Cogent E Services Customer Service Executive salaries in Mumbai (Updated 2025)

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

Cogent is customer service and my process was volts. If customer want repairing his product and they are waiting for long times in this condition I will send our technician on urgent basis for example- Air cooler,Air conditioner,Water dispenser,exc. and I will talk to customer very politely in this condition because they are our customer and I will satisfy them.

Dislikes

My senior was very supportive for me but I was not satisfied my salary. I was facing salary issue there.

Likes

People can only for experience and salary...management is worst ever.

Dislikes

Worst management, targets and rotation iona shifts according to their will. No good facilities. No proper rules and regulations, having lots of partiality between agents from team leaders

Likes

Cogent is really good for students , and for those who want to get an experience of BPO sector. I like working their , Delhi circle and Team leader Monu sir is really great person who knows how to deal with employees. job is completely secure until you yourself don't want to leave, and obviously don't do much mistakes otherwise you will be cicked off.

Dislikes

salary is bit low , and career growth is also less.

Likes

Nothing is good in cogent company.

Dislikes

This company is not good for making the career and this company is totally bad, they always cut the salary and they are not giving good salary to the person. Please don't join this kind of company.