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3.7

based on 6.6k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 102 questions

Sutherland Global Services Interview Experiences

Popular Designations

609 interviews found

HR Executive Interview Questions & Answers

user image Swetha Shree

posted on 27 Feb 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about sutherland

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is your strength

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Aptitude Test 

General questions with option

Round 2 - Group Discussion 

Social media of India

Interview Preparation Tips

Interview preparation tips for other job seekers - Bold and fluent communication

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Ans. Give a good introduction about you only tock about what you have mention in resume
  • Answered Anonymously
  • Q2. Past experience
  • Ans. Just say about you experience properly don’t give any unnecessary information or disrespect old company.
  • Answered Anonymously
  • Q3. Totally depends on whats in your resume
  • Q4. Totally depends on what’s in your resume
Round 2 - Aptitude Test 

About your communication skills understanding the foreign accent

Associate-CS Internet Interview Questions asked at other Companies

Q1. How do you convince a customer even if he don't want to buy the product from you
View answer (1)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (26)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was about college life

Round 2 - Aptitude Test 

Prepare basic aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare aptitude basics

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the ctc expectations
  • Ans. 

    The candidate's expected salary package

    • Research industry standards for similar roles

    • Consider your experience, skills, and qualifications

    • Negotiate based on the job responsibilities and benefits offered

  • Answered by AI
  • Q2. Why are u looking for switch the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Jobs at Sutherland Global Services

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Personal questions for communication

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Describe about your previous travelling experience.

Chat Support Associate Interview Questions asked at other Companies

Q1. Types of loans, diff db and credit card
View answer (1)

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self ? speak any topic for 2 mins?
Round 2 - Assignment 

Chat with robot and give the following information regarding topics

Round 3 - One-on-one 

(1 Question)

  • Q1. Discussion related to your job

Calling Agent Interview Questions asked at other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak bache ko paise nhi deta
View answer (1)

Associate Interview Questions & Answers

user image Anonymous

posted on 8 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Group Discussion 

The topic given was work life balance. It is not a Group discussion. Since many people are willing to this job. They conducted it as just a minute. It was given a minute to talk about this topic. The content should be unique. Because everyone is given the same topic.

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate interview:
  • Communication Skills
  • Creativity

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 248 interviews in last 1 year

Interview experience

3.9
  
Good
View more
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Sutherland Global Services Reviews and Ratings

based on 6.6k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.6k Reviews and Ratings
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