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based on 92.8k Reviews

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TCS Customer Service Associate salaries in Mumbai (Updated 2025)

Annual salary range
0 - 8 years exp.
₹1.8 Lakh - ₹6.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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37% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 8 years exp. (15 salaries)
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₹2.6 L/yr - ₹6.5 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹4.4 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 4 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹4.3 L/yr

Sales & Business Development
Customer Service Associate Salary
1 - 6 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹5 L/yr

Human Resources
Customer Service Associate Salary
8 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹5 L/yr

Last Updated: 31 Mar 2025

Companies similar to TCS for Customer Service Associate in Mumbai

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TCS Customer Service Associate Salary

0 - 8 years exp. (29 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Accenture Customer Service Associate Salary

0 - 8 years exp. (309 salaries)
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₹1.5 L/yr - ₹7 L/yr

arrow icon 10% more
 13 job openings
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (239 salaries)
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₹1 L/yr - ₹6.2 L/yr

arrow icon 12% less
 2 job openings
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Wipro Customer Service Associate Salary

0 - 6 years exp. (34 salaries)
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₹1.3 L/yr - ₹3.3 L/yr

arrow icon 32% less
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Teleperformance Customer Service Associate Salary

0 - 8 years exp. (776 salaries)
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₹0.9 L/yr - ₹5.4 L/yr

arrow icon 27% less
 5 job openings
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Firstsource Solutions Customer Service Associate Salary

0 - 5 years exp. (235 salaries)
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₹1 L/yr - ₹4.5 L/yr

arrow icon 32% less
Customer Service Associate salary at TCS ranges between ₹1.8 Lakh to ₹6.5 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 29 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Associate in Mumbai

1w ago
₹2.5 Lakhs
3 years exp.
1mo ago
₹3 Lakhs
2 years exp.
2mo ago
₹6.5 Lakhs
8 years exp.
3mo ago
₹5.2 Lakhs
4 years exp.
5mo ago
₹4.6 Lakhs
6 years exp.
7mo ago
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3 years exp.
8mo ago
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1 year exp.
10mo ago
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6 years exp.
11mo ago
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1 year exp.
1y ago
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3 years exp.

Experience wise TCS Customer Service Associate salaries in Mumbai

Last Updated: 31 Mar 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹3 L/yr - ₹3.8 L/yr
1 year  (3 salaries)

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₹2.2 L/yr - ₹6.2 L/yr
2 years  (3 salaries)

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₹3 L/yr - ₹5.5 L/yr
3 years  (6 salaries)

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₹2.5 L/yr - ₹5.5 L/yr
4 years  (7 salaries)

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₹2.8 L/yr - ₹6 L/yr
View all

Similar Designation salaries in TCS

Process Associate Salary
(1.5k salaries)
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₹1.4 L/yr - ₹6 L/yr
Senior Associate Salary
(1.2k salaries)
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₹2 L/yr - ₹7.5 L/yr
Customer Service Executive Salary
(88 salaries)
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₹1.05 L/yr - ₹7.5 L/yr
Senior Customer Service Executive Salary
(38 salaries)
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₹2 L/yr - ₹7 L/yr
Customer Support Executive Salary
(14 salaries)
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₹2.1 L/yr - ₹5.95 L/yr
Customer Service Representative Salary
(11 salaries)
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₹2.8 L/yr - ₹5.5 L/yr
Customer Care Executive Salary
(9 salaries)
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₹1.2 L/yr - ₹5 L/yr

Top skills at TCS for Customer Service Associate

International Voice Process Customer Service Bpo Voice customer support voice process international bpo voice support Customer Service voice Inbound Voice Process CRM MS Office Customer Handling International BPO customer care

Salary related reviews for TCS

2.5

Rated by 10 employees for salary & benefits

Customer Service Associate in Pune

Us Mortgage Department

5.0
  •  posted on 22 May 2021
5.0
 for  Salary and Benefits

Likes

...nviroment and culture. Team matra are supportive and management is translate by. Company policies are good appraisals are fair and they give good salary hike and bonus every year. I love this company if I get selected in this company then I will never go any where. To join TCS is my dream don't know when will I get selected I am waiting for there call. If I get selected then I am the most happiest person in the world. Love you TCS.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing is there any dislike all about TCS is awesome Love you TCS

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Apr 2022
1.0
 for  Salary and Benefits

Likes

Infrastructure and job security.

  • Job security - Good

Dislikes

There is no growth in career, managemant is pathetic, no work life balance, salary hike is very poor, skill development opportunity is there but one will be busy so much in his/her work that they will not be able to enhance their skill set, movement from one project to another is extremely poor managers keep employees in hold and does not allow them to move, only big name management are earning well but the condition of employees does not grow in tcs.

read more
  • Salary - Bad
    • +5 more

Senior Associate in Mumbai

Full Time

 · 

Shipping & Maritime Department

3.0
  •  posted on 18 Jan 2025
2.0
 for  Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

  • Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

read more
  • Salary - Poor
    • +2 more

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 15 Dec 2024
3.0
 for  Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance: 

  • Skill development - Good
    • +3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

read more
  • Promotions - Poor

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

read more
see more salary related reviews

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What people are saying about TCS

View All
a technical lead
2w (edited)
Help to Understand
I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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TCS Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at TCS in Mumbai?
The average salary of a Customer Service Associate at TCS in Mumbai typically ranges from ₹1.8 Lakhs to ₹6.5 Lakhs per year, depending on experience (from Fresher to 8 years).

The top 10% of Customer Service Associate in Mumbai at TCS earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹6.5 Lakhs per year. Customer Service Associate Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ TCS employees in India.
What is the estimated take home salary of a Customer Service Associate at TCS in Mumbai?
The estimated take-home salary of a Customer Service Associate at TCS in Mumbai typically ranges from ₹28,775 to ₹30,158 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹6.5 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at TCS in Mumbai?
To be a Customer Service Associate at TCS in Mumbai, the key skills required include:

  • - International Voice Process
  • - Customer Service
  • - Bpo Voice
  • - customer support
  • - voice process

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than TCS for Customer Service Associate in India?
Accenture ₹1.5 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to TCS in Mumbai?
The salary of a Customer Service Associate at companies similar to TCS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹1.0 Lakhs to ₹6.2 Lakhs per year
Teleperformance ₹0.9 Lakhs to ₹5.4 Lakhs per year
Wipro ₹1.3 Lakhs to ₹3.3 Lakhs per year
Firstsource Solutions ₹1.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at TCS in Mumbai?
The salary growth for a Customer Service Associate at TCS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at TCS:

Experience Average Salary Range
Fresher ₹3.0 Lakhs to ₹3.8 Lakhs per year
1 year ₹2.2 Lakhs to ₹6.2 Lakhs per year
2 years ₹3.0 Lakhs to ₹5.5 Lakhs per year
3 years ₹2.5 Lakhs to ₹5.5 Lakhs per year
and so on.

Tell us how to improve this page.

TCS Customer Service Associate salary in Mumbai ranges between ₹1.8 Lakh to ₹6.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 29 TCS latest salaries received from various employees of TCS.