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Vertex Customer Solutions

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3.6

based on 717 Reviews

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Gurgaon / Gurugram
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Vertex Customer Solutions Salaries in Gurgaon / Gurugram

based on 14 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Customer Service Advisor

1 - 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Customer Care Executive

1 - 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2 L/yr - ₹2.2 L/yr

Customer Service Executive

0 - 1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.6 L/yr

Customer Support Associate

0 - 1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.4 L/yr

Starting your career? Discover Vertex Customer Solutions fresher salaries in India

Customer Sales Executive

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Manager Quality Assurance

12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Business Operations Associate

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Customer Success Associate

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Wfm Real Time Analyst

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Dialer Executive

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.4 L/yr

Last Updated: 21 Dec, 2024

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Vertex Customer Solutions

3.5

Rated by 10 employees for salary & benefits

BPO Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Aug 2023
1.0
 for  Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

read more

Dislikes

even employ care donot respond to employe

  • Salary - Bad
    • +6 more

Customer Service Executive in Viman Nagar

Full Time

 · 

Vodafone cse Department

4.0
  •  posted on 27 Nov 2022
3.0
 for  Salary and Benefits

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

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  • Skill development - Good

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

  • Promotions - Poor

Team Leader (Nontechnical) in Chennai

Customer Service Department

4.0
  •  posted on 21 Apr 2021
3.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Skill development - Good
    • +4 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

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Quality Analyst in Banjarahills Hyderabad

Quality Assurance Department

4.0
  •  posted on 09 Apr 2021
3.0
 for  Salary and Benefits

Likes

...gement they will help the coworkers I learned so I worked for 5 year's if i get again also I'm ready but salary was less then also I love to work if the same atmosphere

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  • Skill development - Good
    • +4 more

Dislikes

Salary was very very poor I mean very less

Business Associate

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Apr 2019
3.0
 for  Salary and Benefits

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

read more
  • Skill development - Excellent
    • +1 more
see more salary related reviews

Vertex Customer Solutions interview questions by designations

Customer Care Executive (2)Team Lead Operations (1)Customer Success Associate (1)Voice Process Customer Care Executive (1)
View all 11 interview experiences

Know more about Vertex Customer Solutions Gurgaon / Gurugram

More about working at Vertex Customer Solutions

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay per year?
The average Vertex Customer Solutions salary ranges from approximately ₹0.5 Lakh to ₹1.2 Lakh per year for a Tellecaller Executive and ₹6.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 14 Vertex Customer Solutions salaries received from various employees of Vertex Customer Solutions. Vertex Customer Solutions employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Vertex Customer Solutions?
The highest-paying job at Vertex Customer Solutions is a Operations Manager with a salary of ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹25 lakhs per year.
What is the minimum salary in Vertex Customer Solutions?
Minimum salary at Vertex Customer Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.1 Lakhs per year, and for Business Associate the minimum salary is ₹0.8 Lakh to ₹3 Lakhs per year and so on.
What is the salary package for freshers in Vertex Customer Solutions?
The average salary at Vertex Customer Solutions for freshers varies from ₹0.2 Lakh to ₹2.1 Lakhs per year for Tele Caller and ₹1.4 Lakh to ₹3 Lakhs per year for Customer Service Executive.
What is the notice period at Vertex Customer Solutions in Gurgaon / Gurugram?
According to AmbitionBox, 59% of the Vertex Customer Solutions employees in Gurgaon / Gurugram reported a notice period of 15 days or less, 23% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 17 responses on AmbitionBox in last 2 years.

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Vertex Customer Solutions Gurgaon / Gurugram Salaries by Department

Average annual salary in Vertex Customer Solutions , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 14 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.

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