Cogent E Services Customer Service Associate salaries in Mumbai (Updated 2025)

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.

Likes

They were giving salaries on time

Dislikes

Here the name is brought for promotion but it is fooled that the name is brought for promotion because the number of employees is too much so that it does not go away. If I talk about myself, I worked for 2.5 years, got name but there was no promotion, that is why I left the company at last.

Likes

...es about this company - 1. Supportive staff 2. Less pressure 3. Job security 4. Salary on time

Dislikes

My dislikes - 1. Gaurd does not respect the employees 2.Top management on the floor is oppressive. 3. No one can go out of the premises during shift timing

Likes

This company gives u salary on time as well incentive in voucher method and as well give u security over all good u can manage your life if u r a student as well worker ... This company is best

Dislikes

But this company is not for learning something new.