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Vertex Customer Solutions

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based on 723 Reviews

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Reviews
723
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1.4k
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13
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Vertex Customer Solutions Gurgaon / Gurugram Reviews

Updated 10 Mar, 2025

Overall Rating

3.6/5

based on 11 reviews

Rating distribution

5

5 (45.5%)

4

1 (9.1%)

3

2 (18.2%)

2

2 (18.2%)

1

1 (9.1%)

Category Ratings

3.8

Work-life balance

3.5

Company culture

3.4

Salary

3.4

Skill development

3.4

Promotions

3.3

Work satisfaction

2.0

Job security

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

43% employees reported

Flexible timing

63% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

1.4

Rated by Women

3 reviews

4.5

Rated by Men

8 reviews

Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satis ... Read more

Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2025

Likes

Good company but there is no job security

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No job security

Job security - Bad

Work Details

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jul 2023

Likes

Pathetic experience

Dislikes

Pathetic experience and worst experience

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Success Associate in Gurgaon / Gurugram

Full Time

·

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2025

Likes

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Top Vertex Customer Solutions Interview Questions

asked in MIS Executive interview

Q1. How will you manage irritate customer

View answer (1)

asked in Customer Support Executive interview

Q2. What is the role of customer support executive

View answer (1)

asked in Customer Care Associate interview

Q3. Which network you are using

View answer (1)

asked in Customer Success Associate interview

Q4. How to deal with angry customer?

View answers (4)

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 08 Oct 2022

Likes

Nothing is there that i could like

Dislikes

Everything is poor starting from hr deptt to higher management

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Agent in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2024

Likes

Best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Aug 2024

Likes

Shift

Work-life balance - Good

Dislikes

Rest everything except shift n location

Skill development - Poor
Job security - Bad
Promotions - Poor

Know more about Vertex Customer Solutions Gurgaon / Gurugram

Customer Service Professional in Gurgaon / Gurugram

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2022

Likes

AWSUM JOB GUARANTEED

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

AWSUM JOB GURANTEED

Work Details

AWSUM

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Vertex Customer Solutions.

Senior Business Associate in Gurgaon / Gurugram

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2018

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Great experience

Work Details

Great anvirement

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Sr. Analyst Network operations in Gurgaon / Gurugram

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 05 Mar 2019

Likes

Na

Dislikes

Na

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Its ok

Work timings: Flexible Timings

Work related travel: This is a desk job.

Business Associate in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2018

Likes

Grt company to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Business Associate in Gurgaon / Gurugram

Mortgage Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Aug 2018

Likes

Salary structure

Salary - Good
Company culture - Good

Dislikes

Less training session

Skill development - Poor
Job security - Poor

Work Details

Back office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Vertex Customer Solutions?

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More about working at Vertex Customer Solutions

HQ - Panchkula, India
IT Services & Consulting
5k-10k Employees (India)
Recruitment

Tell us how to improve this page.

Vertex Customer Solutions Reviews by Locations

Vertex Customer Solutions Chennai Reviews
Vertex Customer Solutions Noida Reviews
Vertex Customer Solutions Navi Mumbai Reviews
Vertex Customer Solutions Hyderabad / Secunderabad Reviews
Vertex Customer Solutions Jaipur Reviews
Vertex Customer Solutions Bangalore / Bengaluru Reviews
Vertex Customer Solutions Pune Reviews
Vertex Customer Solutions Bhopal Reviews
Vertex Customer Solutions Kochi Reviews
Show more
Vertex Customer Solutions Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company ...for you. 43% of employees reported the working days at Vertex Customer Solutions as Monday to Friday. 63% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

Home >
Reviews >
Vertex Customer Solutions Reviews >
Vertex Customer Solutions Gurgaon / Gurugram Reviews

Vertex Customer Solutions Salaries in Gurgaon / Gurugram

Customer Service Advisor 2 salaries	₹2.4 L/yr - ₹3.1 L/yr
Customer Care Executive 2 salaries	₹2 L/yr - ₹2.2 L/yr
Business Operations Associate 2 salaries	₹2.7 L/yr - ₹3.5 L/yr
Customer Service Executive 2 salaries	₹2.1 L/yr - ₹2.6 L/yr
Customer Support Associate 2 salaries	₹2.2 L/yr - ₹2.4 L/yr

Explore more salaries

Employee Benefits at Vertex Customer Solutions Gurgaon / Gurugram

Office cab/shuttle

1 total response

Child care facility

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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