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Ekart Logistics Back Office Executive Interview Questions and Answers
Ekart Logistics Back Office Executive Interview Experiences
2 interviews found
Anonymous
Interview Questionnaire
3 Questions
- Q1. What is e-commerce?
- Ans.
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, Flipkart, and Alibaba.
It offers convenience, easy accessibility, and often lower prices for consumers.
Security concerns and lack of personal touch are some of the ch
- Q2. How would you react when the customer shows his anger on call?
- Ans.
I would remain calm and empathetic, listen to their concerns, apologize for any inconvenience caused, and offer a solution.
Remain calm and composed
Listen attentively to their concerns
Apologize for any inconvenience caused
Offer a solution to resolve the issue
Show empathy towards the customer's situation
Avoid arguing or getting defensive
Maintain a professional tone throughout the call
- Q3. When the orders are not delivered on time how would you react?
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. My self
- Q2. Have you ever work with any other companies
- Q3. Tell me something about flipkart
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About yourself ( in general ) and work experience with elaboration, about process, problems while performing task how did I overcome to those problems.
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Excel general formulas like Vlookup,Hlookup, concatenate,Pivot
- Q3. Question related to your previous job experiences and why left your last company
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Share details of your previous job.
(1 Question)
- Q1. More about previous experiences.
(1 Question)
- Q1. More about previous work experiences, all techinical
Interview Preparation Tips
- hard skills
- job related skills
- Excel
- Presentation Skills
Research about the company , its culture , products and practices. Be prepared before you have the first discussion with any manager or even if its with HR.
Keep it real and honest. Speak all you are capable of and if you don't know something admit it, as good as it is. Recruiters like people who are honest.
Always stay positive throughout even if its not happening in your favor
Ask questions about role and the company culture.
Never get into Salary or position unless people are interested in you.
Always good to say as "Company standards while negotiating salary than specifying a number unless you are insisted for a specific number "
if you have more questions feel free to reach out @*****
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
Rural Dev and women EDucation
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction & previous job roles/responsibilities
- Q2. Excel knowledge test and final round
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Work Experience
- Q2. Why do you want to join us?
(2 Questions)
- Q1. Customer handling
- Q2. Introduction about yourself
Selected
I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your work experience or roles and responsibilities?
- Q2. Why do you want to join unacademy?
(1 Question)
- Q1. Salary negotiation
Selected
I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about you past experience.
- Q2. What do you know about Vedantu
(1 Question)
- Q1. About Reimbursement process
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Ekart Logistics Back Office Executive Interview Process
based on 2 interviews
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Ekart Logistics Back Office Executive Reviews and Ratings
based on 18 reviews
Rating in categories
|
Team Lead
1.3k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Senior Executive
806
salaries
| ₹1.9 L/yr - ₹8.5 L/yr |
|
Data Entry Operator
799
salaries
| ₹1 L/yr - ₹3.7 L/yr |
|
Executive
663
salaries
| ₹1.4 L/yr - ₹6.5 L/yr |
|
Operations Executive
642
salaries
| ₹1.3 L/yr - ₹6 L/yr |
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