosta
Q5. 1. if you get 10 lakh rs so ho hoe will it spend you that they gi ... read more

Back Office Executive Interview Questions & Answers

user image Faisal Qureshi

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you join this company
  • Q3. What is bpo wabd
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business operations.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • Common BPO services include customer support, technical support, data entry, and back office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic

I applied via Walk-in and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self say it in English
Round 3 - Aptitude Test 

They'll give you 50 question like fill in the blank then they inform you that you are pass or reject

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude was very toughest part so be prepared

Capita interview questions for designations

 Back Office Computer Operator

 (1)

 Executive

 (2)

 Senior Executive

 (4)

 Relationship Executive

 (2)

 Operations Executive

 (1)

 Sales Executive

 (1)

 Customer Service Executive

 (11)

 Customer Care Executive

 (1)

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About the profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go with this company as interview procedure is horrible.
As experience person doesn't get offers on priority.

Interview questions from similar companies

I applied via Walk-in and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe about yourself?
  • Q2. Tell me something about ghaziabad??
  • Q3. What is your most memorable day?
  • Q4. What do you know about OYO Rooms??
  • Q5. What do you know about tech mahindra, and why you want to join it?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is (1). always be confident on your answer.
(2). Make a good eye contact with Interviewer with polite communication using knowledgeable words.
(3). Siting posture should be good. Don't put your hands on the desk/table, don't show mobile/phone keep it on your pocket.
(4). When you waiting for your upcoming interview round, listen 👂what others talking about their interview rounds/questions. You can also ask them.
(5) Interviewer will warn you about night shift or 24/7 shift and other bad shift, your answer should be "I will Okay".
....Last advice, go with a great confidence and come with a positive mind if you are unable to crack it, there are millions of jobs.

I applied via Walk-in and was interviewed in Apr 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Brief explanation about myself
  • Ans. 

    I am a dedicated and detail-oriented professional with a strong background in back office operations.

    • I have experience in handling administrative tasks such as data entry, filing, and document management.

    • I am proficient in using Microsoft Office Suite and have strong organizational skills.

    • I have excellent communication skills and can work well both independently and in a team environment.

  • Answered by AI
  • Q2. Experience and education related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for immediate joining i would advise you don’t go for interview in this company because I applied before 2 months and got selected and offered but still haven’t got date of joining.
Worst experience ever specially for freshers.

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Strength and Weakness
  • Q2. Why should we hire you
  • Q3. About previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident of yourself and speak.

I applied via Campus Placement and was interviewed in Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's your schedule time daily

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about a time you made a mistake

Interview Questionnaire 

1 Question

  • Q1. Aptitudes sample questions
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Capita Interview FAQs

How many rounds are there in Capita Back Office Executive interview?
Capita interview process usually has 1-2 rounds. The most common rounds in the Capita interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Capita Back Office Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Back Office, Customer Service, Backend, non voice and bpo.
What are the top questions asked in Capita Back Office Executive interview?

Some of the top questions asked at the Capita Back Office Executive interview -

  1. What is bpo w...read more
  2. What is the customer satisfacti...read more

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Capita Back Office Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more
Capita Back Office Executive Salary
based on 59 salaries
₹1.9 L/yr - ₹3.2 L/yr
15% more than the average Back Office Executive Salary in India
View more details

Capita Back Office Executive Reviews and Ratings

based on 19 reviews

4.4/5

Rating in categories

4.5

Skill development

4.4

Work-life balance

4.2

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4.3

Job security

4.5

Company culture

3.8

Promotions

4.5

Work satisfaction

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