Teleperformance "Work Life Balance" Reviews

Likes

At least for my role, the work life balance is good. It depends on your role and team.

Dislikes

Low increment, less promotion chances, low budget signs everywhere and in everything they do.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

WFH Opportunities for career growth like IJPs and training programs.

Dislikes

No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise<mark style="background-color: #fff5e4;">. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT</mark>. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing. Company place is good.

Dislikes

Worst policies. No job security 100% Bad work culture. In work and no respect to anyone Total working hours 9 in that 30+15+15 min break. If we are going to personal break in the middle of working hour's then we extend that time. No time to time breaks. If they give permission then only we need to go for break otherwise NO. IJP based on their interest....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks<mark style="background-color: #fff5e4;">. After this u have to take full time calls(8:30hrs)</mark>. Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just fresher salary is good..

Dislikes

very bad work culture.. there was no job security... This is target base bpo... HR does not give you correct information.. I am worked here... Last month I am left this company bcz they are always fake promises ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing more like

Dislikes

Work life balance says nothing happens in tp life will make coriander leaves. Personally I will tell guys not to join but give shift 12:30-9:30 this time is so bad that you can't do rest of your work. About the holiday, 26 holidays will be shown here, but if you want to take that leave, you have to answer that there is no such thing as National Holiday, and about the promotion, the promotion of boys is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Basically the Team Lead and team members are helpful, whenever you have any doubt just pinged anyone and you will receive the appropriate and required answer.

Dislikes

For appraisal the policy is way too different, if any employee join after June month like(1-7-2024) the that employee will get the appraisal directly next year (1-1-2026), if in between that a employee get promoted to next level after September month the again the same process his or her appraisal stuck and employee need to work in the same loop<mark style="background-color: #fff5e4;">. As per the grade the have notice period, If anyone have the 2 month notice period then that employee need to serve the whole notice period and no buy out option available because HOD is not approving, You also cannot minus your notice period with remaining leaves, Also for 1-2 days leave inform them 1 month prior and still that not getting approved and if a WFH employee is not feeling well then still user need to work, No work life balance</mark>. More than 45 leaves will not be in cashed and more than 45 leaves will not carry forwarded. Also if the user is having the leave and needed the leaves they are not approving. They can terminate you any time without any reason, one of my colleague got terminated without any reason, she is a top performer and the thing is Manager asked to do 4hr overtime and she said she is unable to do that and for that she got terminated, Basically doing over time is totally depends on employee and still she got terminated, we have a lots of similar cases....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Work Details

Work policy: Some are at work from home but mostly from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only work from home

Dislikes

No work life balance, employees forced to do overtime, low annual appraisals, no focus on skill development. No log off timing specially in WFH scenario. No contact or session with HR or higher management for employees grievances.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Total shit management system. If they have a commit that they have to meet they will ask you to stay back and extend your shift hours, despite paying you extra and despite the HRs telling you at the introduction meetings that" NO, dear, nobody is going to ask you to stay back and work an extra minute, we value our employee's work-life balance</mark>." Work-life balance? LOL In cases of emergencies or you taking a sick leave for a day or two, they re going to ask you to turn up to office and show your face, else they tell you that you are going to be marked absent. I mean, SIR, I know I'll be marked abs, and you are going to deduct my salary. Go ahead man. Deduct. Nobody cares. Then, if you do not turn up to show your face they frighten you by saying we'll go forward with CODE OF CONDUCT. And ironically, this COC breach does not happen when they request you to extend your shifts. THIS COC comes under shift extension too my friend. If you are thinking for getting a job at BPO, think twice/thrice before applying to TP....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything depends on the process which you have. Some processes are chill whereas some are too much hectic.

Dislikes

Management doesn't appreciates the hard working person, they just want to harass them.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.