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Sutherland Global Services Technical Support Executive Interview Questions and Answers

Updated 20 Sep 2024

Sutherland Global Services Technical Support Executive Interview Experiences

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

About my childhood days

Round 2 - Group Discussion 

Tell about advantage and disadvantage of social media

Round 3 - HR 

(2 Questions)

  • Q1. Tell about any entrepreneur
  • Ans. 

    Elon Musk is a well-known entrepreneur who founded companies like Tesla and SpaceX.

    • Founded Tesla, a leading electric car company

    • Founded SpaceX, a private aerospace manufacturer and space transportation company

    • Co-founded PayPal, an online payment system

    • Founded The Boring Company, focused on tunnel construction

    • Founded Neuralink, a neurotechnology company

  • Answered by AI
  • Q2. What is Amazon Kindle
  • Ans. 

    Amazon Kindle is a series of e-readers designed and marketed by Amazon.

    • E-readers designed for reading e-books

    • Available in different models like Kindle Paperwhite, Kindle Oasis, etc.

    • Allows users to download and read e-books from the Amazon Kindle Store

    • Features like adjustable font sizes, built-in dictionary, and long battery life

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Watch your English fluency
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the ctc expectations
  • Ans. 

    The candidate's expected salary package

    • Research industry standards for similar roles

    • Consider your experience, skills, and qualifications

    • Negotiate based on the job responsibilities and benefits offered

  • Answered by AI
  • Q2. Why are u looking for switch the job
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in exploring different work environments

    • Seeking a change to enhance skills and knowledge

    • Want to broaden my experience in the field

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Technical Support Executive Interview Questions Asked at Other Companies

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Q5. What is a graphics card and what is the difference between integr ... read more

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to techinical performance we do.?
  • Ans. 

    Technical performance can be improved by optimizing hardware and software, monitoring system performance, and implementing best practices.

    • Optimize hardware by upgrading components or replacing outdated equipment

    • Optimize software by updating to the latest version and removing unnecessary programs

    • Monitor system performance using tools like Task Manager or Performance Monitor

    • Implement best practices such as regular mainte...

  • Answered by AI
  • Q2. Who is Technical supportive ?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Technical Support Executive interview:
  • Business Development
Interview preparation tips for other job seekers - Please select me for your company sales and supportive executive

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introducation Previous experience Product knowledge Expectations of salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking

Sutherland Global Services interview questions for designations

 Technical Support

 (1)

 Technical Support Executive Engineer

 (1)

 Technical Support Engineer

 (6)

 Technical Support Specialist

 (1)

 Technical Support Representative

 (1)

 Senior Technical Support Analyst

 (1)

 Customer Support Executive

 (12)

 IT Technical Support Engineer

 (1)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Simple questions about night shifts, routine.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction , work exp , about job switching etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication must be good. .........................
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
  • Q2. Q.2) Golden rules of accounting?
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • Debit the receiver, credit the giver

    • Debit what comes in, credit what goes out

    • Debit all expenses and losses, credit all incomes and gains

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Tell me about your self
  • Q2. What are previous responsibilities?
  • Ans. 

    In my previous roles, I managed customer inquiries, resolved issues, and ensured high satisfaction levels through effective communication.

    • Handled customer inquiries via phone, email, and chat, ensuring timely responses.

    • Resolved customer complaints by identifying issues and providing appropriate solutions, such as refunds or replacements.

    • Maintained detailed records of customer interactions to track issues and follow up ...

  • Answered by AI
  • Q3. What is CTC & Expectation?
  • Ans. 

    CTC stands for Cost to Company, which includes all expenses incurred by the employer for an employee.

    • CTC includes basic salary, allowances, bonuses, and benefits.

    • For example, if your CTC is $60,000, it may include $40,000 as basic salary and $20,000 in benefits.

    • Expectations refer to the salary or compensation you anticipate receiving in a new role.

    • For instance, if you expect a CTC of $70,000, it should align with your

  • Answered by AI
  • Q4. Why do went to work with us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Waiting for assessment and final round

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Technical Support Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Sutherland Global Services Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Communication Skills, Technical Support, Android, Calling and Clearing.
What are the top questions asked in Sutherland Global Services Technical Support Executive interview?

Some of the top questions asked at the Sutherland Global Services Technical Support Executive interview -

  1. How to techinical performance we d...read more
  2. What is Amazon Kin...read more
  3. What is the ctc expectati...read more

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Sutherland Global Services Technical Support Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Technical Support Executive Salary
based on 213 salaries
₹1.4 L/yr - ₹4.5 L/yr
7% less than the average Technical Support Executive Salary in India
View more details

Sutherland Global Services Technical Support Executive Reviews and Ratings

based on 54 reviews

3.9/5

Rating in categories

3.2

Skill development

3.4

Work-life balance

3.0

Salary

3.5

Job security

3.8

Company culture

2.8

Promotions

3.1

Work satisfaction

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