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Vertex Customer Solutions

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3.5

based on 714 Reviews

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Vertex Customer Solutions Pune Reviews

based on 26 reviews
Updated 11 Mar, 2023

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.3

Company culture

4.3

Work Satisfaction

4.2

Job Security

3.7

Skill development

3.7

Work-Life balance

3.6

Promotions/Appraisal

3.4

Salary & Benefits

26 reviews found

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Top Vertex Customer Solutions Interview Questions

asked in MIS Executive interview
Q1. How will you manage irritate customer
View answer (1)
asked in Customer Support Executive interview
Q2. What is the role of customer support executive
View answer (1)
asked in Customer Care Associate interview
Q3. Which network you are using
View answer (1)
asked in Customer Success Associate interview
Q4. How to deal with angry customer?
View answers (4)

Know more about Vertex Customer Solutions Pune

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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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Vertex Customer Solutions Reviews by Locations

Vertex Customer Solutions Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company ...for you. 68% of employees reported the working days at Vertex Customer Solutions as Monday to Saturday. 65% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

Gender Based Ratings at Vertex Customer Solutions Pune

based on 22 reviews
4.4
Rated by 6 Women

Rated 4.9 for Company Culture and 4.9 for Job Security

women
3.8
Rated by 16 Men

Rated 4.0 for Job Security and 3.8 for Skill Development

men

Working Days at Vertex Customer Solutions Pune

based on 26 reviews
Monday to Saturday
68%
Rotational Shift
16%
Monday to Friday
11%
Alternate Saturday off
5%

Work Timings at Vertex Customer Solutions Pune

based on 26 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
65%
12%
12%
11% employees reported other strict timings

Shift Timings at Vertex Customer Solutions Pune

based on 26 reviews
Day shift
100%

Business Travel at Vertex Customer Solutions Pune

based on 26 reviews
No travel
64%
Within city
36%
Vertex Customer Solutions Salaries in Pune
Business Associate
5 salaries
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₹1.5 L/yr - ₹2 L/yr

Back Office Executive
5 salaries
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₹1.1 L/yr - ₹2 L/yr

Customer Service Executive
4 salaries
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₹1.1 L/yr - ₹3 L/yr

Customer Service Associate
3 salaries
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₹1.2 L/yr - ₹2.5 L/yr

Process Trainer
3 salaries
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₹2.1 L/yr - ₹2.4 L/yr

Explore more salaries
Employee Benefits at Vertex Customer Solutions Pune
healthInsurance
Health insurance
1 total response
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
View All
Compare Vertex Customer Solutions with

Wipro

3.7
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TCS

3.7
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Infosys

3.7
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HCLTech

3.6
Compare

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