Teleperformance Kolkata Reviews

Likes

Nothing worst company everytime hr will call you .always fake information was share to the customer to get positive feedback. And if you share exact information then you will get negative information and promotion was given but it was off paper promotion.Which means you work 13 hrs a day and the salary will be 18k but you will work as a maneger

Dislikes

Hate this company they do not care about employees the ac is chilled so that you die due to pneumonia

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I worked there for 1.5 years then I served notice period of 1 month..During this periods I have not taken any unplanned leave.. I maintained accuracy..which was above 90%. But the culture was terrible cause you can't take break even sometimes they don't allow you to go washroom.. Behaviour of the seniors were very rude, all seniors were not the same. If you run a survey then you will see most of the employee will give below 3star ratings....Read More

Dislikes

1. Work culture 2. Behaviour of the seniors 3. Break policies 4. System availability 5. Salary increment 6. IJP recommendation

Likes

NA

Dislikes

One of the worst company I have ever seen. Managements are nonsense. So many amature publics are there in management. They don't have any efficiency. Work culture are very bad. They terminate any time the eligible candidates without any prior notice and without any valid reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just fresher salary is good..

Dislikes

very bad work culture.. there was no job security... This is target base bpo... HR does not give you correct information.. I am worked here... Last month I am left this company bcz they are always fake promises ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing more like

Dislikes

Work life balance says nothing happens in tp life will make coriander leaves. Personally I will tell guys not to join but give shift 12:30-9:30 this time is so bad that you can't do rest of your work. About the holiday, 26 holidays will be shown here, but if you want to take that leave, you have to answer that there is no such thing as National Holiday, and about the promotion, the promotion of boys is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The salary and the office location and the international Voice Process.

Dislikes

The Management, the HR is bad. The audit team in Kolkata comes intoxicated everyday or is busy in gossiping with girls and they forget to audit the responses. My responses were not audited , and it was the process fault for my negative response, but no auditing was done and I was immediately fired.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Dislikes