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Vertex Customer Solutions

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3.6

based on 716 Reviews

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Vertex Customer Solutions "Work Life Balance" Reviews

based on 18 reviews
Updated 25 Dec, 2023

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Company culture

3.4

Work-life balance

3.3

Job security

3.3

Work satisfaction

3.2

Salary

3.1

Promotions

Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

18 reviews found for "work life balance"

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Top Vertex Customer Solutions Interview Questions

asked in MIS Executive interview
Q1. How will you manage irritate customer
View answer (1)
asked in Customer Support Executive interview
Q2. What is the role of customer support executive
View answer (1)
asked in Customer Care Associate interview
Q3. Which network you are using
View answer (1)
asked in Customer Success Associate interview
Q4. How to deal with angry customer?
View answers (4)
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Engineering - Software & QA
2w (edited)
unsurpassedalbert
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·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Is Vertex Customer Solutions a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 18 employee reviews, it's clear that most employees have an average experience working at Vertex Customer Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Vertex Customer Solutions pay their employees well?
According to AmbitionBox reviews, Vertex Customer Solutions employees rate their salary and benefits at 3.2 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions, click here.
How is the work culture at Vertex Customer Solutions?
Work culture at Vertex Customer Solutions is rated 3.4 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Customer Solutions, click here.
How is the job security at Vertex Customer Solutions?
Based on 18 reviews on AmbitionBox, Vertex Customer Solutions employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vertex Customer Solutions, click here.

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Vertex Customer Solutions Reviews by Locations

Vertex Customer Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company ...for you. 43% of employees reported the working days at Vertex Customer Solutions as Monday to Saturday. 63% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

Gender Based Ratings at Vertex Customer Solutions

based on 643 reviews
3.4
Rated by 203 Women

Rated 3.5 for Job security and 3.4 for Company culture

women
3.7
Rated by 440 Men

Rated 3.6 for Skill development and 3.5 for Work-life balance

men

Working Days at Vertex Customer Solutions

based on 716 reviews
Monday to Saturday
43%
Rotational Shift
36%
Monday to Friday
11%
Other
6%
Alternate Saturday off
4%

Work Timings at Vertex Customer Solutions

based on 716 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
63%
9%
4%
24% employees reported other strict timings

Shift Timings at Vertex Customer Solutions

based on 716 reviews
Day shift
Night shift
91%
9%

Business Travel at Vertex Customer Solutions

based on 716 reviews
No travel
56%
Within city
36%
Within country
5%
International travel
3%
Vertex Customer Solutions Salaries in India
Business Associate
110 salaries
unlock blur

₹0.8 L/yr - ₹3 L/yr

Customer Care Executive
79 salaries
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₹0.8 L/yr - ₹2.8 L/yr

Customer Service Executive
59 salaries
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₹1.1 L/yr - ₹3.5 L/yr

Customer Service Associate
47 salaries
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₹0.9 L/yr - ₹3 L/yr

Team Lead
42 salaries
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₹1.5 L/yr - ₹3.8 L/yr

Explore more salaries
Employee Benefits at Vertex Customer Solutions
cab
Office cab/shuttle
35 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
23 total responses
+5 more benefits
Compare Vertex Customer Solutions with

Wipro

3.7
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TCS

3.7
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3.7
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