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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Mumbai Reviews

Updated 11 Mar, 2025
Overall Rating
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2.7/5
based on 54 reviews

Rating distribution

Category Ratings

2.8

Skill development

2.6

Job security

2.5

Work-life balance

2.4

Work satisfaction

2.3

Company culture

2.3

Promotions

2.2

Salary

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Monday to Saturday

Monday to Saturday

66% employees reported

Flexible timing

Flexible timing

42% employees reported

No travel

No travel

54% employees reported

View more detailed insights

Gender based rating

2.9
female

Rated by Women

26 reviews

2.6
male

Rated by Men

27 reviews

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Top Mentions in Cogent E Services Mumbai Reviews
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54 reviews found

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Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Top Cogent E Services Interview Questions

asked in Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
View answer (1)
asked in C.S.A interview
Q2. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Get interview-ready with top interview questions

View all 60 questions
asked in Customer Support Executive interview
Q3. How to up sales the product? Can you explain
View answer (1)
asked in Customer Service Associate interview
Q4. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
View answer (1)
asked in Assistant Manager interview
Q5. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization ... read more
View answer (1)
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Read Cogent E Services Mumbai Reviews based on designations

3.0
 Quality Analyst

 (7)

1.9
 Customer Service Associate

 (6)

2.5
 Customer Service Executive

 (5)

3.1
 C.S.A

 (4)

Know more about Cogent E Services Mumbai

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More about working at Cogent E Services

People also ask about Cogent E Services's Mumbai office

Is Cogent E Services's Mumbai office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 54 employee reviews, it's clear that most employees have a below average experience working at Cogent E Services's Mumbai office. Skill development holds the highest rating at 2.8, while salary is rated the lowest amongst all factors at 2.2. Read reviews about salary on AmbitionBox.
Does Cogent E Services's Mumbai office pay their employees well?
According to AmbitionBox reviews, Cogent E Services's Mumbai office employees rate their salary and benefits at 2.2 out of 5, based on 54 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's Mumbai office salaries here and to read reviews specifically about salary and benefits at Cogent E Services's Mumbai office, click here .
How is the work culture at Cogent E Services's Mumbai office?
Work culture at Cogent E Services's Mumbai office is rated 2.3 out of 5 by 54 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Cogent E Services's Mumbai office?
Based on 54 reviews on AmbitionBox, Cogent E Services's Mumbai office employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services's Mumbai office.
Is work from home available at Cogent E Services's Mumbai office?
According to 21 AmbitionBox reviews, Cogent E Services's Mumbai office does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement.

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Cogent E Services Reviews by Locations

Cogent E Services Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 54 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 66% o...f employees reported the working days at Cogent E Services as Monday to Saturday. 58% employees reported the work timings at Cogent E Services as Strict timing. Read more

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Cogent E Services Office Photos
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Cogent E Services Salaries in Mumbai
Customer Service Associate
50 salaries
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₹1.3 L/yr - ₹4 L/yr

Customer Service Executive
26 salaries
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₹1.3 L/yr - ₹3.5 L/yr

Team Lead
21 salaries
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₹2 L/yr - ₹4.5 L/yr

Quality Analyst
17 salaries
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₹1 L/yr - ₹4 L/yr

Process Trainer
10 salaries
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₹2 L/yr - ₹3.5 L/yr

Explore more salaries
Employee Benefits at Cogent E Services Mumbai
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
View All
Compare Cogent E Services with

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