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Sutherland Global Services Technical Support Executive Interview Questions and Answers

Updated 20 Sep 2024

Sutherland Global Services Technical Support Executive Interview Experiences

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at SIVET College, Chennai and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

About my childhood days

Round 2 - Group Discussion 

Tell about advantage and disadvantage of social media

Round 3 - HR 

(2 Questions)

  • Q1. Tell about any entrepreneur
  • Ans. 

    Elon Musk is a well-known entrepreneur who founded companies like Tesla and SpaceX.

    • Founded Tesla, a leading electric car company

    • Founded SpaceX, a private aerospace manufacturer and space transportation company

    • Co-founded PayPal, an online payment system

    • Founded The Boring Company, focused on tunnel construction

    • Founded Neuralink, a neurotechnology company

  • Answered by AI
  • Q2. What is Amazon Kindle
  • Ans. 

    Amazon Kindle is a series of e-readers designed and marketed by Amazon.

    • E-readers designed for reading e-books

    • Available in different models like Kindle Paperwhite, Kindle Oasis, etc.

    • Allows users to download and read e-books from the Amazon Kindle Store

    • Features like adjustable font sizes, built-in dictionary, and long battery life

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Watch your English fluency
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the ctc expectations
  • Ans. 

    The candidate's expected salary package

    • Research industry standards for similar roles

    • Consider your experience, skills, and qualifications

    • Negotiate based on the job responsibilities and benefits offered

  • Answered by AI
  • Q2. Why are u looking for switch the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Technical Support Executive Interview Questions Asked at Other Companies

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I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to techinical performance we do.?
  • Ans. 

    Technical performance can be improved by optimizing hardware and software, monitoring system performance, and implementing best practices.

    • Optimize hardware by upgrading components or replacing outdated equipment

    • Optimize software by updating to the latest version and removing unnecessary programs

    • Monitor system performance using tools like Task Manager or Performance Monitor

    • Implement best practices such as regular mainte...

  • Answered by AI
  • Q2. Who is Technical supportive ?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Technical Support Executive interview:
  • Business Development
Interview preparation tips for other job seekers - Please select me for your company sales and supportive executive

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introducation Previous experience Product knowledge Expectations of salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking

Sutherland Global Services interview questions for designations

 Technical Support

 (1)

 Technical Support Executive Engineer

 (1)

 Technical Support Engineer

 (5)

 Technical Support Representative

 (1)

 Senior Technical Support Analyst

 (1)

 Customer Support Executive

 (10)

 IT Technical Support Engineer

 (1)

 Chat Support Executive

 (1)

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Talk about your self & experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Job oriented questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident
Round 1 - Aptitude Test 

General aptitude, on computer parts & internet & reasoning and maths

Round 2 - Technical 

(1 Question)

  • Q1. Technical interview, question on basic information of computer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to get refferal Or connect with hp vendors like J2W, or mphasis or Eteams

I applied via Recruitment Consulltant

Round 1 - Group Discussion 

Easy round, want to speak for 5 to 10 mins

Round 2 - Group Discussion 

Same as round 1. They check our grammatical mistake

Round 3 - Operational round 

(1 Question)

  • Q1. I did not select for this round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication to the rounds
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is bpo?

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO stands for Business Process Outsourcing. If a customer has any doubts in business, it is essential to address their concerns and provide a suitable solution.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Any topic we can choose and just speak in front of the fellow candidates

Round 3 - Technical 

(5 Questions)

  • Q1. Difference between ram and rom
  • Ans. 

    RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory, used for temporary storage of data and program instructions

    • ROM stands for Read-Only Memory, used for permanent storage of data and program instructions

    • RAM is volatile, meaning data is lost when power is turned off

    • ROM is non-volatile, meaning data is retained even when power

  • Answered by AI
  • Q2. What do you know about cloud computing
  • Ans. 

    Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and analytics.

    • Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

    • It offers scalability, flexibility, cost-effectiveness, and increased efficiency.

    • Examples of cloud computing services include Amazon Web Services (AWS), Microsoft

  • Answered by AI
  • Q3. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.

    • Networks can be wired or wireless

    • They can be local (LAN), wide (WAN), or global (Internet)

    • Networks use protocols like TCP/IP to communicate

    • Examples include Ethernet, Wi-Fi, and cellular networks

  • Answered by AI
  • Q4. What are mentioned in job description and what do you understand about the role mentioned in JD
  • Q5. What is IP and how IP address is represented
  • Ans. 

    IP stands for Internet Protocol. An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP stands for Internet Protocol

    • IP address is a unique numerical label assigned to devices on a network

    • IP addresses are represented in decimal format, such as 192.168.1.1

    • There are two versions of IP addresses - IPv4 and IPv6

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NTT Data Technical Support Engineer interview:
  • Computer Networking
  • Data Communication
  • Public Speaking
  • spontaneity
Interview preparation tips for other job seekers - in GD just seak-up loud and clear and get spontaneous
for technical round get ready with the computer networks (TCP,IP)
be confident

Skills evaluated in this interview

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Technical Support Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Sutherland Global Services Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Communication Skills, Technical Support, Android, Calling and Clearing.
What are the top questions asked in Sutherland Global Services Technical Support Executive interview?

Some of the top questions asked at the Sutherland Global Services Technical Support Executive interview -

  1. How to techinical performance we d...read more
  2. What is Amazon Kin...read more
  3. What is the ctc expectati...read more

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Sutherland Global Services Technical Support Executive Salary
based on 201 salaries
₹1.4 L/yr - ₹4.5 L/yr
9% less than the average Technical Support Executive Salary in India
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Sutherland Global Services Technical Support Executive Reviews and Ratings

based on 51 reviews

4.0/5

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3.7

Skill development

3.6

Work-life balance

3.2

Salary

3.6

Job security

4.0

Company culture

2.9

Promotions

3.6

Work satisfaction

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