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Cogent E Services

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3.3

based on 3k Reviews

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Cogent E Services "Job Security" Reviews

Updated 21 Mar, 2025
Overall Rating
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3.3/5
based on 108 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Work-life balance

3.0

Company culture

3.0

Work satisfaction

2.9

Salary

2.9

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

84% employees reported

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

774 reviews

3.2
male

Rated by Men

2k reviews

Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 108 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more
Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 108 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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108 reviews found

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Top Cogent E Services Interview Questions

asked in Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
View answer (1)
asked in Customer Care Executive interview
Q2. How do you stay organized when handling multiple customer inquires ar once
View answer (1)

Get interview-ready with top interview questions

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asked in C.S.A interview
Q3. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)
asked in Customer Support Executive interview
Q4. How to up sales the product? Can you explain
View answer (1)
asked in Customer Service Associate interview
Q5. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Cogent E Services

Is Cogent E Services a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 108 employee reviews, it's clear that most employees have an average experience working at Cogent E Services. Job security holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary on AmbitionBox.
Does Cogent E Services pay their employees well?
According to AmbitionBox reviews, Cogent E Services employees rate their salary and benefits at 2.9 out of 5, based on 108 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services salaries here and to read reviews specifically about salary and benefits at Cogent E Services, click here .
How is the work culture at Cogent E Services?
Work culture at Cogent E Services is rated 3.0 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Cogent E Services, click here .
How is the job security at Cogent E Services?
Based on 108 reviews on AmbitionBox, Cogent E Services employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services, click here .
Is work from home available at Cogent E Services?
According to AmbitionBox, 6% of Cogent E Services employees work from home permanently, 84% work from the office, and 10% follow a hybrid model, based on 396 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Cogent E Services Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 108 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 53% ...of employees reported the working days at Cogent E Services as Rotational Shift. 51% employees reported the work timings at Cogent E Services as Strict timing. Read more
Cogent E Services Salaries in India
Customer Service Associate
973 salaries
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₹1 L/yr - ₹4.5 L/yr

Customer Service Executive
606 salaries
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₹1 L/yr - ₹4.4 L/yr

Customer Care Executive
492 salaries
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₹1 L/yr - ₹3.6 L/yr

Team Lead
406 salaries
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₹1 L/yr - ₹4.9 L/yr

Customer Support Executive
325 salaries
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₹1.2 L/yr - ₹3.8 L/yr

Explore more salaries
Employee Benefits at Cogent E Services
cab
Office cab/shuttle
19 total responses
freemeal
Free meal
7 total responses
joining
Joining bonus
2 total responses
retirement
Retirement benefits
1 total response
+17 more benefits
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