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Ekart Logistics Back Office Executive Interview Questions and Answers

Updated 2 Apr 2021

Ekart Logistics Back Office Executive Interview Experiences

2 interviews found

Interview Questionnaire 

3 Questions

  • Q1. What is e-commerce?
  • Ans. 

    E-commerce refers to buying and selling of goods and services online.

    • E-commerce involves online transactions through websites or mobile apps.

    • It eliminates the need for physical stores and allows businesses to reach a wider audience.

    • Examples include Amazon, Flipkart, and Alibaba.

    • It offers convenience, easy accessibility, and often lower prices for consumers.

    • Security concerns and lack of personal touch are some of the ch

  • Answered by AI
  • Q2. How would you react when the customer shows his anger on call?
  • Ans. 

    I would remain calm and empathetic, listen to their concerns, apologize for any inconvenience caused, and offer a solution.

    • Remain calm and composed

    • Listen attentively to their concerns

    • Apologize for any inconvenience caused

    • Offer a solution to resolve the issue

    • Show empathy towards the customer's situation

    • Avoid arguing or getting defensive

    • Maintain a professional tone throughout the call

  • Answered by AI
  • Q3. When the orders are not delivered on time how would you react?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing but be confident with your idea what you are going to share

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. My self
  • Q2. Have you ever work with any other companies
  • Q3. Tell me something about flipkart

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good

Back Office Executive Interview Questions Asked at Other Companies

asked in Tourency
Q1. Which tools or software do you use to streamline processes and ta ... read more
asked in Tourency
Q2. How do you prioritize and manage multiple tasks in a fast paced e ... read more
Q3. How would you react when the customer shows his anger on call?
Q4. What is balance sheet? What is mutual fund? About yourself? Famil ... read more
asked in Foodcosta
Q5. 1. if you get 10 lakh rs so ho hoe will it spend you that they gi ... read more

Interview questions from similar companies

I applied via Approached by Company

Interview Preparation Tips

General Tips: Interviewver too much concentrated on my innovative skill and productivity on job
Working style ,Decision Taking ,
Co Ordination with Team Mates.
My best Knowledge helped me too over come all formalities which required by Interviewver
Skills: Ability To Work In A Team, Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Employees great featured in this company
  • Q2. Over all process is good

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a Good company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Feel free produces your work experience
Round 3 - HR 

(1 Question)

  • Q1. Say something what about you
Round 1 - HR 

(1 Question)

  • Q1. HR's were great to understand my skills
Round 2 - Group Discussion 

HR was helpful to discuss about the difficulties

Round 3 - Technical 

(1 Question)

  • Q1. It's upto the company
Round 4 - One-on-one 

(1 Question)

  • Q1. Everyone was clear and understanding
Round 5 - Case Study 

Understood the outcome from each individual

Round 6 - Aptitude Test 

HR's were doing the job very well

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a great opportunity to join the firm.

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to unload 12 FTL vehicle with 6 manpower in your shift?
  • Ans. 

    To unload 12 FTL vehicle with 6 manpower, divide the work into teams and assign specific tasks to each team.

    • Divide the manpower into two teams of three each

    • Assign one team to unload the first six vehicles while the other team unloads the remaining six

    • Each team can further divide the work by assigning specific tasks such as unloading boxes or pallets

    • Use equipment such as forklifts or pallet jacks to speed up the unloadi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Awesome

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Asking about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Create self introduction minimum 5 min

Improve your communication

I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Operation regarding
  • Q2. Management regarding
  • Q3. Business improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - Nic

Executive Interview Questions & Answers

Delhivery user image Bhabhuta singh

posted on 19 Mar 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. First are how industrial work what is your fild and what is your designation
  • Q2. When fit the person in interview then bring the personal details
  • Q3. And finally done the deal
  • Q4. And finally send the joining letter
  • Q5. And finally the joining time

Interview Preparation Tips

Interview preparation tips for other job seekers - All is dependent on person knowlege he is capable the in this fild and designation

Ekart Logistics Interview FAQs

What are the top questions asked in Ekart Logistics Back Office Executive interview?

Some of the top questions asked at the Ekart Logistics Back Office Executive interview -

  1. How would you react when the customer shows his anger on cal...read more
  2. What is e-commerc...read more

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Ekart Logistics Back Office Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Ekart Logistics Back Office Executive Salary
based on 25 salaries
₹1.5 L/yr - ₹3 L/yr
19% less than the average Back Office Executive Salary in India
View more details

Ekart Logistics Back Office Executive Reviews and Ratings

based on 18 reviews

4.7/5

Rating in categories

4.7

Skill development

4.5

Work-life balance

4.5

Salary

4.4

Job security

4.6

Company culture

4.4

Promotions

4.5

Work satisfaction

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