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based on 90.5k Reviews

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TCS Customer Service Associate Reviews

Updated 21 Feb, 2025
Overall Rating
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3.2/5
based on 70 reviews

Rating distribution

Category Ratings

4.0

Job security

3.5

Company culture

3.5

Skill development

3.3

Work-life balance

3.1

Work satisfaction

3.0

Salary

2.5

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What employees say about TCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

52% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

59% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

24 reviews

3.1
male

Rated by Men

39 reviews

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Top Mentions in TCS Customer Service Associate Reviews
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70 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

What people are saying about TCS

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a custom software engineering specialist
6d (edited)
Got Offer from TCS!
Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. ... read more
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Read TCS Customer Service Associate Reviews based on locations

4.2
 Pune

 (16)

3.1
 Kolkata

 (13)

1.4
 Mumbai

 (10)

3.6
 Hyderabad / Secunderabad

 (10)

HCLTech

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More about working at TCS
golden leaf award

#6 Best Mega Company - 2021

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#2 Best Mega IT/ITES Company - 2021

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People also ask about TCS's Customer Service Associates

How is TCS to work for?
TCS is rated 3.2 out of 5, based on 70 reviews by employees on AmbitionBox. TCS is known for Job security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at TCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TCS?
According to AmbitionBox ratings, TCS employees rate its salary and benefits as 3.0 out of 5. You can know more about TCS Salaries at AmbitionBox
How is the work culture at TCS?
Work culture is rated 3.5 at TCS by 70 employees. While job security is rated 4.0 and work-life balance is rated 3.3 at TCS. Read detailed reviews by employees of TCS on AmbitionBox.

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TCS Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 70 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you. 52% of employees reported the working days at T...CS as Monday to Friday. 57% employees reported the work timings at TCS as Flexible timing. Read more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

TCS Office Photos
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TCS Customer Service Associate Salary
based on 202 salaries
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₹1.5 L/yr - ₹6.5 L/yr
13% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for TCS Customer Service Associate
cab
Office cab/shuttle
9 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
8 total responses
officeGym
Office gym
4 total responses
+4 more benefits
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