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based on 6.6k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 102 questions

Sutherland Global Services Interview Experiences

Popular Designations

609 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024.ย There were 2 interview rounds.

Round 1 - Aptitude Testย 

Simple aptitude test

Round 2 - HRย 

(1 Question)

  • Q1. Package discussion, travel arrangements

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and easy process

Associate Voice Interview Questions asked at other Companies

Q1.ย List any four important components of good customer service.
View answer (1)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2024.ย There was 1 interview round.

Round 1 - Aptitude Testย 

Tell me about your self

BPO Executive Interview Questions asked at other Companies

Q1.ย What is BPO and why it is important for the company?
View answer (4)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Self introduction
  • Q2. About customer handling

Customer Support Associate Interview Questions asked at other Companies

Q1.ย How can you tackle your customer in real time scenario?
View answer (31)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via campus placement at Loyola College, Chennai and was interviewed in Oct 2023.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

A good group discussion for, checking the fluency of communication

Round 2 - Technicalย 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. What is best college memory
  • Ans. 

    My best college memory was participating in a charity event with my classmates.

    • Organizing a charity event with classmates

    • Working together towards a common goal

    • Feeling a sense of accomplishment and unity

    • Creating lasting memories and friendships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer boldly
Improve your communication skills

Employee Relations Executive Interview Questions asked at other Companies

Q1.ย What is the convertible feature in double door refrigerator's..??
View answer (1)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (29)

ย Customer Service Executive

ย (26)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (19)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย NON Voice Process

ย (15)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023.ย There was 1 interview round.

Round 1 - One-on-oneย 

(5 Questions)

  • Q1. What do you mean by customer support
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing product information, troubleshooting technical problems, and offering solutions.

    • Customer support can be offered through various channels such as phone, email, chat, and social media.

    • The goal of customer support is to en...

  • Answered by AI
  • Q2. Speak for a minute any interesting topic
  • Ans. 

    The impact of social media on mental health

    • Social media can have both positive and negative effects on mental health

    • Excessive use of social media can lead to feelings of loneliness and depression

    • Comparison to others on social media can negatively impact self-esteem

    • However, social media can also provide a sense of community and support for individuals struggling with mental health issues

  • Answered by AI
  • Q3. Tell me about your self
  • Q4. Are you willing to work in only night shifts
  • Q5. Are you willing to relocate

Customer Support Executive Interview Questions asked at other Companies

Q1.ย Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Get interview-ready with Top Sutherland Global Services Interview Questions

HR Recruiter Interview Questions & Answers

user image VAISHNAVI.S

posted on 24 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023.ย There were 9 interview rounds.

Round 1 - Resume Shortlistย 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Testย 

The Aptitude test is help Know their Aptitude if their Organization

Round 3 - Coding Testย 

The coding test is typically programed challenges to test their how performance in tropical situation.

Round 4 - Group Discussionย 

The Group dicussion is help to know how performing is brave in front of group they talking with out any grammatical mistake.

Round 5 - Assignmentย 

They will give one topic the perfomer need to write without any grammatical mistake minimum one page.

Round 6 - Case Studyย 

That need select new topic write paragraph without any grammatical mistake it Fluency.

Round 7 - HRย 

(2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. What motivates you to better work
Round 8 - Technicalย 

(2 Questions)

  • Q1. The technical worker who are completed B. E will kept technical test
  • Q2. The person who learned python, sigma will keep technical test
Round 9 - One-on-oneย 

(4 Questions)

  • Q1. Tell my about your self
  • Q2. Drees for the job is more important
  • Q3. What is your Strength
  • Q4. What is your weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare will for all round of the interview

HR Recruiter Interview Questions asked at other Companies

Q1.ย You have huge target. And evil mseb wants loadsheeding,power cut. How you can convince your mentor to help you to finish mails and calls
View answer (1)

Jobs at Sutherland Global Services

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Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2024.ย There were 2 interview rounds.

Round 1 - HRย 

(1 Question)

  • Q1. Needs to describe about ourselves
Round 2 - Group Discussionย 

Voice and accent round

Customer Sales Associate Interview Questions asked at other Companies

Q1.ย What is KPIs and what is upt Atv Asp
View answer (1)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024.ย There were 2 interview rounds.

Round 1 - HRย 

(1 Question)

  • Q1. Self intro ,content writing
Round 2 - Technicalย 

(1 Question)

  • Q1. Customer relation,talent

Interview Preparation Tips

Interview preparation tips for other job seekers - communication must

Customer Support Interview Questions asked at other Companies

Q1.ย What? Jobs Rules And How Customer Support
View answer (30)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023.ย There was 1 interview round.

Round 1 - One-on-oneย 

(2 Questions)

  • Q1. What is bpo sector ?
  • Ans. 

    BPO sector refers to the business process outsourcing industry where companies outsource non-core business functions to third-party service providers.

    • BPO stands for Business Process Outsourcing.

    • Companies in the BPO sector provide services such as customer support, technical support, telemarketing, data entry, and back-office operations.

    • BPO companies help businesses focus on their core activities by handling routine tas...

  • Answered by AI
  • Q2. Mention your likes and dislikes.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and don't exaggerate yourself

Customer Service Executive Interview Questions asked at other Companies

Q1.ย How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

Walkin interview, self introduction, casual explanation against a particular topic.

Round 2 - Case Studyย 

Self introduction, Define Company job description, shift, salary package etc.

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Customer Service Executive interview:
  • Assesment

Non Voice Customer Service Executive Interview Questions asked at other Companies

Q1.ย What is Business Process Associate
View answer (1)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 248 interviews in last 1 year

Interview experience

3.9
ย ย 
Good
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Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.6k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.6k Reviews and Ratings
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