Teleperformance Interview Questions, Process, and Tips for Experienced

Q1. Salary expectation
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India successfully landing on moon

Safety about your work place

Q1. Introduction Project work About company Salary expectation One word of yourself
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer service associate with a passion for helping others.
• I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

• I am highly skilled in handling customer inquiries, resolving complaints, and providing exceptional service.

• I am proficient in using customer service software and have a strong ability to multitask and pr...read more
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Q2. Where you find yourself in a yeay
Ans. 
In a year, I see myself excelling in my role as a Customer Service Associate and taking on additional responsibilities.
• Continuing to provide excellent customer service

• Developing strong relationships with customers

• Taking on leadership roles within the customer service team

• Identifying and implementing process improvements

• Continuing to learn and grow in my role
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Q1. About your self, why you need this job?
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Q2. Your previous expirience, you salary expectations?
Ans. 
I have 3 years of customer service experience and my salary expectations are competitive based on my skills and qualifications.
• I have 3 years of experience in customer service.

• I have successfully handled customer inquiries and complaints.

• I am skilled in resolving conflicts and providing excellent customer support.

• I have received positive feedback from customers and colleagues.

• My salary expectations are competitive and
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Q3. Why you left your last company?
Ans. 
I left my last company to pursue new opportunities and further develop my skills.
• Seeking new challenges and growth

• Looking for a company with better career prospects

• Desire to expand knowledge and experience

• Change in personal circumstances

• Company restructuring or downsizing
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Q1. About your self, your experience?
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Q2. Tell something memorable on your last company
Ans. 
I organized a customer appreciation event at my last company.
• Organized a customer appreciation event

• Coordinated with various departments to plan and execute the event

• Arranged for entertainment, food, and giveaways

• Received positive feedback from customers and colleagues
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Any thing that satisfies customers queries softly

Q1. Customer handling, Customer Support
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Q1. There was one round for Technical and one round for ISO,and both the interviewer were from Canada and Malyasia. Interview will be perform on MS teams and if you selected everything will be done online only...read more
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Q2. Mostly they asked what you have mentioned in your Cv and then will go other questions
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Q3. 1. what is CIA? 2. Have you done any internal or external audit before? 3. Will you able to manage the stack holders and clients? 4. Will you able to do the documentations of the organization apart from th...read more
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Interview questions for AM-information security analyst
• CIA stands for Confidentiality, Integrity, and Availability

• Yes, I have done internal and external audits before

• I am confident in my ability to manage stakeholders and clients

• Yes, I am capable of doing documentation beyond technical documentation

• ISO 27001 is a standard for information security management systems, while PCI DSS is a set of security standards for paym...read more
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