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Tourency Back Office Executive Interview Questions, Process, and Tips

Updated 14 Dec 2024

Top Tourency Back Office Executive Interview Questions and Answers

View all 6 questions

Tourency Back Office Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Facebook and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join a travel company?
  • Ans. 

    I have a passion for travel and want to help others experience the joy of exploring new places.

    • I have always been fascinated by different cultures and love learning about new destinations.

    • I enjoy planning trips and organizing travel itineraries for myself and others.

    • I believe working in a travel company will allow me to combine my passion for travel with my professional skills.

    • I want to be a part of creating memorable ...

  • Answered by AI
  • Q2. What strategies do you use to calm down an angry customer over the phone?
  • Ans. 

    I use active listening, empathy, and problem-solving to calm down an angry customer over the phone.

    • Listen actively to the customer's concerns without interrupting.

    • Show empathy by acknowledging their frustration and apologizing for any inconvenience.

    • Offer solutions or alternatives to address their issue and ensure a positive resolution.

    • Remain calm and professional throughout the conversation to de-escalate the situation...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why did you leave your previous job?
  • Ans. 

    Seeking new challenges and growth opportunities in a more dynamic work environment.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking a more dynamic work environment

    • Relocation

    • Company downsizing or restructuring

  • Answered by AI
  • Q2. What was your last-in-hand salary?
  • Ans. 

    My last in-hand salary was $50,000 per year.

    • Provide the exact amount of your last in-hand salary

    • Include any additional benefits or bonuses received

    • Mention if there were any salary increments during your tenure

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you left your previous company?
  • Q2. Do you know anything about tourism industry?
  • Ans. 

    Yes, I am familiar with the tourism industry and its various components.

    • I have knowledge about popular tourist destinations and attractions.

    • I understand the importance of customer service in the tourism sector.

    • I am aware of the impact of events and trends on the tourism industry.

    • I have basic knowledge of travel booking systems and procedures.

  • Answered by AI

Back Office Executive Interview Questions Asked at Other Companies

asked in Tourency
Q1. Which tools or software do you use to streamline processes and ta ... read more
asked in Tourency
Q2. How do you prioritize and manage multiple tasks in a fast paced e ... read more
Q3. How would you react when the customer shows his anger on call?
Q4. What is balance sheet? What is mutual fund? About yourself? Famil ... read more
asked in Foodcosta
Q5. 1. if you get 10 lakh rs so ho hoe will it spend you that they gi ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Facebook and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(8 Questions)

  • Q1. What's your idea about tourism industry?
  • Ans. 

    The tourism industry plays a crucial role in boosting economies, promoting cultural exchange, and creating job opportunities.

    • Tourism industry contributes significantly to the economy by generating revenue through travel and hospitality services.

    • It promotes cultural exchange by allowing people to experience different traditions, cuisines, and lifestyles.

    • The industry creates job opportunities in various sectors such as h...

  • Answered by AI
  • Q2. Why Tourency as your work place?
  • Q3. Why you left your previous company?
  • Q4. How do you prioritize and manage multiple tasks in a fast paced environment?
  • Ans. 

    I prioritize tasks based on deadlines and importance, utilizing to-do lists and time management techniques.

    • Create a to-do list with deadlines for each task

    • Identify urgent tasks and prioritize them first

    • Break down larger tasks into smaller, manageable steps

    • Use time management techniques such as the Pomodoro technique to stay focused

    • Communicate with team members to delegate tasks if needed

  • Answered by AI
  • Q5. Can you describe a time when you had to resolve a challenging issue or problem in your previous role?
  • Q6. Which tools or software do you use to streamline processes and tasks?
  • Ans. 

    I use tools such as Microsoft Excel, Google Sheets, and Trello to streamline processes and tasks.

    • Microsoft Excel for data analysis and organization

    • Google Sheets for collaborative work and real-time updates

    • Trello for task management and tracking progress

  • Answered by AI
  • Q7. How do you stay updated on industry trends and regulations relevant to your role?
  • Q8. Why should we hire you?
Round 2 - Technical 

(3 Questions)

  • Q1. Do you know basic internet surfing on desktop?
  • Ans. 

