TCS is rated
3.5 out of 5 stars on
AmbitionBox, based on 67 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TCS is rated
3.5 out of 5 stars on
AmbitionBox, based on 67 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TCS Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
67 reviews found
Sort by:
Popular
Customer Service Associate in
Kolkata
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Infrastructure and job security.
Dislikes
There is no growth in career, managemant is pathetic, no work life balance, salary hike is very poor, skill development opportunity is there but one will be busy so much in his/her work that they will not be able to enhance their skill set, movement from one project to another is extremely poor managers keep employees in hold and does not allow them to move, only big name management are earning well but the condition of employees does not grow in tcs....Read More
Work Details
Work life balance is not good the management people are making the work place dirtier for their appraisals
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Nov 2024
Likes
I like
Dislikes
Skill training skilled
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel, Travel Within Country.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 May 2024
Likes
Nothing to like in this company
Dislikes
I dislike everything about tcs it's worst decision if my life to join
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gandhinagar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2024
Likes
Job security is best here
Dislikes
Appraisal policy and promotion policies are very slow
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 May 2024
Likes
Job security and medical benefits
Dislikes
Salary and promotions/hikes
Customer Service Associate in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2024
Likes
I just heard it's one of the best MNC but the truth is exactly opposite.
Dislikes
Poor management, partiality, favourism, not employee centric.
Customer Service Associate in
Thane
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2023
Likes
Nothing
Dislikes
Candidate From Mumbai How They Will Get Contact Chennai Hr... Hr Is From Chennai... Most Important Thing Hr Recruiter Pavitra From Chennai She is Psycho N Mad .. She Don't How To Work N How To Talk With Candidate N She Is Very Rudely human Being.. Please Remove Her From Company Orlse I'll Definitely Put A Labour Court Complaint Against This Company
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2023
Likes
All is good
Dislikes
Political so don’t like
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 17 Dec 2023
Likes
Nothing was good in TCS
Dislikes
Everything was bad including management
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Very comfort zone
Dislikes
Increment very poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2021
Likes
they removed me from job in pandemic told me that they will give me another project and HR team is really worse they didn't give me salary for ever 5 months.
Dislikes
HR and management team
Work Details
.no job security
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
Pune
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2021
Likes
It is not bad working with such a great organization, culture is good , tcs also conduct very much cultural programs online & offline, company policy are really good but we need to follow the same.
Dislikes
Nothing as such dislike, but yeah I had not much good experience with my process but organization is really doing fantastic job .
Work Details
good
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Kolkata
Full Time
·
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 05 Mar 2022
Likes
Apart from job security nothing is good
Dislikes
Everything.exvept job security
Work Details
Terrible
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
People also ask about TCS's Customer Service Associates
How is TCS to work for?
TCS is rated 3.5 out of 5, based on 67 reviews by employees on AmbitionBox.
TCS is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at TCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TCS?
According to AmbitionBox ratings, TCS employees rate its salary and benefits as 3.0 out of 5. You can know more about TCS Salaries at AmbitionBox
How is the work culture at TCS?
Work culture is rated 3.6 at TCS by 67 employees. While job security is rated 3.9 and work-life balance is rated 3.5 at TCS. Read detailed reviews by employees of TCS on AmbitionBox.
Tell us how to improve this page.
TCS Customer Service Associate Reviews by Locations