Teleperformance Customer Service Executive Reviews

Likes

The only thing good about working at TP was the on time salary

Dislikes

- No sick leave - Managers in the senior level were clueless and did not know any managerial skills - IJPs were reserved for those who were close with Managers, your performance did not matter

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work

Dislikes

Skill learning, work satisfaction and employee behaviour

Likes

Access to learning modules and training is good.

Dislikes

Work culture is very poor and operations TL and above are non considerate and rude.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The working environment is really great new learning everyday

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is a platform to learn customer handling skills and we can enjoy our work

Dislikes

Not good in promoting competent staff due to office politics.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I particularly enjoyed working in a team environment and learned a lot by collaborating with the team members .

Dislikes

TP management is very poor. Even though I have resigned from the company. It was showing dual employment which is a very poor indication of management of TP.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Learned a lot of things from there. It was great working there.

Dislikes

Food

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1 . Fast paced life. 2. Process learning, exposure and growth 3. Quick growth. 4. On time salary, 1st of every month 5. Time flies at work, dynamic workplace, no monotony, what is constant is change.

Dislikes

1. Fast paced life 2. Faulty management. 3. TP is famous for its hire and fire policy so your job is at stake at any point of time you never know when is the last time you’re showing up at work. 4. Communication is never put through properly, no orientation, no proper communication is cascaded if you’re working in the team, lack ofproper training, no one has a complete information, supervisors ( including managers, assistant managers, TLs, SMEs, Mentors, associates are never on the same page ) 0 Co-ordination. 5. Everyday is a new day, new day, new rules, new pattern, and no communication everytime you’ll find an employe dumbfounded. 6. 0 Job Security, 0 Job Stability, 0 Work Life balance, 0 Prospects of growth in the long run, working hard isn’t enough, sheer luck is needed to survive and level up from the associate level to a supervisor level, HRs have no clue what is happening, FPA team works politically, when required when needed firing people, when needed when required hiring people, no women safety, no respect of women staff or employe. I can go on writing about the downfall about the company / organisation. To sum up everything, TP is what it is famous for Hire and Fire policy, a completely Client centric company, employees may come and go, Client rehna chahie !...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything, there culture,no job security, no benifits, no appraisals,no skills development, no increament, nothing is good