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3.7

based on 6.6k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 102 questions

Sutherland Global Services Interview Experiences

Popular Designations

609 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

About college life(30 sec to 1 min easy to clear)

Round 2 - Assignment 

Email writing timing 30 minutes. but they take half day

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Favourite subject
  • Ans. 

    My favourite subject is Mathematics.

    • I enjoy solving complex problems and equations.

    • I like the logical and analytical thinking involved in Mathematics.

    • Mathematics helps me improve my problem-solving skills.

    • I find satisfaction in finding the right solution to a mathematical problem.

  • Answered by AI
  • Q3. About amazon service

Interview Preparation Tips

Interview preparation tips for other job seekers - English Communication is important to clear the interv iew

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Associate Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Resume Shortlist 

(2 Questions)

  • Q1. Group discussion
  • Q2. Write about ur favourite destination place
  • Ans. 

    My favorite destination place is the serene beaches of Maldives.

    • Crystal clear turquoise waters

    • White sandy beaches

    • Luxurious overwater bungalows

    • Amazing marine life for snorkeling and diving

    • Relaxing spa treatments by the beach

  • Answered by AI

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

GD topic is one day you will be invisible

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn good communication skills

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic questions like self intro, How long you will work for Sutherland.
Round 2 - HR 

(1 Question)

  • Q1. Disscus about the salary and joining date, Shift timing.

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (26)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Core Java, Microservices and coding question.
Round 3 - Technical 

(1 Question)

  • Q1. Total experience in AWS. If it is less than 4, interviewer will end the interview immediately.

Java Microservice Developer Interview Questions asked at other Companies

Q1. Which DevOps tools have you used? How do you plan a pipeline?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self Tell me about your college days

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Jobs at Sutherland Global Services

View all
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Essay Writing 

(3 Questions)

  • Q1. You need write a passage without any grammatical errors. Easy round.
  • Q2. About your favourite person
  • Q3. Cons and pros of social media or else about social media
  • Ans. 

    Social media has pros like connecting people and cons like privacy concerns.

    • Pros: Connects people globally, facilitates communication, provides platform for sharing information and ideas

    • Cons: Privacy concerns, cyberbullying, addiction to social media

    • Examples: Facebook connecting friends and family, Twitter for sharing news and opinions, Instagram for sharing photos

  • Answered by AI
Round 3 - Group Discussion 

They will give some topics, you need to share your opinion on that.

Round 4 - Behavioral 

(2 Questions)

  • Q1. Basic questions
  • Q2. Tell me about your self? Different between online and offline shopping? Different between laptop and desktop? Why Sutherland? Why BPO? Tell me about Amazon?
Round 5 - Assessment 

(1 Question)

  • Q1. You need to write an email to customer or your senior manager without grammatical error.

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Give any topic suddenly and candidate want to talk about it

Round 2 - HR 

(5 Questions)

  • Q1. General knowledge questions and talk about genral topic
  • Q2. Talk about memorable day
  • Ans. 

    My memorable day was when I helped a customer resolve a complex issue and received their heartfelt gratitude.

    • Assisted a customer with a technical problem that had been ongoing for weeks

    • Used my problem-solving skills to identify the root cause and provide a solution

    • Received a heartfelt thank you from the customer for resolving their issue

  • Answered by AI
  • Q3. Talk about school days
  • Q4. Talk about college days
  • Q5. Unforgettable incident

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose your hope keep searching 🤞

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What's the difference between empathy and sympathy?
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What's the difference between empathy and sympathy?

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus and reassurance and you'll get it.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about relevant work experience

Senior UX Designer Interview Questions asked at other Companies

Q1. What is the difference between ux and ui ?
View answer (1)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 248 interviews in last 1 year

Interview experience

3.9
  
Good
View more
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Sutherland Global Services Reviews and Ratings

based on 6.6k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.6k Reviews and Ratings
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