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3.5

based on 1.4k Reviews

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Fusion CX Customer Care Executive Reviews

based on 135 reviews
Updated 11 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.2

Skill development

3.2

Work-Life balance

3.1

Work Satisfaction

3.1

Company culture

3.0

Salary & Benefits

2.9

Job Security

2.8

Promotions/Appraisal

Top Mentions in Fusion CX Customer Care Executive Reviews

135 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

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Q1. 2- What is BPO and it's complete name?
View answers (5)
Q2. Do you have desktop or laptop? Are you familiar with sy ... read more
View answer (1)

Get interview-ready with top interview questions

View all 9 questions
Q3. Are you comfortable to solve customer queries over emai ... read more
View answer (1)
Q4. What are B2B, B2C and C2C as well?
View answers (2)
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Customer Care Executive Jobs at Fusion CX

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People also ask about Fusion CX's Customer Care Executives

How is Fusion CX to work for?
Fusion CX is rated 3.2 out of 5, based on 135 reviews by employees on AmbitionBox. Fusion CX is known for Skill development which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.0 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.1 at Fusion CX by 135 employees. While job security is rated 2.9 and work-life balance is rated 3.2 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
Is work from home available in Fusion CX?
According to AmbitionBox, 6% Fusion CX employees work from home permanently (based on 17 AmbitionBox reviews in last 6 months).

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Work Policy for Fusion CX Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 17 reviews in last 6 months

Work from office

Work from office

89%
Permanent work from home

Permanent work from home

6%
Hybrid

Hybrid

5%

Other hybrid work policies

5%

Gender Based Ratings for Fusion CX Customer Care Executive

based on 123 reviews
3.5
Rated by 63 Women

Rated 3.6 for Work-Life Balance and 3.5 for Company Culture

women
2.7
Rated by 60 Men

Rated 2.8 for Skill Development and 2.7 for Work Satisfaction

men

Working Days for Fusion CX Customer Care Executive

based on 135 reviews
Rotational Shift
62%
Monday to Saturday
27%
Other
6%
Monday to Friday
3%
Alternate Saturday off
2%

Work Timings for Fusion CX Customer Care Executive

based on 135 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
36%
19%
6%
39% employees reported other strict timings

Shift Timings for Fusion CX Customer Care Executive

based on 135 reviews
Day shift
Night shift
84%
16%

Business Travel for Fusion CX Customer Care Executive

based on 135 reviews
No travel
75%
Within city
23%
Within country
2%
Fusion CX Customer Care Executive Salary
based on 367 salaries
₹0.7 L/yr - ₹3.2 L/yr
41% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
8 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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