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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Reviews

Updated 9 Feb, 2025
Overall Rating
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3.3/5
based on 2.9k reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Work-life balance

3.0

Company culture

3.0

Work satisfaction

2.9

Salary

2.9

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

83% employees reported

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

736 reviews

3.3
male

Rated by Men

1.9k reviews

Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more
Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.2
 • 1.1k Reviews
Sales & Business Development
3.6
 • 161 Reviews
BFSI, Investments & Trading
3.2
 • 129 Reviews
Quality Assurance
3.2
 • 100 Reviews
Engineering - Software & QA
3.4
 • 83 Reviews
Human Resources
3.2
 • 52 Reviews

2.9k reviews found

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Top Cogent E Services Interview Questions

asked in Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
View answer (1)
asked in C.S.A interview
Q2. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Get interview-ready with top interview questions

View all 60 questions
asked in Customer Support Executive interview
Q3. How to up sales the product? Can you explain
View answer (1)
asked in Customer Service Associate interview
Q4. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
View answer (1)
asked in Assistant Manager interview
Q5. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization ... read more
View answer (1)
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Career Growth
1w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about Cogent E Services

Is Cogent E Services a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 2.9k employee reviews, it's clear that most employees have an average experience working at Cogent E Services. Job security holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary on AmbitionBox.
Does Cogent E Services pay their employees well?
According to AmbitionBox reviews, Cogent E Services employees rate their salary and benefits at 2.9 out of 5, based on 2.9k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services salaries here and to read reviews specifically about salary and benefits at Cogent E Services, click here .
How is the work culture at Cogent E Services?
Work culture at Cogent E Services is rated 3.0 out of 5 by 2.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services, click here .
How is the job security at Cogent E Services?
Based on 2.9k reviews on AmbitionBox, Cogent E Services employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services, click here .
Is work from home available at Cogent E Services?
According to AmbitionBox, 8% of Cogent E Services employees work from home permanently, 83% work from the office, and 9% follow a hybrid model, based on 325 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Cogent E Services, click here.

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Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2.9k Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 53%... of employees reported the working days at Cogent E Services as Rotational Shift. 50% employees reported the work timings at Cogent E Services as Flexible timing. Read more
Cogent E Services Salaries in India
Customer Service Associate
967 salaries
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₹1 L/yr - ₹4.1 L/yr

Customer Service Executive
580 salaries
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₹1 L/yr - ₹4.4 L/yr

Customer Care Executive
499 salaries
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₹1 L/yr - ₹4 L/yr

Team Lead
396 salaries
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₹1 L/yr - ₹4.6 L/yr

Customer Support Executive
324 salaries
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₹1.2 L/yr - ₹4 L/yr

Explore more salaries
Employee Benefits at Cogent E Services
cab
Office cab/shuttle
19 total responses
freemeal
Free meal
7 total responses
joining
Joining bonus
2 total responses
retirement
Retirement benefits
1 total response
+17 more benefits
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