Vertex Customer Solutions Customer Service Executive Reviews
based on 29 reviews
Updated 26 Jun, 2023
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.0
Work-Life balance
2.8
Job Security
2.7
Salary & Benefits
2.6
Work Satisfaction
2.6
Company culture
2.4
Promotions/Appraisal
Vertex Customer Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 29 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Customer Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 29 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vertex Customer Solutions Customer Service Executive Reviews
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29 reviews found
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Popular
Customer Service Executive in
Viman Nagar
Full Time
·
Vodafone cse Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Nov 2022
Likes
A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back....Read More
Dislikes
Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2022
Likes
Nothing is there that i could like
Dislikes
Everything is poor starting from hr deptt to higher management
Work related travel: This job involves
Travel Within City.
Employee Benefits
Hu
Customer Service Executive in
Chennai
Customer executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2019
Likes
The traning was excellent!... the team in which i had the work experince was too good. They where very supportive and friendly in every move including my team leader.But the work pressure was there based on bussiness needs and it will be quite difficult to handle for the future candiates.But when the candiates have good skills with english and approch with politeness they will get through easly..
Dislikes
Humble request is to have caffertia active while working on sundays .. workers suffers a lot for having breakfast and lunch on sundays.. Also requesting you to provide hikes based on the designation of the staffs and also requsting for cab arrangements for candidates/staff who and all coming from long distance.
Work Details
Was good but some times hectic.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
HFL Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Jun 2021
Likes
The things I like about vertex is I learn the home loan knowledge.
Interview rounds are very easy
Dislikes
All over my experience with vertex is zero HR staff is not helpful
In dep all are arrogant and rude people's.enviroment also not good
Not transport facility not having canteen facility
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Chennai
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2020
Likes
Nothing to say .. quite good
Dislikes
Nothing say quit good
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Lending Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 May 2018
Likes
Don't work here. Company was good.
Dislikes
Work culture was terrible
Work Details
Boring
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Vertex Customer Solutions.
Work related travel: This job involves
Travel Within City.
Employee Benefits
Getting new knowledge in growth in new level
Customer Service Executive in
Chennai
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Feb 2019
Overall Rating
Customer Service Executive in
Thane
No Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2019
Likes
No like
Dislikes
1.Due to mently harassment of TL
2.TL not supporter
3.all TL not supported
4.maneger not supported
5 salary issue.
6.mangment not properly
Work Details
No ideas
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Chennai
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Nothing
Dislikes
No team management
Work Details
Very worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2019
Likes
This company environment is nice. Co-workers are very helpful. I have learn lots of things And importance of time.
Dislikes
Incentive structure not proper.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2018
Likes
Nothing.this company is not at all employee friendly. They sac people without any fault instead of following company rules and maintaining good performance. They will not treat you as a living person and as per there choice they asked you to do ot but will not pay properly.
Dislikes
Already mentioned.. there work culture is very bad.and they can sac you anytime without any fault.
Work Details
Hectic and boring
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive
Tele coletion Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Mar 2019
Likes
Good company
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Its good, salary was less,
Dislikes
Job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jan 2019
Likes
Good
Dislikes
Politics
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Chennai
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Oct 2018
Likes
Good company with best salary good environment
Dislikes
Process wise little bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
India
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2020
Likes
Good work environment and culture. Teammates are supportive. Company policies are good.
Salary hike is based on people performance.
Work Details
One year.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ghansali
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2021
Likes
I have improved my communication good skill and helping for team leader.good atmosphere.
People also ask about Vertex Customer Solutions's Customer Service Executives
How is Vertex Customer Solutions to work for?
Vertex Customer Solutions is rated 3.4 out of 5, based on 29 reviews by employees on AmbitionBox.
Vertex Customer Solutions is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Vertex Customer Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Customer Solutions?
According to AmbitionBox ratings, Vertex Customer Solutions employees rate its salary and benefits as 2.7 out of 5. You can know more about Vertex Customer Solutions Salaries at AmbitionBox
How is the work culture at Vertex Customer Solutions?
Work culture is rated 2.6 at Vertex Customer Solutions by 29 employees. While job security is rated 2.8 and work-life balance is rated 3.0 at Vertex Customer Solutions. Read detailed reviews by employees of Vertex Customer Solutions on AmbitionBox.
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