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3.7

based on 6.6k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 102 questions

Sutherland Global Services Interview Experiences

Popular Designations

609 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Explain about an important thing that happened in your life
  • Q2. Explain your self
  • Q3. Some words about the recently watched movies

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Customer Support Executive interview:
  • Myself
  • review
  • Educational Qualification
Interview preparation tips for other job seekers - It's the one of the popular company and the services and the benefits were good especially i am interviewed by HR anna ma'am she was a very nice person with wonderful skills in encouraging us.

Non Voice Customer Support Executive Interview Questions asked at other Companies

Q1. If the sitution is going to be worst you are a leader of team who would you hnadle this.
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

They will give you one topic of their own.

Round 2 - One-on-one 

(2 Questions)

  • Q1. They'll ask from your resume.
  • Q2. Personal introduction
Round 3 - One-on-one 

(2 Questions)

  • Q1. Again resume discussion
  • Q2. Personal introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced people do not waste your time and money anyway they are considering everyone as a fresher, on call HR said that they'll give you 4 lakhs pa when you really go their they will pay you only 18,000 per month again pf and esi deduction will be there.

Healthcare Consultant Interview Questions asked at other Companies

Q1. What is hba1c and it's normal value
Add answer

B.P.O Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself Study background

Interview Preparation Tips

Interview preparation tips for other job seekers - About yourself
Speak well with confidence

B.P.O Interview Questions asked at other Companies

Q1. What about BPO and it's use ?
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Language prificiency

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (26)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group decision 

(4 Questions)

  • Q1. Easy round just talk boldly and with confident.
  • Q2. Tell me about yourself
  • Q3. Why did you choose b com ?
  • Q4. What is your hobby ?
Round 2 - HR 

(1 Question)

  • Q1. Same just talk with confident

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

A random topic was given to be written.

Round 2 - Group Discussion 

Asked to talk about a topic for 1 min

Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with strong communication skills and a passion for helping others.

    • Experienced in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to empathize with customers and provide excellent service

    • Proficient in using customer service software and tools

    • Previous experience in a similar role at XYZ company

  • Answered by AI
  • Q2. Why you want this job
  • Ans. 

    I am passionate about providing excellent customer service and enjoy helping others resolve their issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am patient and empathetic, which are important qualities for a customer care executive.

    • I am detail-oriented and organized, which helps me effectively address customer concerns.

    • I have previous experience in customer service roles and have received...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skill then you can crack the interview

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

Jobs at Sutherland Global Services

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
  • Ans. Thank for giving this opportunity to introduce myself Iam Bandoju Suchendra from siddipet I have completed my graduation in 2023 B.com stream at govt degree college siddipet And my strength is iam good listener and quick learner and my weakness is iam fear to giving a speech around the people and my hobbies is reading books, listening to music and traveling outdoor activities that's all to introduce myself thank you si
  • Answered Anonymously
Round 3 - Aptitude Test 

After the self introduction 2nd round will conducted aptitude test

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Process Associate interview:
  • Accounting
  • Tally ERP
  • MS Office
Interview preparation tips for other job seekers - Iam searching for job opportunities

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via campus placement at Gudlavalleru Engineering College, Gudlavalleru and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Group Discussion 

Given a random topic, I was asked to speak about it.

Interview Preparation Tips

Interview preparation tips for other job seekers - There was an assessment that evaluated six parameters, including typing skills, listening and speaking abilities, listening and rephrasing, as well as judgmental questions, among others.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self and family background
Round 2 - Technical 

(1 Question)

  • Q1. Tecnical standard questions in my study's

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my first IT company started my career and good work environment also people were friendly and helpfull.

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Asked to write a paragraph on any topic

Round 2 - HR 

(2 Questions)

  • Q1. Could you please introduce yourself?
  • Q2. Why do you want this job?

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 248 interviews in last 1 year

Interview experience

3.9
  
Good
View more
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Sutherland Global Services Reviews and Ratings

based on 6.6k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.6k Reviews and Ratings
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