Sutherland Global Services Interview Questions and Answers

Q1. Myself and experience in english
Ans. 
I am a seasoned executive with over 15 years of experience in strategic management and team leadership across various industries.
• Led a team of 50 in a tech startup, increasing revenue by 200% in two years.

• Implemented a new project management system that improved efficiency by 30%.

• Developed strategic partnerships that expanded market reach by 40%.
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Q2. Selected for the peocess
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Q3. Last drawn salary why you are not another process
Ans. 
Discussing my last drawn salary and the reasons for not pursuing another process highlights my commitment and strategic career choices.
• My last drawn salary reflects my experience and the value I bring to the organization.

• I chose not to pursue another process because I believe in aligning my career with my long-term goals.

• For example, I prioritized opportunities that offer growth and learning over immediate financial ga...read more
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Q4. Why you left last job
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I left my last job to pursue new challenges and opportunities for growth in a dynamic environment that aligns with my career goals.
• I sought a role that offered greater leadership responsibilities, as I wanted to leverage my skills in strategic decision-making.

• The company was undergoing significant changes, and I felt it was the right time to explore opportunities that aligned with my long-term vision.

• I wanted to work i...read more
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Q5. Rate ur english 1 to 10 numbers
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Q6. Introduce yourself as a employee
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Dynamic executive with over 15 years of experience in strategic leadership, driving growth and innovation in diverse industries.
• Proven track record in leading cross-functional teams to achieve organizational goals, such as increasing revenue by 30% in two years.

• Expertise in developing and implementing strategic plans that align with company vision, demonstrated by successful market expansion initiatives.

• Strong backgrou...read more
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Q7. Season topic talk for two minutes
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Q8. How is good english
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Good English encompasses clarity, grammar, vocabulary, and effective communication tailored to the audience.
• Clarity: Use simple and direct language. Example: 'I will complete the report by Friday' instead of 'The report will be finalized in the near future.'

• Grammar: Proper sentence structure and punctuation are essential. Example: 'She enjoys reading' is correct, while 'She enjoy reading' is not.

• Vocabulary: Use appropr...read more
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Q9. Your favourite place on this topic
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Self introduction
Next assessment if select in first round

Versant round..consists of voice test, typing, mail writing

Q1. Self intro Any topic which in resume or manager will give you the topic General questions will be asked..vary from person to person
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Q1. If fresher your introduction they will check your communication and your graduate or not if experienced they will check work responsibilities of your last job and communication but in hightech city sutherl...read more
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Q2. Tell me something about yourself
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I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
• Over 3 years of experience in customer service roles, assisting clients with inquiries and resolving issues efficiently.

• Skilled in using CRM software to track customer interactions and ensure follow-up on unresolved issues.

• Recognized for my ability to remain calm under pressure, particularly durin...read more
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Q3. Tell me about your college days
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Q4. Tell me about ur best friend
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Its actually based on your voice actually they are hiring for international voice process so you need to have an idea of how international people speak in their language if you have experience in email writing and able to understand british english then its easy for you to clear

Q1. Self introduction
Ans. 
Enthusiastic customer service professional with a passion for helping others and a proven track record in resolving customer issues effectively.
• Background: I have over 3 years of experience in customer service roles, working in both retail and call center environments.

• Skills: Proficient in handling customer inquiries, resolving complaints, and providing product information. For example, I successfully managed a high vo...read more
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Q2. Tell about something
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