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What employees say about Vertex Customer Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
50% employees reported
Flexible timing
83% employees reported
No travel
60% employees reported
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Gender based rating
Rated by Women
4 reviews
Rated by Men
5 reviews
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9 reviews found
Senior Associate in Navi Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is pathetic
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Horrible no management no discipline nothing
Senior Associate in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good teamwork, no work pressure, good learning place, but growth policies are bad, no cab facilities incase of rain, bus strike.
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No growth, appraisal is too low, no proper food at canteen, no tissue paper in rest room, no cab facilities incase of emergency like heavy rain, bus strike. Not giving leaves if someone take emergency leave it will changing into week off.
- Salary - Poor
- Job security - Poor
Work Details
The work what I am doing is very much good and easy to handle, no work pressure. I learned a lot and same was giving dowload to others what ever I learned. Good atmosphere.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Ghansoli roopa solitare
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Managment is worst unhelpful arrogant
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Senior Associate
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
worst experience
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Associate in Chennai
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
very good company but didnot any appraisal,and shift allowance very low
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
there is no another level position
Work Details
fms
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
correct date salary credit
Senior Associate in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
teammates are very good, they are very much supportive
Dislikes
there's actually nothing to be liked in vertex or now known as altruist, there's is something called a corporate life or corporate structure which is totally not followed here, huge partiality goes on as well as too much of politics internally, deserving people have less chance becasue of the points that i mentioned, salary is not enough for an individual thers is no appraisal as well, company does not want to keep experienced guys with it doesn't know how to retain just keep on hiring new guys and get its work done...Read More
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
customer care executive
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate
Billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Talk about teammates , work environment
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Salary
- Promotions - Poor
- Work-life balance - Bad
Work Details
Exciting
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing good with out salary
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary to be not satisfird
- Promotions - Poor
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Senior Associate in Chennai
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Less work
Dislikes
Poor ctc very worst environment waste of time
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employee Benefits
Nothing facility
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Similar Designation Reviews
Team Lead in Navi Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, Appraisal,
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Software Engineer (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Comfort
Dislikes
Manger not treated well
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Team Lead in Chennai
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am working last 6 years .but salary hike.
- Skill development - Good
- Job security - Good
Dislikes
Salary issue
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
I got a chance to wear multiple hats .
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead in Pune
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Vertex is the best learning platform for beginners who want start the career in BPO so I suggest to everyone who looking for her first job so definitely try to join Vertex...... formerly Altruist co group....
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Na
Work Details
Na
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wrost support staff
Dislikes
Wrost support staff
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Chennai
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training, job security
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Tamil
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Shimla
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My working experince was very good becouse hr and manager always support me i have lernt a lot think.work enviroment was good. This compony always support me in proffisnal front .salary was in avarage
- Salary - Good
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
I have no answer
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Team Lead in Chennai
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is great about vertex
Dislikes
No increment, no incentives and no leaves
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
It gives growth sometimes if we work hard
Work days: Rotational Shift (Strict Timings)
Team Lead in Navi Mumbai
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work and loads of learning curve, helping teammates, enjoyed a lot!!!
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Exciting work & every day new challenge with helping hands. So dont have to worry just give your best.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in sodala
vodafone inbound Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
the is a good company
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Good
Dislikes
no i like this
- Work-life balance - Poor
Work Details
best
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Other Vertex Customer Solutions Reviews
Wfm Real Time Analyst in Jaipur
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
HR team pathetic worst management no management skills
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Associate Manager in Panchkula
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not for accounts persons
Dislikes
It's not like a company, it's type a firm
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company but there is no job security
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Job security - Bad
Work Details
Work related travel: This is a desk job.
Assistant Manager in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is Good in the organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to be dislike
Work Details
Work days: Monday to Saturday (Strict Timings)
Business Associate in Navi Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Auditing Making MIS Reports
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Dusting Cleaning Surfing Reading Chatting
Work Details
Work days: Monday to Saturday (Flexible Timings)
CSR Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary not up the industry standard
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Data Scientist in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Small company with good culture
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Limited opportunities to work on latest machine learning technologies
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic experience
Dislikes
Pathetic experience and worst experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there that i could like
Dislikes
Everything is poor starting from hr deptt to higher management
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Associate in Kochi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I luved working over there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Vertex Customer Solutions Senior Associate Reviews by Locations
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AmbitionBox has 9 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company f...or you. 50% of employees reported the working days at Vertex Customer Solutions as Monday to Saturday. 83% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more- Home >
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