Sutherland Global Services Interview Questions, Process, and Tips

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Q1. Introduce yourself
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Q1. Tell about yourself
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Q2. Tell about your native place
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Q3. What is your achievement?
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Q1. What is annova in the statistics
Ans. 
ANOVA (Analysis of Variance) is a statistical method used to analyze the differences among group means in a sample.
• ANOVA compares the means of two or more groups to determine if there is a significant difference between them.

• It divides the total variability in a dataset into between-group variability and within-group variability.

• ANOVA is commonly used in experimental research to test the effects of different treatments...read more
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Q2. What is six sigma and why do we need it
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Six Sigma is a data-driven methodology used to improve processes by reducing defects and variation.
• Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

• It uses statistical tools and techniques to measure and analyze process performance.

• Organizations use Six Sigma to increase efficiency, reduce costs, and improve customer satisfaction.

• Example: A manufacturing ...read more
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Q1. What do you know about bpo
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BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies often choose BPO to reduce costs, improve efficiency, and focus on core business activities.

• Popular BPO destinations include India, the Philippines, and Eastern Europe.

• BPO se...read more
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