    Yes, I am familiar with basic internet surfing on desktop.

    • I am proficient in using search engines like Google to find information.

    • I can navigate websites, click on links, and fill out online forms.

    • I know how to bookmark websites and clear browsing history.

    • I am comfortable using email and social media platforms.

    • I understand basic internet safety practices like avoiding suspicious links and protecting personal informatio

  • Answered by AI
  • Q2. Are you proficient using MS office?
  • Q3. Have you work worked with any specific software relevant to your job role in the travel industry?

Interview Preparation Tips

Topics to prepare for Tourency Back Office Executive interview:
  • Travel industry
  • MS Office
  • Internet Surfing
  • Tour Packages
Interview preparation tips for other job seekers - Learn more about travel industry, basic MS office and internet surfing knowing is must.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire you?

Tourency interview questions for designations

 Operations Executive

 (1)

Interview questions from similar companies

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. No question asked

Interview Preparation Tips

Interview preparation tips for other job seekers - He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly This interview was a technical one but was majorly a stress test.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Not that tough but you need to have knowledge of current affairs what is happening around in india and in world

Round 3 - Interview 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why we should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident first think then speak . The interviewer was very humble and kind no pressure easy to crack .
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Introduction of the candidate
Round 3 - One-on-one 

(1 Question)

  • Q1. There were no 3rd round

I applied via Walk-in and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Asking different between government job and private job.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am an experienced Operations Executive with a strong background in managing operations and driving efficiency.

    • Over 10 years of experience in operations management

    • Proven track record of improving operational processes and reducing costs

    • Expertise in strategic planning, resource allocation, and team leadership

    • Implemented lean methodologies resulting in a 20% increase in productivity

    • Managed a team of 50+ employees and su

  • Answered by AI
  • Q2. How was the day and how are you
  • Ans. 

    The day was productive and I am feeling motivated.

    • The day started with a team meeting where we discussed our goals for the week.

    • I successfully resolved a customer complaint and received positive feedback.

    • I collaborated with different departments to streamline our operations and improve efficiency.

    • I attended a training session on new software that will enhance our productivity.

    • I had a productive discussion with my team ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal
Be real
Make your balance of confidence
Don't so much serious.
Add some creative story
Communication skills
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. ABOUT THE EXPERIENCE RELATED TO OPERATION AND WHY WANT TO JOIN TRAVEL AND TOURISM COMPANY
  • Ans. RELATED EXPERIENCE OF 5 YEARS IN OPERATION BUT ITS ON GROUND ON AIRPORT GROUND CREW , AND JOIN TRAVEL INDUSTRY BECAUSE OF WORK LIFE BALANCE AND SECONDLY USE MORE KNOWLEDGE IN BACKEND OPERATION IN TRAVELS TOURISM INDUSTRY.
  • Answered by supremetokyo
Round 3 - One-on-one 

(2 Questions)

  • Q1. ASKING SAME ABOUT THE EXPERIENCE AND ANY WOW MOMENT IN AIRPORT AND MAKING THE ITINERARY OF 7 DAYS FOR A PERSON
  • Q2. I GIVE ALL TE ANSWER AND ITS TOTALLY NEW FOR MAKING FOR MAKING 7 DAY ITINERARY BUT I DID AND I MAIL ALSO

Tourency Interview FAQs

How many rounds are there in Tourency Back Office Executive interview?
Tourency interview process usually has 1-2 rounds. The most common rounds in the Tourency interview process are One-on-one Round, Technical and HR.
What are the top questions asked in Tourency Back Office Executive interview?

Some of the top questions asked at the Tourency Back Office Executive interview -

  1. Which tools or software do you use to streamline processes and tas...read more
  2. How do you prioritize and manage multiple tasks in a fast paced environme...read more
  3. Do you know basic internet surfing on deskt...read more

Tell us how to improve this page.

Tourency Back Office Executive Interview Process

based on 4 interviews

1 Interview rounds

  • One-on-one Round
View more

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Tourency Back Office Executive Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 4 Reviews and Ratings
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₹0 L/yr - ₹0 L/yr

Back Office Executive
3 salaries
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₹0 L/yr - ₹0 L/yr

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