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Teleperformance Interview Questions, Process, and Tips
Top Teleperformance Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfactionasked in Customer Care Executive interview
- Q2. Q.9 what do you know about BPO or teleperformance?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Teleperformance Interview Experiences
1.7k interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. About yourself and why change
(1 Question)
- Q1. Tell about cloud saas
- Ans.
Cloud SaaS refers to software as a service delivered via the cloud, allowing users to access applications over the internet.
Cloud SaaS eliminates the need for users to install and maintain software on their own devices.
Users can access the software from any device with an internet connection.
Examples of Cloud SaaS include Google Workspace, Microsoft 365, and Salesforce.
Subscription-based pricing models are common for C
Interview Preparation Tips
Skills evaluated in this interview
ISR Interview Questions asked at other Companies
(2 Questions)
- Q1. Tell me about yourself
- Q2. What do you know about Customer service ?
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves listening to customers, addressing their concerns, and providing solutions.
Good customer service can lead to customer satisfaction, loyalty, and repeat business.
Examples: resolving complaints, answering inquiries, offering prod
Interview Preparation Tips
Senior Customer Service Associate Interview Questions asked at other Companies
Ashoka G
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. About Current projects call flows, API integrations and scripting
(1 Question)
- Q1. Technical question Genesys Cloud CX
Interview Preparation Tips
What people are saying about Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. About your self and experience
(1 Question)
- Q1. About your self and experience your kpis and kra
Interview Preparation Tips
Team Lead Interview Questions asked at other Companies
Teleperformance interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. Introduce your your self
- Q2. Then I Introduce myself
- Q3. The round is AM round
Top Teleperformance Agent Interview Questions and Answers
Agent Interview Questions asked at other Companies
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Referral and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Just normal random questions for testing the English
(1 Question)
- Q1. He asked about related to online shopping and some other topics
It is very difficult
Jobs at Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.
Versant Test for flipkart process
(2 Questions)
- Q1. Basc question and one mock call
- Q2. What your hobbies , explain one
Interview Preparation Tips
Top Teleperformance Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Selected
I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.
That was simple test including general maths and english questions
(1 Question)
- Q1. Just we have to type 2 sentences in the given time
Technical Support Engineer Interview Questions asked at other Companies
Reasoning and mind ability questions
(4 Questions)
- Q1. About your self
- Q2. Reason for leaving
- Q3. Last company experience
- Q4. Why you wanted to joinus
Interview Preparation Tips
About you last company experience
Reason for leaving
KPI
Changes you can do
Top Teleperformance Team Lead Operations Interview Questions and Answers
Team Lead Operations Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
About the trainer role and responsibilities
Voice round and manage round
Interview Preparation Tips
Senior Trainer Interview Questions asked at other Companies
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance interview -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Teleperformance Interview Process
based on 477 interviews in last 1 year
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Teleperformance Reviews and Ratings
based on 27.9k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
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